This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Acura TL. While driving approximately 20 to 45 mph, the power steering pump made a loud whining noise as if there was no fluid. The dealer stated that the power steering fluid was leaking out. The power steering pump and power steering fluid were replaced; however, the failure continued. The dealer stated that an error was made when during the previous repair and they made the correction on March 17, 2008. The contact received a safety recall notice for NHTSA campaign id number 08V091000 (steering:hydraulic power assist:hose, piping, and connections) on May 16, 2008. On May 19, 2008, he called Acura for reimbursement and was informed that he would not be reimbursed because the failure that was repaired was not the same as what was stated in the recall. The current mileage was 118,000 and failure mileage was 113,000.
A D V E R T I S E M E N T S
- Coatesville, PA, USA