7.6
pretty bad- Typical Repair Cost:
- $1,200
- Average Mileage:
- 117,050 miles
- Total Complaints:
- 15 complaints
Most Common Solutions:
- replace dashboard (8 reports)
- not sure (7 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2004 TL problem yet. Be the first!
A D V E R T I S E M E N T S
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My 2004 TL is well kept and I am the original owner. It has been garaged kept ever since new. The dashboard started cracking about two years ago and has been getting worse ever since. The crack started near the passenger side airbag and progressed over the entire dashboard. I have contacted Acura customer service to notify them of the defect and for assistance to repair the defect. They told me the cracks are due to wear and tear and that they will not fix it because the car is out of warranty. I also expressed concerns about the airbag failing because of the close proximity to the airbag. I mentioned that I have seen several 2004-2008 Acura TL with the same dashboard cracks and have sent them pictures the other cracks I have observed. I even saw a 2008 TL which had even more cracks than my 2004 TL. This led me to believe there is a possibility of a defect in the design or material.
I have owned a 92 Acura Legend which I replaced with the 2004 TL and it had no cracks up to time I sold it. I still own a 1998 Honda Civic which I purchased new. It has spent the last 5 years outdoors in extremely hot weather and it does not have a single crack. I am disappointed with Acura regarding the way they have handled this problem and their lack of support. I have seen a lot of similar complaints regarding the 2004 to 2008 TL online and appears all that all of the complaints have fallen on deaf ears. Shame on you Acura. What will it take for you to do the right thing and take care of your loyal customer?
- Julius R., missouri city, US