This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact and her husband own a 2014 Acura RLX. The contact stated while driving at various speeds, the contact lost control of the vehicle due to the vehicle jerking to the right. Several unknown warning lights were illuminated. The vehicle was taken to the dealer on several occasions and an unknown software update was performed. The failure persisted after the software update. The vehicle was later diagnosed with a defective precision all wheel steering actuator; however, the parts were on backorder. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.
After making a turn at light, steering wheel stayed turned while car was straight. Then it jerks itself back into place. Another occurrence was while driving on highway, steering wheel was turning sideways while driving straight then car starts to slow down on its own and the lights on dash came on ( breaking system, fwd collision, lane departure, brake hold system, VSA, EPS, hill start assist) this has happened 3 times in the last 2-3 months. We have changed tires, had alignment done, had fuses replaced, new battery and it is still happening. Not safe while driving on highway or anywhere for that matter. Needs to be recalled and fixed. I have looked up this issue and it seems to be an ongoing issue on this year/make/model. I cannot be driving in a car like this if it keeps happening, I drive my elderly mother and in-laws to their doctor appointments and cannot risk an accident with them. It happened once with my in- laws in the car. Could be a serious lawsuit on Acura. The consumer stated that all of the issues started around the same time.
Has happened numerous times driving 65 on freeway dashboard lights up in able to steer car a won-??t accelerate the does a fishtail movement, very scary an dangerous.Have taken to dealer ship they say install new battery, which has been done same incidents happen, not to mention dealership can not replicate the issue after having for a week an driving car. Driving 35mph will loose power steering then car violently fishtails causing the car to lurch into oncoming lane, have narrowly been missed being hit by on coming traffic. Seem to happen randomly with no notice except loosing power steering. Other complaints say it is the PAWS system the Honda/Acura refuse to repair, again dealership, can not replicate, suggests new battery. It is a very dangerous situation on the road an will seriously cause bodily harm to me or the oncoming traffic. Looking for some help before a serious accident occurs.
While vehicle is driving the steering wheel turns abruptly. All warning lights on the dashboard starts to turn on. Researching the issue online, I realize that it is a recurring problem. The P-AWS system have problems with the rear wheel actuators. The driving capabilities become severely altered and very dangerous to drive. Once the problem starts it may come back to normal driving in a few seconds or continue for hours. Steering issue while vehicle is in motion can cause an accident.
While my wife was driving my RLX I left my neighborhood and made a right turn onto the main road, while on the main road the PAWS system malfunctioned and the vehicle "Fishtailed" causing the vehicle to swerve violently, steering turned violently as well and instrument cluster illuminated with multiple warning lights. PAWS system malfunctioned/failed (its available for inspection) The safety of my wife and son was put at risk as this could have caused a crash/accident The problem has been confirmed The vehicle component has been inspected and scanned for codes Codes U0122-00, U0155-00, U0029-00, 27-21, 86-23, U129D-00, U0416-68, U126-00, U0100-00, U0101-00, C1600-94, U129D, and U1281. No prior warning lamps, messages or symptoms indicating a problem with system or vehicle This issue happened on Saturday December 10, 2022. How is this not a recall? Did a google research on the condition and multiple reports of these vehicles equipped with the PAWS system "Fishtailing" when the rear steering actuators malfunction.
- Conyers, GA, USA
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The contact owns a 2014 Acura RLX. The contact stated that while his son was driving 55 MPH, the power steering and the brakes failed with the ABS and power steering warning lights illuminated. The contact's son managed to coast the vehicle onto the shoulder as the power steering and the brake functionality returned. Due to the failure, the vehicle was towed to a dealer where it remained for several weeks. The contact was initially informed that the alternator needed to be replaced; however, the contact was later informed that the failure was related to the battery. The dealer then informed the contact that they could not duplicate the failure and the vehicle was towed back to his residence. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the manufacturer and the dealer refused to put in writing what actions modifications, or alterations they made to the vehicle which they had in their possession for nearly 9 weeks.
The car, unexpectedly fishtails while driving straight.This has happened since I purchased the car and it is EXTREMELY DANGEROUS as it can thrust the car into oncoming traffic. The service technicians can never duplicate the problem. The problem, according to the dealer is the PAWS system rear wheel steer and it is a very well known problem with the 2014 RLX. The dealer told me that the PAWS system parts are no longer made and if they were, they would cost $2800 each side, plus labor. Honda Acura must recall and correct this problem before it kills someone. At the very least figure out how to disable the system so it can-??t steer on its own. There WILL BE traffic fatalities if this issue isn-??t corrected, it-??s just a matter of time. (The internet is flooded with the same story by other owners who have not reported their concerns to NHTSA)
Rear wheels on car will suddenly without warning turn causing the car to violently fishtail. I have had this happen 5 times in the last month. Acura dealer reproduced the malfunction 2 times. The last time this happened it almost put my family into oncoming traffic. We cannot currently drive the car for safety reasons and parts to fix the problem are not available. Seems the problem is within the P-AWS rear wheel steering actuators. Car is available for inspection and there are no warning lights or messages when this happens.
At about 35 mph, the vehicle started to fishtail while going straight after performing a left U-turn. VERY SCARY!! I regain control after two seconds and warning lights started to flash. I had my four and six-year-old in the car. I pulled over, turned off the vehicle, waited 30 seconds and restarted it. All lights went away. I then after, drove the car slowly home in 100+ degree weather. There has been a rubbing noise coming from the vehicle while turning at low speeds for over 6 months.
The steering ability and rear suspension failed on the vehicle. I was driving straight on a major interstate and the car veered to the right. I was able to correct the vehicle by turning the steering wheel to the left. This happened on several occasions during this particular weekend. However, 2 weeks prior to this incident, I received forward collision warnings, brake warnings, and lane departure warnings. I researched this issue online and it said it could possibly be a defective battery which I had recently replaced. The battery never failed. The warnings only happened for 2 days. Then the car started started fishtailing 2 weeks afterwards. I took the car into the dealership and the diagnosis was rear actuators which had been replaced 2 years prior. The cost of the repair is $4600. I informed them this is a safety issue and could cause harm to me or someone else. However, they refuse to take responsibility for the rear suspension issue.
The component that failed is the left and right PAWS steering actuators. My car has 66,000 miles. At 25,000 miles, these parts were replaced by the dealer. Now at 66,000 miles, the parts are again failing. The car is unsafe to drive because the failure of these parts cause the rear wheels to "fishtail." It has happened to me 3 times this month and then I brought the car into the dealer. Although it didn't cause an accident, it certainly is easy to see how this loss of steering control would cause an accident. The dealer has confirmed the parts need replacing. There were no warning lamps, messages or other symptoms prior to the failure.
Steering abruptly turns rear wheels when car is going straight, usually after a turn. This has happened multiple times when driving at moderate speeds over the last year or so. I thought it was the tires, so I got new tires and it is still happening. It is very scary and now I'm afraid to drive my car on the interstate at high speeds. I believe that this is a serious safety issue and consumers are not being treated fairly by Acura. In my opinion, this is an unsafe vehicle and should be recalled. If unstable abrupt steering of the rear wheels were to occur at high speed in traffic or along winding 2 lane roads, someone could be seriously injured or killed.
As of June 2021... Experiencing the same issues as everyone else. Purchased the 2014 model in 2015 and while it is paid off and out of warranty, the power all wheel steering (paws) feature malfunctions while driving at various speeds. The rear wheels would erroneously turn and caused the vehicle to suddenly jerk and fishtail. Technicians at the Mac Churchill - Fort Worth dealership always told me that they were unable to diagnose/duplicate the problem. While under warranty, I took the car to the dealership and reported the car making loud noises when steering, informing them that a moaning/rubbing noise could be heard from the car's rear when driving straight...again, I was told by the techs that they couldn't duplicate the problem. Made a call to Acura customer care 800 number on June 4, 2019 to report this same issue and received no resolution. The car is well out of warranty and all of the issues are happening quite frequently. Was traveling on hwy 45 headed back to DFW area. The posted speed limit is 75 mph. All the warning lights started flashing-paws, brake assist, power steering, hill, lane departure, etc. The power to engine was cut, thus slowing the car down, steering wheel alignment was off. This was VERY scary and of course, prompted me to just take it to an independent mechanic. The mechanic made me aware that they were unable to get parts to fix the problem and that their is an ongoing class action lawsuit regarding this issue. Called Acura customer care 800 # again and rep stated there is no known class action lawsuit related to my VIN #. I'm not sure what else to do about this issue. Acura should be held liable and fix this recall before someone gets seriously hurt.
The rear wheel steering system (P-AWS) causes the rear end to suddenly swing out of the traffic lane after making a turn. This has happened several times and since there is no way for the driver to control the rear wheel steering it is very difficult to avoid colliding with surrounding or oncoming traffic. I have contacted the dealer and they seem to have no idea as to what the cause could be or how to fix it as there are no warning indications.
. I have a 2014 Rlx with paws. After turning left I have a problem where the rear wheels turn while the car was going straight down a street causing the rear end to kick out, kind of like what happens to the rear wheels when driving a car losing traction while turning on a wet surface.
Car makes loud noises when steering, car randomly swerves (fishtails) while driving.a moaning can be heard from the car's rear when driving straight and making side-to-side turning movements with the steering wheel. This has been going on for months! this is related to tsb no. 13-041. Acura will not cover the full cost of the repair.the want the consumer to pay for this safety repair. This has happen on the freeway and on city roads. Huge safety issue as this unexpectedly causes the driver to move into another lane beyond their control.
When making a left handed turn at low speed, car makes a moan sounds coming from the rear completely throwing of the wheel alignment and the ability to control the steering of the car. Researched and appears to be a common problem with the rear toe actuator needing to be replaced. Acura has this recognized as a service issue ( service bulletin 13-041) with 2014 Acura Rlx models please help remedy this situation. A full recall is needed. Lives are at stake!!!
The last month or so, I have had issues with the rear end fishtailing for a few seconds that would correct itself. Today after I pulled out of work, the car fishtailed when I was entering the highway. All the warning lights started flashing-paws, brake assist, power steering, hill, lane departure, etc. The power to engine was cut, steering wheel alignment off. Very scary on a 65 mph highway. I got to my garage and they checked it out. The error codes showed rear wheel steering but nothing further. They had no idea what caused and how to fix. The code did not help. I see there are numerous other complaints with this issue. This is very dangerous and a safety issue that Acura should take responsibility for before accidents occur!
Car randomly steers itself into oncoming traffic lanes or onto the roadside. Acura dealership has looked at it, repair cost is extremely high. Too dangerous to trust the vehicle with these issues. Lkas, ldw, acc, brake hold system lights come on and go off. Happens in parking lots, and country roads, on highways. Steering is erratic at all speeds when this occurs, not necessarily over or under 50mph. Again, this has happened 3 times in a parking lot. All together we have experienced this issue 14 times within the last 6 weeks.
A D V E R T I S E M E N T S
- Beverly, MA, USA