This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Acura RLX. The contact stated while driving 35 MPH and making a left turn, the steering wheel became firm. The contact stated that the vehicle started to fishtail, and the brakes, WU-TWC, ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear toe control actuator had failed. The vehicle was not repaired due to the dealer informing the contact that issue was not safety related. The manufacturer was made aware of the failure and informed the contact that the issue was not a safety concern. The failure mileage was 40,000.
The contact owns a 2014 Acura RLX. The contact stated that while driving approximately 60 MPH, the vehicle loss motive power. The contact stated the failure continued to occur periodically. The vehicle was able to restart. The lane control, forward control collision, slip differential and hill assist warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 15V301000 (Forward Collision Avoidance). The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 89,000.
The last month or so, I have had issues with the rear end fishtailing for a few seconds that would correct itself. Today after I pulled out of work, the car fishtailed when I was entering the highway. All the warning lights started flashing-paws, brake assist, power steering, hill, lane departure, etc. The power to engine was cut, steering wheel alignment off. Very scary on a 65 mph highway. I got to my garage and they checked it out. The error codes showed rear wheel steering but nothing further. They had no idea what caused and how to fix. The code did not help. I see there are numerous other complaints with this issue. This is very dangerous and a safety issue that Acura should take responsibility for before accidents occur!
The contact owns a 2014 Acura Rlx. The contact stated while driving at various speeds there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to (autonation Acura stevens creek 4747 stevens creek blvd, santa clara, ca 95051) to be diagnosed. The contact was informed that the timing belt shim needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the warranty was expired and all repairs was the responsibility of the vehicle owner. The approximate failure mileage was 44,000.
Vehicle will not shift into 3rd gear at random times - this can be when under moderate load to light load. This will limit the car to a speed to approx. 50mph, the transmission will not shift until the vehicle has slowed down 10+mph and sometimes will require you to come to a dead stop to function correctly. This has caused a handful of safety risk as you cannot force the vehicle to come to a complete stop in some instances - like merging on a highway or a highway without a shoulder. This has happened to 4 other Rlx that have been documented - Acura's response was we don't see it being a problem and will not authorize repairs at this time. - no matter my safety concerns. This has been very hard for the dealer to reproduce - it can be forcibly reproduced with heavy load - but the random lighter load examples can take 1-2 week to happen.
A D V E R T I S E M E N T S
- Wylie, TX, USA