This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Acura RLX. The contact stated while driving 35 MPH and making a left turn, the steering wheel became firm. The contact stated that the vehicle started to fishtail, and the brakes, WU-TWC, ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear toe control actuator had failed. The vehicle was not repaired due to the dealer informing the contact that issue was not safety related. The manufacturer was made aware of the failure and informed the contact that the issue was not a safety concern. The failure mileage was 40,000.
At less than 1000 miles, the car started to intermittently alert me to brake when there is nothing in front of the car and there is a car in the blindspot when none there. These issues have continued for the two years I have owned the car. The dealer has had the car for weeks at the time and cannot recreate the problem. I had a complaint about the steering wheel making a loud squeal but was told by dealership this was normal. After several complaints, they realize the steering column needs to be replaced. One of the computer screen freezes and doesn't show data. Keyfob often doesn't recognize the key and I have to take it out to open the car. The car has had recalls on navigation system, headlights, seatbelts and bolts yet Honda usa continues not to not see an issue with the vehicle being a lemon. I am near the end of the warranty and concerned with the safety of the vehicle.
- Raleigh, NC, USA
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- Wylie, TX, USA