This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Acura RDX. The contact stated while driving approximately 25 MPH, a deer unexpectedly crashed into the middle of the front end of the vehicle. The contact stated that after the impact, the front driver's side knee bolster air bag gradually deployed and exploded, causing a 5-inch opened wound on the contact's right leg. The contact stated that her leg was bleeding significantly. The vehicle was called emergency services. The ambulance lifted the contact out of the vehicle and transported the contact to the hospital, where the contact was informed that she had sustained a traumatic wound to the leg. Antibiotics were applied to the wound. The Doctor attempted to suture the wound but was unable to. The contact was referred to a hospital Wound Center, and the contact has been undergoing weekly treatment. A police report was filed. The police towed the vehicle to a tow lot, where it was later picked up by the insurance company. The vehicle was then towed to the dealer, where an estimate of the damage was being made. The dealer informed the contact that only the knee bolster air bag would be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages, codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Ocala, FL, USA
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- Saint Louis, MO, USA