This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Read windshield shattered leaving glass that can't be removed from the tailgate. Previous years have a service bulletin and this continues to be an issue with newer models, including my 2022 RDX.
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk" A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
A D V E R T I S E M E N T S
- Brambleton, VA, USA