Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX], owner of a 2021 Acura RDX, VIN: [XXX], am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned" The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure" At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glendale Heights, IL, USA

Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bethesda, MD, USA

Remedy is available for the recall, but Honda will not fix the recall on my 2 vehicle-??s that I own with this open recall. They are saying 2025 maybe. Unacceptable.

- Wahiawa, HI, USA

This is my second complaint to NHTSA. I purchased my certified pre owned Acura on 01/06/2024 After I added my Acura to my Car Insurance. They notified me and told me that there is an open Recall Associated with my vin number. That recall is for a (seat weight sensor) RECALL # 24v-064000 RECALL DATE 02/01/24 -- REMEDY NOT AVAILABLE. I filed a complaint with NHTSA ID# 11572570. After I filed my first complaint I found another unrepaired recall for my vin number Recall date 02/12/2021 NHTSA # 21v93900 For the power train drive shaft I'm not sure exactly what happened with this specific recall. I also wanted to add to my complaint that since my vehicle is a certified pre owend. I never received a complete inspection report indicating all the components inspected prior to selling me the vehicle. Now that I'm searching through all my paperwork. I also am hesitant with the interest rate. I put $20000 down on the vehicle. And I have excellent credit and my interest rate is 8.99% I also had to pay for the warranty.

- Lakewood, CA, USA

Approximately on 2/10/2024 shortly after i added my 2021 Acura to my auto policy my insurance co. GEICO notified me about the open recall. Nobody else has notified me on the open recall. I just purchased the vehicle on [XXX] from Autonation Acura In Torrance California. The recall notice Says "there is no remedy availableI" i purchased this beautiful CPO vehicle and I put $20,000 cash ( debit card) as a down payment and I had to pay additional costs for the extended 9 yr. warranty. I financed the rest. The vehicle price was $310 with 20.000 miles on it. The total costs $440. I haven't even made my first payment yet which is due february 20, 2024. My interest rate is high 8.99 is the rate and I have excellent credit. I've only put 20 miles or less on the car since I bought it. My auto Insurance Company now recommended that I do not drive it. My auto insurance could possibly go up in cost as well. I have not drove the car since I learned of the recall. I want my money back and I want to return the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lakewood, CA, USA

My wife, 78 years old, is petite. She weighs 75 lbs, height 4'10." The front passenger seat sensors don't register her as sitting in the seat with the result that the passenger air bag is not engaged (the dashboard light indicates the air bag is OFF). My vehicle, 2021 Acura RDX, passenger seat has 2 seat sensors while the MDX model has 4 seat sensors that would register her weight and the air bag system would be engaged. We have not had an accident. The MDX seat is not compatible with the RDX. Acura says that nothing can be done to rectify the problem. I consider this problem a safety defect.

- Bethesda, MD, USA