This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Acura Rdx. The contact stated that after the vehicle was parked for awhile, the brakes would squeak when the brake pedal was depressed. The failure occurred the day after the vehicle was purchased. The vehicle was taken to the dealer and was informed that the failure could have been caused by the contact driving in a wet environment. The contact took the vehicle back to the dealer due to the sounds coming from the rotors. The dealer was unable to duplicate the failure. The contact recorded the squeaking sound and played it for the dealer to hear. Since the dealer could not duplicate the noise, the vehicle was not repaired. The manufacturer was called and directed the contact back to the dealer. The failure mileage was 780. Current status consumer stated rotors and back brakes were replaced, but noise still remains. Dealer is working on fixing the noise due to surface glaze.
Brakes were making a scraping noise when applied. Vehicle had 2,679 miles. Took it to fountain Acura in orlando for inspection. Dealer replaced pads and rotors on front no charge. Dealer also stated that there was a possible material defect at the factory.
- Orlando, FL, USA
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- Odenton, MD, USA