This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear seatbelts are not safe for children. There is a large gap between the seatbelt and the child (5 year old and 9 year old). For the 9 year old the seatbelt crosses his face. It is anchored too high and too far forward from the seat, . the seatbelt cannot be adjusted and the seatback cannot be adjusted. The Acura manual shows a picture of a gap and stated this is not safe (in an example when you have adjustable seats - to not adjust where it creates a big gap). When I discovered this after purchasing the car, the dealer would not let me leave until I put my 5 year old in a booster "with seatback" to hold the seatbelt in place due to the issue. Acura offered to give me money to buy 3 boosters with seatback to keep in the car in case I traveled with kids. They said it was a manufactured that way and they could not fix anything. The seatbelt adapters they want me to purchase are not for comfort but to safely be able to Transport kids in my car.
- Folsom, CA, USA
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- Folsom, CA, USA