This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car on an expressway in mild rain and stopped at a red light when I heard a loud bang. I was concerned and pulled in immediately into a gas station. The moonroof shade was open. I got out of the car and inspected around but didnot see anything noticeable. As I got into the car to drive, I noticed a piece of glass falling. That is when I looked up and to my utter dismay saw that the front part of the panoramic moon roof was totally shattered. That's what caused the loud bang. I pulled the moon roof shade and returned home immediately. After reaching home, I checked the roof to find a large part of the roof was missing and the sides cracked. I had the car towed to the dealership. I am 100% sure that nothing hit my car. This is a security hazard and need to be taken seriously by Acura/Honda. To put things into perspective, this car was bought 6 months ago brand new and has just 3500 miles on it. Not good.
The rear hatch unexpectedly closes and fails to reverse when encountering resistance, while it is stationary. I was bent over the rear bumper loading items when suddenly the rear hatch closed on top of me. I squeezed out and the hatch closed. The hatch also unexpectedly closed, hitting my wife in the head. On another occasion, the hatch unexpectedly closed when only the shopping cart was near the rear bumper. The local Acura service manager duplicated that the hatch will not reverse when encountering significant resistance. The service department stated that Acura does not have a fix for the problem. This vehicle in its current configuration is unsafe. Someone (I.e. a young child) is going to be injured when the hatch closes on them. Page 167 of the Acura Rdx owner's manual states that the hatch will reverse its course when encountering resistance.
While loading items in the rear of the SUV, while the vehicle was stationary, the tailgate activated and closed, pinning me between the body and the tailgate. Additionally, the tailgate on the car unexpectedly closed at a different time, striking my wife in the head. On both occasions the tailgate failed to reverse its closing motion when encountering interference.
- Murrieta, CA, USA
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- Campbell, CA, USA