This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights have dimmed so much that I can-??t even drive the car at night. We spent $80 to replace the bulbs and that didn-??t help. The headlights are extremely unsafe.
Headlights are so dim, it is dangerous to drive in the dark. The only solution is to purchase new headlight assemblies. $1,000+. This is a known problem amongst owners of the same vehicle. Driving with the dim lights is equally as dangerous as driving without lights on.
I purchased a 2015 Acura RDX used for my kids to drive. A year after owning it, I noticed the headlight output was poor. Things came to a head when my 16 year old son came home and told me he felt unsafe driving. The car currently has 120,000 miles on it. I tried multiple headlight restoration kits and several replacement bulbs but nothing helped. After digging deep into various forums, I learned the root cause is the deterioration of the reflective material inside of the headlight housing. I called multiple locations to determine the cost to have them replaced and learned it would be around $3,000. I then called Honda for assistance and was informed they would not offer any. I was ultimately forced to purchase and replace the units myself. I have never experienced this in my life and after owning 20+ cars believe this should have been a recall paid for by Honda.
The headlamp assemblies literally failed from the inside. The headlamp light output decreased dramatically as time went on. I read online that many Acura owners were having the same issue and that replacing the bulbs did nothing to remedy the issue as the reflective coating inside the headlamp was failing; only fix is to replace complete assemblies, which I did. I do not have the removed assemblies for inspection. The dealer admitted a problem with Acura headlamps but stated it "was not an issue significant enough for a recall." No inspections by insurance, police. No warning lamps or messages. Assemblies were replaced Feb. 2021 with noted dimming starting about 1 year prior.
The inner headlight lens are defective, and have progressively gotten worse year after year. I-??m Unable to see at night due to poor lighting because of the haze covering the lens over the bulb. Research shows there are numerous complaints about this model/year car.
- Middletown, NY, USA
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The low-beam headlight system has deteriorated, and the reflective component makes the low beams unusable at night. This component poses a safety hazard. The dim headlights make nighttime driving extremely hazardous, forcing me to rely on high beams, creating visibility risks for other drivers. Reduced visibility has endangered my safety and the safety of others, particularly on unlit or busy roads where clear vision is essential. The Acura dealership has confirmed the issue. Their only solution is replacing each headlight assembly, which would cost over $2,000. Low Beam Bulbs have been replaced multiple times with different brands, but the issue remains. The headlighting dimming issue can not be remedied by replacing the low beam bulbs; the real issue is the reflective film issue. This issue is a serious safety concern, and it is disappointing that Honda/Acura is not willing to fix this component. There were no warning lamps or error messages to indicate the dimming issue. This issue persists, with no alternative solution except the expensive complete assembly replacement advised by Acura.
The low beams on this vehicle have been consistently getting worse even with cleaning of the outside components and changing the bulbs. This makes it dangerous for night driving.
Over the past several years, the headlights have dimmed to the point where it is difficult to see. We have tried changing bulbs several times to no avail. In searching the internet, this is a known issue. The only remedy is to purchase and install new headlight assemblies as the original equipment goes bad.
Headlights are too dim for safe driving. I have replacement bulbs and the housing. Honda estimate for repair for a condition that is the result of using manufacturing materials (as I understand it) that degrade over time and lead to dimming is cost prohibitive.
The low front light is so dim that we need to turn on the high light to see at night. Having to use high lights also creates a glare problem for other motorists, but we need the high light as the low light is so dim that it creates a safety hazard for driving at night in urban areas with low lights. We changed the front low halogen bulb lights for LED lights but it was not enough. People suggest to change the front light house or case, but the problem persist as the reflective materials inside the OEM case becomes defective after using the lights for some time.
Headlights have been too dim to see at night for many years - I was pulled over by a police office because of this. I want to sell my vehicle but cannot in my right mind do this until there has been a recall to fix the situation that will not cost me a ton of money.
The front headlights on this car are dangerously dim. We have replaced bulbs, cleaned lenses, but the lights eventually dim. Night driving is treacherous because we have to use high beams constantly which don't light the road immediately in front of the car. The dimming has been going on for the past 5-7 years, and it is a design flaw of this car. Acura is not offering any sort of recall/replacement for the housing to fix this issue. We are getting estimates of $2000+ from local repair shops to replace the housings. This is a safety issue that Acura should address for all affected models and I would urge the NHTSA to investigate.
What component or system failed or malfunctioned, and is it available for inspection upon request" The low-beam headlight system has failed due to severe, progressive dimming that has rendered it nearly unusable at night. This component poses a clear safety hazard and is available for immediate inspection upon request. How was your safety or the safety of others put at risk? The dim headlights make nighttime driving extremely hazardous, forcing me to rely on high beams, which in turn creates visibility risks for other drivers. Reduced visibility has endangered my safety and the safety of others, particularly on unlit or busy roads where clear vision is essential. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been confirmed by the Acura dealership on two separate occasions. Each time, they recommended a $2,000 repair due to the need to replace the entire headlight assemblies, as the dimming is related to a reflective film issue that cannot be fixed by merely replacing the bulb. This problem is persistent and has been professionally diagnosed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, the vehicle has been inspected by both the Acura dealership and a third-party service provider, Midas. The issue has been clearly documented by both parties, and the recommended solution has been consistent: full replacement of both headlight assemblies due to the reflective film defect. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps or error messages to indicate the dimming issue. However, I began noticing the brightness gradually worsening over the past few years, forcing me to rely on high beams at night. This problem is ongoing, with no alternative solution other than the costly full assembly replacement recommended by Acura.
The Low Beam Lights are extremely Dim, Had to drive with Hight Beam ON all the time, which would make it dangerous for the on comers, During rain or fog, high beam should not be used and Low beam is of no help at all, its a prevalent with 2015 RDX base model at least, Apparently Honda does not want to care about that.
I-??ve owned this car since it was new-have had almost all service work performed by local Acura dealership (Gary Force Acura). Some weeks ago, I noticed I was having difficulty seeing in front of my car when driving at night. I replaced a headlight bulb but it did not help at all. The only way I could see to drive at night was with my bright lights on. I contacted a local Acura repair shop and they indicated there is a manufacturing problem with the 2015 Acura RDX-the reflective material in the low beam headlights delaminates and reflect la minimal light forward, meaning there is very little light to illuminate what is in front of me at night. This meant my only two options to operate my car at night were to risk being unable to see what was in front of me since there was minimal lights going forward on low beams, or to drive with my high beams on at night blinding oncoming traffic. Neither option is acceptable. This known manufacturing defect is not being corrected if the vehicle is outside of its warranty. I contacted my Acura dealer and spoke with Casey in the service department who told me they weren-??t offering any assistance and that it would cost me approximately $3,000 to fix this known manufacturing defect. I instead went to the local Acura repair shop where I had to spend slightly more than $1,800 so my car would be operable at night-there were no other alternatives. This is a known problem with Acura headlights-there is a recall for this issue with a similar model in this model year. See: [XXX] There are also numerous posts on various car sites and Reddit with this known problem. I should not have had to pay to fix this-Acura should have made these repairs because they know it-??s a manufacturing defect they-??re failing to correct. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The headlights on my 2015 Acura RDX have degraded so much that it is difficult to get proper visibility at night, and therefore, dangerous to drive at dark. The safety of myself and my passengers, as well as other drivers on the road, is at risk. New bulbs were installed within the last year, so it certainly isn't a bulb issue. The dealer has confirmed the issue of the housing/reflection degrading, but there is no safety recall for this issue.
The low beam headlights are so dim and weak it is unsafe to drive. I have read where Acura rdx years 2012-2015 have a lot of reports of this problem. I understand Honda has recalled another style of Acura in same time years but not acknowledged this. I have used brand name headlight restoration kit and paid to replace the headlight bulbs(low beam) but there is no improvment This is very unsafe and Honda needs to replace/repair the headlights.
I purchased my 2015 Acura RDX in October of 202o. At about 90K miles, two years later, the Low-Beam headlights started getting dimmer and it is now 4 years into owning the vehicle and literally impossible to see at night. It is not the lens clouding over, nor is it the bulbs which have been replaced a couple times now. Looking online I see that there is a problem with the reflective coating on the inside of the headlight assembly, as it deteriorates it makes the headlights dim at night. This needs to be recalled by ACURA and is definitely a safety hazard! I've already almost been in two accidents because of this. Leaving high beams on at night is the only option which poses another hazard to oncoming traffic.
A D V E R T I S E M E N T S
- Mcminnville , OR, USA