This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The issue is with the driving lights asembly since 2 years ago my driving lights are not providing enough light to drive the vehicle i am forced to have the high beams on. I have changed numerous bulbs to no avail. At this point i am driving and cannot see infrond of me. This is dangerous to my family and pedestrians that cannot see my car or me see them.
The headlights grew very dim over the last couple years. I replaced the bulbs and it made no difference. Finally, this winter, they got so dim that I couldn't drive it at night, anymore. I took it to repair shop to see if something was wrong with electric system, and they found no problems, just little light coming from the headlights. I went on line and found lots of people having same problem with the 2013-2015 base model RDXs. My repair shop looked into ordering them but OEM lights were on backorder - vendor said they are in heavy demand because of dimming problems. The bulbs are fine, just the chroming/reflective surface inside headlight assembly oxidized and lost reflectivity. $2000 for dealer to replace. $1300 just for the assemblies! That's 10% of the car's value. It is obviously a manufacturing problem and the results in a very dangerous situation at night when the lights appear to be working but are giving off little light. I have talked to other RDX owners I have come across and they had or are having the same problem - and are faced with same $2000 bill for what is an acknowledged problem and should have been justification for a recall. Dangerous situation from know manufacturing defect. I read that the 2013's were recalled or being fixed for free with enough complaining but nothing for 2014&2015s. I called dealer and they said all that could be done was to replace the entire assemblies and Acura isn't covering the cost or even offering a discount. No warnings - but i thought it was just my eyes going bad, but people seeing my car approaching told me my low beams were very dim. Even after putting in the brightest bulbs I could buy - bought 2 replacement sets for no improvement.
I have had to replace both the driver side and passenger side headlight assemblies in this vehicle. This a defect with Acura RDX and should be recalled. The Acura dealership confirmed the headlights were dimmer than the daytime running lights and would not pass inspection. I replaced the left headlight in 2018 and the right one in 2022. Even after costly replacement, the lighting is still very dim and unsafe for night driving.
The low beam headlights on both sides are too dim to drive on at night. I-??ve had blubs replaced to the highest quality bulbs, but the issue is with the reflective coating on the headlight assembly. This was confirmed by the dealership. If a saftey inspector ever saw my car at night they-??d never pass it. I have been pulled over by a cop telling me my lights are not on, but they were ( he let me go, I do not have documentation). The dealer recommended complete replacement of both light assemblies. Dim lighting first appeared around 50k but has gotten progressively worse. The dealer report and quote attached was at 76k. Their determination and quote for new lights is on page 6. My concern is that even with full assemblies replacement, the replacements will result in bad light. Other posts only show where people have replaced the assemblies only to find the same bad lighting. I have no problem spending the money if I knew it would fix the issue. The assemblies themselves seem built or designed defective. I-??m at a loss for what to do.
- Allen, TX, USA
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It is extremely difficult to see at night without having to use my bright lights. The low beams are useless and poses as a hazard to the driver and the driver of the approaching vehicles. I have replaced my headlights and I have purchased fog lights as an attempt to fix the problem but it still did not fix the problem. These additional costs were well over $500. I am requesting that Acura correct this problem before I or someone else gets hurt. [XXX], Owner, Phone number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
From what I have learned, the halogen low beam bulbs deteriorated the reflectors to the point it was noticeable around 60,000 miles and lights are now too dim to drive the vehicle since about 80,000 miles. Full headlight housing replacement is required to remedy the problem. I was driving in the rain on a dark highway when I was unable to see the roadway and had to travel with my high beams with oncoming traffic. The dealership confirmed the degraded reflector problem. There were no warning lamps or messages related to the dim lights. It sounds like an identical problem to the Acura 2014-2015 RLX which was recalled.
What component or system failed or malfunctioned, and is it available for inspection upon request" Low beam headlights are dim. Available for inspection upon request. How was your safety or the safety of others put at risk? I cannot properly see during night time driving. I almost crashed into a highway retainer wall. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No.
low beams so bad you cant see 10 feet ahead; in fact, the low beams from a car behind me will brighten the road in front of me more so. i replaced both bulbs, twice. Acura says this is over $1000 to replace both light assemblies. Other cars cant see me and i cant see other cars, or pedestrians! Progessively works since 2018
The front headlights are dangerously dim. It is all but impossible to see the road at night. Using the brights puts others at risk. This problem was diagnosed by the dealer as buildup inside the plastic light covering. The car is only 7 1/2 years old and is a premium brand. No warnings whatsoever. The lights were not great when I bought the car, and it has only gotten worse. If there is a defect in the manufacturing of the protective shields, I feel this should be the dealers responsibility, not mine. Total cost to me is $920. I do not feel this should be my responsibility.
This problem only applies to the base model of the 2015 Acura RDX because Acura installed Halogen Headlight bulbs, only in the base model, they get too hot for the reflective finish on the inside of the headlight assembly. The heat ruins the finish so there is very little reflective properties to cast light out in front of the car. You cannot see very well in the dark with low beams and cannot see at all when it is raining.They have fixed this problem on other models of Acura cars but not the RDX base model. Lots of complaints on chat rooms about this problem. I had to put LED lights in my fog lights to see in front of me.
My headlamps have become dimmer and dimmer. I changed the bulbs and the fuses are good as well. I checked online and discovered many online forums where others who own this model year Acura are experiencing the same thing and indicate the only resolution is to buy new headlamps. This is unacceptable that the consumer should have this burden placed on them because the manufacturer chose poor quality parts. This is extremely unsafe to drive with headlights that you can-??t see anything at night with. HUGE safety risk that Acura needs to address.
The silver reflectors on the low beam headlights are very oxidized to the point night driving is very dangerous. I-??m not referring to the clear plastic headlamp that often gets cloudy after many miles, but the actual low beam reflectors. Replacing the bulb is ineffective as it-??s the reflector at fault. Cost to replace is $1,600. The is a well known reported problem 2013-2015 RDXs.
The contact owns a 2015 Acura RDX. The contact stated that while driving at night, the headlights were failing to illuminate properly. No warning lights were illuminated. The contact stated that he replaced both headlight bulbs; however, the failure recurred, and the driver-??s side headlight was unable to illuminate more than 50 feet ahead of the vehicle. The contact stated that the hi-beam headlights were used while driving at night. The vehicle was taken to a local dealer, where it was diagnosed that the front headlight assembly needed to be replaced. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 14V792000 (Exterior Lighting); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 55,000.
The HID low beam headlights on this car failed. The reflector is defective, per the Acura service manager. The only fix is to replace the entire headlight assembly. $2,300. Acura refuses to issue a recall, even though they have recalled another model in the past for headlight issues. This is a true safety issue that makes driving the car at night treacherous. Someone is going to get hurt or killed.
On our base model 2015 RDX the low-beam headlights go dim after a couple of years. From what I've read this is due to the reflective bulb housing deteriorating in headlight assembly over time. New bulbs do not fix the problem. We have had the headlight assembly replaced once and the problem started all over again after a few years. The car is completely unsafe to drive at night. Acura has issued a similar recall to the RLX in the past but still has not acknowledged this same issue with the RDX and has yet to issue a recall. Please help.
The headlights are so dim you can not tell if you have them on at all. I have spent $400 on new bulbs. With all the complaints about the headlights, why hasn-??t this been addressed. I almost ran over a pedestrian two nights ago. It is so dangerous that I can not drive my car at night.
Low Beam headlight are very dim at night and very unsafe to drive. I have to drive with high beams so I can see which makes it unsafe for other cars. I replaced bulb with no improvement. I read many cases of this online. Acura needs to have this recalled to replace headlight assembly.
A D V E R T I S E M E N T S
- Albany, NY, USA