This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING, VSA, HILL START ASSIST, TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won-??t happen again and put my family-??s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
May the water leak causes fire. I have many issues going on on my new 22 MDX 7k miles on it, the car is acting crazy no keyless entry working, remote is not working, I called many dealers after they checked it they said we have to keep the car for few days because there's water leaking on the driver side, it was a shocking for me that a brand new car having that, I called the worst company ever Acura and i told them i need a replacement or buy back I'm not agree to fix a brand new car and go through this hassle for years, they was very aggressive and not professional or fair and the case manager hange up on me (Jassica) she refused to let me speake to her manager or supervisor, she said just have to leave the car at the dealer for few days without loaner or reimbursement!! Is it fair ?! And she started to give reasons for the problem which is not true, now I need help to get it done.The worst after sale service ever It was one of my big mistakes that happened to my life to buy Acura !
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it-??s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
A D V E R T I S E M E N T S
- Bronxville, NY, USA