This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has had 3 instances of a feeling of locking/ seizing and shutter or hesitation during braking at 40 to 65 MPH. Service light appear about brake system which quickly vanishes in less than few seconds same as feeling of the brake seizing also disappears within few seconds. This occurred from initial purchase to date at 21k miles. Vehicle brake system inspected at this service junction 2 years after purchase and at this service at 21k one single brake pad and rotor has worn on right front brake pad to 3mm. Front right Brake rotor also deemed damaged and require changing. Other 3 brakes pads and rotors meaning left front brake pad and rotor and 2 rear brake pads and rotors are in good condition at 8mm. The dealership has issued a finding from their independent warranty inspection people who refute that the brake caliper as deemed as cause of this issue in past cases have now instructed the dealerships to NOT change caliper but just change the brake and rotor affected and to do this at the vehicle owner's expense nonetheless. So the vehicle has has other identified issues with uneven brake wear of the model 2022 MDX Type S. The manufacturer is not acting in good faith to provide safe and reasonable means of addressing this issue. This issue is clearly happening to this particular MDX and now Acura does not want to find the problem and correct it. My brake has worn to 3mm and yet it is not considered a "defective" part that must be at fault? There needs to be an identification of what can be causing this as brakes are one of the major safety components for a vehicle. Acura needs to find out the cause and stop passing the responsibility of correcting an obvious defect onto the consumer with a bandaid. Changing the rotor and brake pad is not the way. The root defect needs to be addressed especially since there is obviously multiple people with same issue with this make and model 2022.
My vehicle has a battery issue, we replaced the battery twice in two years still the issue might happened again and again. Once the battery start draining energy, everything start blinking and car stops all of a sudden in the middle of the road because of brake assistance problem. All the system errors come up. It is very scary to drive the vehicle with my kids inside. All system in car works with battery. service center told me that this kind of cars needs bigger battery and company only put small batteries in the car. Company don-??t put warranty on battery if it is replaced under car warranty. My car is only 33 months old and i have to change battery twice, It might happen again. Please help me to resolve the problem. It looks like factory problem that company do not make sufficient batteries to satisfy the vehicle needs. I have attached the pictures of safety lights.
While driving on a major highway, several warning lights, including the brake warning, appeared on the dashboard. Simultaneously, the vehicle lost power steering, making it extremely difficult to steer and creating a hazardous situation for the driver and others on the road. The driver managed to pull over and turn off the vehicle. Upon restarting, the warning lights were gone, and the steering returned to normal. The car was taken to a local Acura dealership, but they couldn-??t find any error codes or replicate the issue. After a week of driving without any problems, the car was brought back to the dealership. This time, a district Acura technician recommended replacing the steering rack. The dealership informed us that Acura would disassemble the old steering rack to investigate the issue further and determine if it was the cause. Acura will decide on a recall if enough vehicles are affected.
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
The contact owned a?2022 Acura MDX. The contact stated that while her husband was reversing from the driveway, the transmission was being shifted from reverse (R) into Drive (D), the brake pedal was depressed; however, the vehicle failed to stop. The vehicle crashed into the neighbor's residence and landed in their yard. The contact's husband was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was 17,956.
- Wanaque, NJ, USA
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I brought my car in for regular maintenance as well as sunroof not opening plus I noticed on and off when I start the car my steering wheel vibrates, only when starting the car. Following day I received a phone call that the motor needed to be changed for the sunroof and they also need to change my brakes (car has ~8K miles on it)-?? and not just brake pads, rotors as well. My front passenger side brakes were basically none existent, no idea for how long and I was told it-??s a manufacturers defect which was covered by warranty. I have a 4 year old and currently 5 months pregnant, needless to say I feel extremely unsafe now driving my not so cheap car.
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won-??t happen again and put my family-??s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it-??s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
The car is making extreme noise from the rotors and it-??s screeching. I took the car to paragon Acura multiple times and they stated it-??s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
A D V E R T I S E M E N T S
- West Orange, NJ, USA