This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I stopped at a stop sign and the car went into N without me changing anything. The car wouldnt go back to D or P mode even when I pressed the buttons. I had to turn off the car and turn it on again to make it function properlty. This happened twice within 5 mins.
The Auto-Idle on this car has disabled the car at a light or stop sign and you need to turn the car off and restart it. It may take 10-20 seconds for the car to restart. The car has been brought in to the dealer and the first time they updated software. the second and third time said the battery needed to charged. Being disabled at a light or stop sign in a heavy traffic area is very dangerous in high traffic area which I reside in.
I purchased this car in September of 2023 with 23,000 miles on it then I received a recall in December 2023. I purchased tires for my car at the dealership and they scheduled my car to have this recall to be fixed on Monday May 13, 2024. I brought the car in on Monday and received a call on Saturday May 18, 2024 to pick my car up from the dealership that it was fixed. I took my car to get gas and two lights on my dash board came up one about my emergency brakes and the other code stated that there is a engine problem and immediately bring the car to the dealership less than one hour of picking it up from a so called recall repair that I was told was going to take two weeks to fix ended up less than 5 days and the car is back at the dealership less than a hour of picking the car up today. I am pissed off and the car is a $40,000 car I paid for with these types of problems when Iam paying a $680 a month on the car note and can-??t drive it. BTWay the car smelled of burnt oil while driving it back to the dealership when the lights came on. I want my money back on this recall I need to let you know that is why I bought a new car so I wouldn-??t have to deal with this big ass migraine. The dealership needs to replace my car period in my eyes this can-??t be fixed it already has to many problems and issues with this vehicle.
This vehicle is being sold by Corwin Honda in Fargo, North Dakota. As I understand it, this car should not have been taken in on a trade and should not be sold until repairs are made. I do understand that parts have been hard to get and it is a huge inconvenience for the car owner. We looked at this car and were quite prepared to purchase it, but I fear for our safety and anyone else on the road.
Was at stoplight with idle stop on and when light turned green car wouldn-??t engage. Saw it had shifted to neutral and needed to turn the car off, restart before I could drive away. Could have been hit from behind especially since it was dark out
- Milford, OH, USA
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My vehicles rear back up camara, and others i checked at dealership is quite blurry not clear at all and much more so at night, causing me not to see my neighbors son and almost running him over as i backed out of driveway, dealership stated thats how resoltion is, changing camara wont help, and no known fixes and said they all are like that
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
This is happening for the second time. Exactly same thing happened for the first time as well. I stopped a light. The car went to auto idle and shut the engine off. I kept my foot on the break pedal until the green. When I release the pedal, the car didn't restart and it went to neutral. I pushed the drive button but it didn't change. I had to shut off everything by pressing the stop button and I started the car again. I think this also happened to other people based on the posts online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Twice at a stop light the car went into neutral by itself which then required me to go put in park then drive. One time a police officer was nearby and pulled me over after, asking if everything was ok since I was stopped at the light for a prolonged period of time. I took it to the dealership and they said it was the battery and replaced under warranty. Battery should not go when car has less than 30k miles. I checked forums and many people have experienced this issue. There are too many other complaints on line not to bring this to your attention. It has happened already. It is very nerve racking to be at a stop, hit the gas and go nowhere when traffic is quickly approaching from behind. This will eventually lead to someone getting rear ended.
When the brake is suppressed at a Stop sign or stop light, the vehicle has an Auto Idle stop feature which shuts off the engine completely to preserve fuel. The vehicle is supposed to restart once the brake is released. In my case, there have been multiple times when the brake is released but fails to restart and go. I have encountered the issue in the following scenarios: 1. Getting off the freeway, if there is a line getting off the freeway, then the vehicle will potentially shut off and fail to restart. This is a safety hazard as the driver behind me or others behind at a distance can potentially hit the vehicle. 2. At a Stoplight, especially when making a left turn, the vehicle will shut off and fail to restart. It takes more than 8 secs to restart/reengage by restarting manually. If there are any vehicles attempting to go behind me or at a distance, then they can potentially hit my vehicle. This is a huge risk to my family and I, to assist in our safety, we end up having to turn on our hazard lights. This is unacceptable especially since this is a 2020 vehicle with under 45k miles. I have attempted to reach out to the Acura service team, Customer relations team and even called the Warranty department. However, they were not taking ownership on the issue and responded as it has not been reported before. Based on forums, the issue is being encountered by other owners as well. Hopefully, this can be sorted in the near future for safety of my family.
Car broke down 3 times on the road while driving, it show 12Vbattery failure, ABS failure nd started flashing lights on the dashboard nd broke down while driving. When first time it happened dealer said they have fixed the issue. It happened again md yesterday is 3rd time. Vehicle is 19k miles only it. Pls help us getting this resolved. Dealers make false promises and it-??s breaking down again and again on the road while driving which is very scary.
A D V E R T I S E M E N T S
- Westford, MA, USA