This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided.. The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
The contact owns a 2020 Acura MDX. The contact stated that while the vehicle was idling, the engine suddenly shut off when the driver attempted to accelerate forward. During the failure, the message -??shift into park to restart-?? had displayed. After shifting to the park position the engine was restarted and the vehicle operated as normal. The failure had occurred on at least four separate occasions and one time while attempting to park the vehicle. The contact indicated that the failure had occurred with and without the fuel-saving feature activated. The cause of the failure was not determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 12,000.
The contact owns a 2020 Acura MDX. The contact stated while driving 30-35 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not move. There were several unknown warning lights illuminated. The contact stated that after depressing the drive button several times, she was able to drive the vehicle. The vehicle was taken to the dealer who determined that the contact had inadvertently depressed an unknown button on the steering wheel causing the vehicle to shift to neutral. The vehicle was not repaired. The contact stated that the failure recurred while driving. The contact was able to restart the vehicle and drove to her destination. The contact stated the failure persisted. The contact stated that the vehicle inadvertently stalled while driving. Several unknown warning lights illuminated. The contact was unable to restart the vehicle or veer to the side of the road. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
A D V E R T I S E M E N T S
- Menon, NY, USA