This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway today at 70 mph and all the lights illuminated on my MDX. It began to struggle to keep speed and eventually shut down once I was on the service road. I was extremely scared and nervous that I was going to be involved in an accident or the car was going to blow up as it started bouncing up and down while I was still on the highway.
After driving for an extended timeframe (approximately 3 hours, trip was traveling between Des Moines, Iowa and Kansas City, Missouri) at Highway/interstate speeds, upon slowing down from those speeds, the vehicle goes into limp mode and check engine light begins blinking. After pulling over and turning car off and on again, normal behavior resumes. This has happened both as I arrived in the Kansas City area, and upon my return home to the Des Moines area. Depending on circumstances for when vehicle enters limp mode, there-??s a significant risk of causing an accident. Dealer was unable to pull any codes and therefore is unwilling/unable to address the issue.
Infotainment system randomly becomes unresponsive and the screens will go black. The dealership stated that my phone was causing the issue. This is not true as the issue has happened when my phone is not in the car, phone is in the car/connected via bluetooth, in the car/connected via apple carplay (wired connection). This could be dangerous during the summer as these screens control the temperature controls and some of the safety systems.
The contact owns a 2019 Acura MDX. The contact stated while attempting to make a left turn from a complete stop, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where an unknown software update was performed under an unknown recall. Additionally, the contact stated that upon pressing the park(P) button to park the vehicle, the vehicle failed to respond. The contact stated that the vehicle responded after several attempts. The contact stated that while driving at various speeds, the vehicle was jerking upon depressing the accelerator pedal. The contact received notifications of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Fullerton, CA, USA
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I was yielding to make a left hand turn, in the middle of the intersection, and my car turned off and wouldn-??t turn back on. In addition the car occasionally jerks as I-??m driving almost like if it changes gear. Sometimes I can-??t get the car in park position I have to press the button multiple times. The recall going on right now can cause a fire crash or injury and they cannot replace the parts until April 2024 and I don-??t feel safe driving my car.
During normal driving transmission will shift to Neutral, locks the system, and engine does not start when automatic idle stop had been engaged at stoplight or stop sign. Instead of restarting the engine, the feature causes the transmission and electrical system to lockup taking quite a bit of time to convince the car to restart.
The back inner tail light on my car is not working, which is the following recall, however, according to acura, my vin does not apply and does not show a recall. I believe this is an error since I am having the exact issue and my vin should be included in this recall. NHTSA RECALL NUMBER:19V-256 MFR CAMPAIGN ID:M49 CAMPAIGN DESCRIPTION:2014-19 MDX Tailgate Inner Taillight Safety Recall RECALL DATE:03/28/2019 RECALL STATUS:17 Character VIN Required
UNKNOWN Over the course of a couple weeks, engine has intermittently stalled while driving, forcing me to turn off the car in the middle of the road. Progressively, other electronics have also intermittent failed including power steering and infotainment system. All dashboard warning lights are on and do not resolve by turning car on/off. Generally, car is driveable until the random intermittent stall, which is obviously dangerous. 2 weeks ago, car had gone through state inspection and 30k mile maintenance without issue. Service station checked battery and alternator and no issues.
Starting having an issue over the last few weeks where the car will shut off as it should with the idle start/stop enhanced but when I release the brake, the car goes into neutral and doesn-??t start-?? have had this happen 4 times already and was finally rear ended today due to this fault.
The Car shut down in engine idle and would not restart. It was unresponsive and took 5 minutes for the start button to function. This occurred in the middle of a busy intersection. 2 weeks ago Acura performed an update to the software that was supposed to resolve the engine restart issue, but clearly it has not.
Vehicle was stopped at a traffic light (transmission in Drive) and the automatic idle shutoff engaged, turning off the engine. When the traffic light turned green, the brake was released and we found that the transmission had shifted to neutral and would not shift back into Drive. We had to restart the car. Being stalled at a green light is a serious safety hazard as approaching vehicles would not anticipate my vehicle being stalled.
The contact owns a 2019 Acura MDX. The contact stated that upon locking the doors with the key fob, the vehicle would remain unlocked. Due to the failure, the contact believed that someone entered the vehicle and changed certain setting from the original setting. The contact was informed by the dealer that the setting change should not have shown on the multi-information display (MID) screen. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired for the failure. The failure mileage was approximately 40,400.
While in traffic the auto start sometimes fails to engage and the car stalls. Battery lights come on and the car goes into neutral on its own. I have to sit there and wait about 5 minutes in traffic before it restarts. Battery checked out fine. It has happened 3 times now. This is dangerous, and can/will cause a collision.
When stopped at a light or in traffic the vehicle engages the auto idle feature. (turns off the engine to save gas). Upon releasing the brake, the car should re-start, instead the car does not start. The car jumps out of the drive gear into neutral on the transmission. The electrical system goes crazy and does not allow you to either turn off the car's electrical system or re-restart the car using the car's on/off button. This has happened to me at least 5-10 times over the last year. Each time the car becomes immobile in the middle of the road or highway for up to 2 minutes, until the electrical system resets and allows you to turn off all the power and re-start the car. It's a very scary and dangerous situation, when my vehicle is stranded in the middle of a highway or a road for up to 2 minutes, as traffic tries to avoid crashing into my vehicle. Searching online, I was able to see that this same condition has affected many MDX owners but Honda does not seem to have recall or fix for this issue.
The contact owns a 2019 Acura MDX. The contact stated that while stationary at a traffic light, the vehicle stalled. The contact stated that the battery warning light was illuminated temporarily. The contact was able to restart the vehicle and continued driving to her destination. The contact stated the had occurred four times. The contact took the vehicle to a local dealer who was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,000.
When the idle stop comes on it shifts the car to neutral and I must shut off the car to get it to start again. This happens while on the highway and is unsafe.
On a few occasions, while at a stop light the auto idle engaged. When I lifted my foot from the brake pedal, which should restart the engine, the car Shifts automatically into neutral and cannot restart the engine. The dash shows a message saying that I must now shift to park. I have to then turn the car off, while in traffic, and then restart. This happens while in traffic, causing everyone behind me to wait or drive around. I have taken this to Acura of Stamford twice already, and they cannot recreate it. I have pictures of the car when it was in neutral. Other people have reported this occurring on a 2019 mdx as well.
I was driving my car with my infant daughter in the backseat. We were stopped at a red light in the middle of a busy intersection. The car was in idle mode. When I went to turn left the car shifted into neutral. I could not go into drive. I had to turn the car off and turn it back on again to get it to move out of the intersection. We almost got rear ended. When my husband brought the car in the shop they ran diagnostic testing and said nothing was wrong. Only that the problem may be caused by a low battery. They replaced the battery and let my husband drive home. I want to know why there was no low battery warning light" Also why do I have to almost have a collision to find out the battery doesn-??t work"
I have had problems with the car stalling or shifting to neutral from drive after the auto stop feature is engaged. This typically happens when the engine tries to restart after having shutoff at the stop. It is difficult to replicate the problem and the dealer can't seem to replicated the problem but it has happened to me many times, particularly in hot weather or after long drives. Typically it happens after a long drive or a lot of around town driving (maybe when the engine is hot?). The dealer does not believe it is related to the fuel pump replacement but that is when it seemed to have started happening but this is entirely speculation. Very frustrating as I have been to the dealer 3 times with the problem and they cannot "replicate" it. They supposedly also replaced the battery and updated the software in the car but that has not solved it. I am growing concerned because it is very dangerous, particularly when stopped at a busy intersection. The last stall happened and it took a minute or so to get the car running again at a busy and large intersection. I am also worried about the happening when on an incline. It doesn't happen all of the time, sometimes there is just a hesitation but the car starts and lurches forward. I have a 2019 with about 35K miles on it and have used primarily for long distance trips and not much around town driving. I have attached the dealer work orders for the three visits but stopped bringing the car in because it has been a waste of time as they are unable to find the issue. Also, I have reported the issue twice to American Honda and they have sent me back to the dealer with no results. This is a dangerous situation and I noticed that there is a related recall for the Acura TLX model with the same engine. This problem is ongoing and has happened to me twice in the past 2 days if I forget to disable the auto shutoff feature. Thanks.
A D V E R T I S E M E N T S
- Chelsea, MA, USA