This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are two outstanding recalls on my vehicle and my local acura is in not able to repair them until January despite the safety compromise listed under each recall increasing risk for collision or fire
I received a letter from Acura in January 2024 regarding the engine crankshaft recall. I have called the two closest Acura dealerships in an attempt to get this fixed. The last that I was informed today by a dealership is "the part is expected to arrive in August, and we are booked out until December". This put me at getting this repair fixed at ONE YEAR after Acura sent me this letter admitting the crankshaft issue. My vehicle has stalled sporadically while driving for the entire two years that I have owned it. The letter from Acura states that this recall can cause the "rod bearing to prematurely wear and seize, causing engine damage which may cause the engine to run improperly or stall while driving, increasing the risk of fire, crash, or injury. I would like Acura to fix my car or put me and my family in a safe alternative.
MIL is displaying the following DTCs: P0441 P04F1 Acura dealership is stating TSB - 21-081 does not apply to my year, make, model vehicle. Is the information I am receiving accurate?
Acura mailed me details about NHTSA Recall 23V-858 in February 2024. However, the letter stated that parts won't be available until over half a year later in the fall of 2024. While I understand that it takes time to develop and produce parts, a half a year wait seems like an unusually long time to have to wait while my vehicle is considered unsafe by NHTSA. This makes it seem like Acura is prioritizing producing parts for profit over safety.
February 2024 several issues started to occur with my 2018 Acura AWD MDX. On two occasions I tried to start the vehicle, wouldnt start till the third attempt. I was driving not even 25 miles when the vehicle accelerated. Another occasion I was exiting a parking spot when the vehicle deccelerated, couldnt pick up speed almost crashed into a parked vehicle. I called Acura dealership to report concerns. Spoke to donna tipton. She cut me off stating Acura doesnt have the fuel pump or connecting rod in stock call back in the spring. I called Acura care to report was given a case number and advised to take my vehicle to Acura for priority service based on the issues. The dealership gave me the run around for over a month trying to get an appointment. In the meantime, the issues with the vehicle worsened. I called Acura care they advised to call the dealership trying to get a supervisor. Donna wouldnt get the manager or take my information. I called again [xxx] spoke to shawn and was scheduled April [xxx]. my vehicle was there all day for them to say they didnt experienced any issues and they have no control over the issues im having or the fact Acura won't have parts the fall of 2024. I cannot drive a vehicle with engine issues till fall without being at risk for a crash, injury or death to myself or others. I need my vehicle repaired or replaced immediately. Acura need to expedite this process. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Middle River, MD, USA
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On February 7 at 2:30 I came home, and my car was unable to turn off. I-??ll try several times to turn off the car by pressing the on and off button. While driving back to work, the car change gear from being in Drive, and it went into neutral while I was driving. I was able to pull over and I was able to turn off the car by pressing the button. The entire dashboard lights came on with all the different symbols. I was able to exit the carr. I told my car to a local repair shop. This was a very frightening experience, especially when I was driving, and the car went into neutral it could-??ve been worse.
Sometimes when we step on the gas petal, the car does not move, and when we press harder on the gas petal, the car suddenly takes off very fast. We have almost been hit by other cars many times because the car does not move when we press the gas petal.
The engien keep stalling, prolem accelerating jurky transmisión and this is the only car I have to go work I take the highway everyday I am cosern that something can happend to me.
While preparing to enter the expressway my 2018 MDX stalled and various dashboard lights came on. My family and I drifted into the median while nearly being hit by passing car. It took about 10 minutes before the MDX became operational again. I took it to a local mechanic when we arrived at our destination. They couldn't locate any issues or "bad codes." Since that incident my fuel mileage and shifting has begun to deteriorate. Entering traffic and trying to pass cars has become difficult while driving. I have called Acura and a local dealership in Charlotte, NC. Both failed to provide next steps that didn't involve spending money to fix an issue that based on feedback on various sites and NTSB site is a common issue.
This car has repeatedly had issues with delaying to take off when I touch the gas pedal. Once the pedal is depressed there is a long delay before the car actually moves. Two days ago as I was driving at around 35mph all warning lights came on and the car started jerking as it was trying to slow down or stall. I was able to get back to my home luckily I was only up the street and was able to drive under 30mph and had to pull off the road several times because it kept jerking almost as if someone was repeatedly slamming on the brakes. I had a mechanic hook a reader up and was able to determine it was the high pressure fuel pump. Acura claims my car has no open recalls but I believe although it may not be currently it obviously should be part of the recall involving the same exact issue. The warranty expired 3k miles ago ironically, but given this issue has happened to other cars of the same make and model and given the recall for this same part on other cars like mine just with a different vin I believe it should be covered as it is a major safety concern. The car jerked very hard and luckily I did not have my kids with me and luckily no one was too close to me when my car starting stopping in such an forceful way. If I was on a Highway I would have probably been involved in an accident as the car was attempting to go into limp mode due to the failure of the fuel pump and was aggressively shifting down when I was only going 35mph I can only imagine what could happened if i was traveling double that speed.
This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.
The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."
In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with general manager and no return call. They don-??t care. They only appear interested when you are buying the vehicle. I did file a claim with Acura corporate office and still no word from them either. I have read many cases about the MDX going up in flames for no reason, even in the driveway or drive in your neighborhood. Not sure why they have not recalled this or tried to solve the issue. I am asking for someone to look into this as this is not an isolated incident before lives are lost. Once I get police report I will also send you pictures as well. Thank you.
Multiple times I have been traveling on the highway and my car would suddenly decrease in speed and stall out. I would go from 75mph to 45mph very quickly. It would then suddenly accelerate again and go back to normal. This is extremely dangerous and could lead to a deadly accident.
My vehicle was parked under my car port immediately after returning from the grocery store. As I was unloading the car I saw and smelled smoke which then erupted into a fire coming from the engine compartment. We called 911 and when the fd arrived the car was totally engulfed as was my building. Suspect fuel line leak. Insurance company investigating. Fd says Acura MDX was cause of fire. Dangerous situation as no prior indicators from vehicle, recalls, etc.. photos available if needed. If gone unnoticed, entire structure could have been lost.
A D V E R T I S E M E N T S
- Austell, GA, USA