This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2016 MDX has a fuel pump failure which has caused my MDX to stall and led to problems with my fuel injectors. There is a recall but my Acura dealer refuses to honor it. On 10/18 my wife was driving the car on the free way and it slowed to a stall. This is a known issue. I have pasted a url to the recall below. The dealer refused to fix my fuel injectors or replace my fuel pump. The are offering a free fuel pump software upgraded but they want me to pay to replace the fuel pump and fuel injectors. Https://www.consumerreports.org/car-recalls-defects/Honda-Acura-recall-potential-stalling-issue-Accord-MDX-tlx/
April 25,2019 driving from Illinois to ms at 75 mph on interstate and applied break for upcoming construction zone and all warning system lights flash through dash and care immediately started slowing and had no acceleration at all. Disabled all safety features. Road departure, brake system, ect. Pulled over to side of road. Restarted several times and all but two lights remained on so called dealer. Two lights remained flashing and car now seemed to drive ok so could be brought to dealer about 80 miles away. Memphis Acura dealer wanted to keep car because they indicated transmission issue but since lights were reset they said take to dealer if comes on again. Mileage 92,321. Called peoria il Acura dealer a week later to check on issue and they said code was imply a glitch. July 28, 2019 driving 40 mph in town and all safety lights came on dash. Disable ed all safety features of vehicle. Restarted several times and eventually all lights but two remained on. A few hours later all lights were now off. Make appointment with peoria il Acura dealer. Mileage 97,974. Peoria dealer said the lights some on because we needed our 105,000 servicing which includes about $1500 in service like plugs and timing belt. I challenge their claim (not at the mileage) that Acura would cause a serious safety issue for us all to get us to do the service. They said unfortunately that is what happens. Next week had spark plugs replaced since they said that caused misfire code. August 21 2019 at 99,800 mileage driving 40 mph all safety lights on car lost power and hesitated and then quickly went off. October 6 2019 at 105,392 mileage driving on interstate in Illinois at about 75 mph and applied break for rest stop and all lights on and this time rpms rose to between 5/6. drove 20 mph on side to rest stop. Restarted several times and only two lights remained. Car drivable.
Transmission slips when accelerating. I was trying to pass a large truck on a two lane highway and the car stopped accelerating as I was trying to pass the truck in the other lane. I had to hit brakes to coast back behind truck while I waited for transmission to reengage. Rpms dropped to 0 during this event. Car was in to dealer 2 weeks ago for this same issue and they updated the car's software.
My 2016 Acura MDX. Stalled twice. Both times in start and stop traffic when stopped the cylinder deactivation engaged, however then the power went out completely without warning, it took about 5-10 min then the push to start worked and the car restarted. After the first stall we took it Acura, however they said there was nothing wrong. I am writing this report after the second stall today.
The contact owns a 2016 Acura MDX. On several occasions, while stopped at a traffic light, the vehicle stalled. When the push to start button was pressed, the vehicle restarted. The vehicle was not diagnosed or repaired. A diagnostic appointment was scheduled with Acura of fremont (located at 5700 cushing pkwy, fremont, ca 94538, (510) 431-2500). The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.
- San Jose, CA, USA
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All dash display warning lights will come on sporadically while standing or in motion, last from a few hours to a few days or so, which causes vehicle speed to decrease and certain features to not work. Dealer service unable to resolve problem, but will clear error codes in computer to shut off warning lights.
When slowing down at a yield or a right turn on a green light to about 5-10 mph and then when pushing on the gas pedal there is no acceleration. The car feels like it loses power and then after a second or two, the car will jerk and accelerate very quickly while reving the RPM very high. This has happened on numerous occasions and is extremely dangerous when making a right turn. There have been times where I make the turn and the car does not accelerate and then there are cars behind me that must swerve to avoid me.
When driving the SUV after the second gear kicks in the transmission has a jolt and it feels like a lag in the shift but then pulls very hard. This shift pull happens when you are going 15-20 mph. Engine timing belt has a loud chirping noise.
The contact owned a 2016 Acura MDX. While driving 40 mph on the highway, the contact smelled smoke when the heater was activated. The contact exited the highway, parked, and exited the vehicle. Smoke and flames engulfed the vehicle from underneath the front passenger side. The police arrived shortly and called the fire department. The vehicle was destroyed by the time the fire department arrived. A police report was not filed and there were no injuries. The vehicle was towed. The contact's insurance company contacted the manufacturer to schedule an appointment to determine the cause of the fire. The dealer was not contacted. The failure mileage was 89,000.
The contact owns a 2016 Acura MDX. When the vehicle accelerated after slowing down, the transmission slipped and the vehicle stalled several times when making turns. In addition, the vehicle made an abnormal chirping sound from the engine compartment, which distracted the driver. There were no warning indicators illuminated. The dealer had not been notified; however, the contact planned to take the vehicle to finlady Acura (315 auto mall dr, henderson, nv 89014) for diagnostic testing. The manufacturer was made aware of the failures and did not assist. The failure mileage was 34,000.
The vehicle shifted to neutral while driving at 70 mph and the dash started showing transmission and fuel system errors. The vehicle would not shift back to drive mode. After pulling over to the shoulder and turning the vehicle off and on the vehicle could not be put in drive. After about 30 minutes of repeatedly turning off and on the vehicle shifted to drive and was drive able. This could have lead to an accident if there were vehicles behind me.
Acura is refusing to address a serious problem with the engine and power train with the vehicle, this may have already caused accidents on other cars in other states. Please see the historical data which gives a complete audit of the issues I have had. 9/22/18 11 days- vehicle taken to the dealer and dropped for service, punch list of issues since purchase that needed addressed. Alignment report is signed off on 9/24/18, battery check 10/1/18, service was started on 9/29/18, car sat for a week with no service attempt made. Oil stains on roof liner were left there and was told they would not clean them off (later proven to be mechanics grease by merrillville) and spider was my problem not theres per 'rob' in service. Issues the car was taken in for. All of the below service was comleted in 5 miles according to odometer readings. On 10/12/18 I took the vehicle to Acura of merrillville per 'anthony' from Acura client care to have it checked. I drove it with the tech and the tech was able to validate a lot of the issues right away. It was returned to me on 11/2/18 22 days on 11/24/18 I returned the vehicle to Acura of merrillville due to the transmission issue returning, also addressed a couple of issues. Car returned on 11/28/18 4 days vehicle loses power when shifting to accelerate, often have to downshift using paddle shifters to make power or car acts like its going to stall. Brakes do not function unilaterally, hit the brakes heavy while in traffic and the back will begin to come around as though one of them does not grab. Engine loses power when in traffic it struggles to accelerate which could cause a crash if needing power to accelerate onto a expressway from an entrance ramp, or anywhere that requires power to move the car.
When driving around 75 mph on the interstate I went to switch lanes and when pressing the accelerator nothing happened and acceleration was not possible. All warning lights came on, including all wheel drive system problem, emission system problem, all wheel drive system problem, transmission system problem. Check engine and sh-AWD. The power steering and brakes still worked and was extremely lucky to get the car to the shoulder without getting injured or killed. Had car towed to chattanooga Acura dealer. Car was operating normally when they received it. Acura tech support advised dealer to replace transmission and transmission control module (tcm). Also was told Acura is working on a software update for the tcm but it is not available yet but I have little confidence in the fix and little confidence that this won't reoccur. Strongly considering replacing the car
The car overheated and was leaking blue fluid, started smoking and had a weird chirping noise coming from the engine. The car was parked and was jumping another car with a dead battery.
The contact owns a 2016 Acura MDX. While driving 72 mph with the cruise control activated, the vehicle lurched twice and all the warning indicators illuminated, displaying transmission system failure, fuel emission failure, and lane departure failure. The vehicle stalled and was coasted to the side of the road. The contact attempted to restart the vehicle, but was unsuccessful. The vehicle was towed to an Acura dealer (Acura of jackson, 828 adcock St, ridgeland, ms 39157) where it was determined that there was a computer glitch. The computer system was reset. The dealer stated that this was a known failure with Acura and no permanent remedy was unavailable. The dealer also stated that the failure could recur in 10 to 10,000 miles. The contact was concerned that the failure would recur and took the vehicle to david mcdavid Acura of austin (13553 research blvd, austin, tx 78750). The contact informed the dealer that she felt unsafe driving the vehicle and wanted to trade it in for another vehicle. The manufacturer was notified and advised the dealer to attempt to duplicate the failure. The vehicle was currently at the dealer awaiting a new diagnosis and possible repairs. The failure mileage was unknown.
I was mailed a letter about a warranty extension for my associated VIN. I definitely have experienced associated issues with my MDX. After calling the Acura dealership on 11/24/17, I was given an appointment for 11/28/17 and I was told they would inspect my car over 2 days and provide a loaner car. My experience was "to say the least" the inverse; extremely disappointing. The service technician took my car for a test drive and told me nothing was wrong. In addition, the service team was extremely unprofessional as once again, the customer was wrong. Please advise about the next steps for service. I am extremely disappointed with Acura unwillingness to listen to the customer. I did take the car for service associated with this issue about a month prior. Overall problem is many times I experience shifting and accelerating hesitation that is jerky. Which indicates a problem with the transmission: This is what the warranty extension states.... the transmission shifts poorly.
Vehicle making high-pitch chirp after engine is warm. Noticable at idle. Not noticable during driving/cruising speeds. Took vehicle to dealer regarding high-pressure fuel pump tsb. Dealer stated that high-pressure fuel pump was not involved. Stated it may be due to the starter (defective solenoid or drive piston not disengaging). No current tsb exists for starters. Please investigate.
We bought a new MDX 2016 and the car was acting very strange.the powertrain was off, 30000 miles engine was out in the middle of the road, noises everywhere. It is in the shop now and it has been 2 months now since repair.it is still in the shop and it has been over 2 months.
I thought it was the transmission but they replaced the timing belt pulley and it's still making the same chirping sound. The car is very jerky when it shifts gear while driving. Also, the car accelerates when it's going down hill while in motion. Also the drive 1, 2, 3 button is on the steering wheel and when you accidentally hit it, the car abruptly slows down and will not move forward and I had to literally turn off the car and turn it back on while driving in a parking lot and another time while in traffic, had to keep pushing the button because the car would not go but only idle. (city street.) this happened multiple times on different dates. The accelerating while going down hill happens all the time.
Engine does not start and all the warning lights come up on dashboard. After a few seconds, each of the system comes up as failed. Dashboard shows as acc failed, lane warning failed, emission failed, engine check failed. This is a second failure in last 45 days. First failed on Nov 20 and car was in service till Dec 21. Again the engine failed on Jan 02, not allowing to start at all.
A D V E R T I S E M E N T S
- Dickinson, TX, USA