This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Acura MDX. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19V060000 (Fuel System, Other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.
For at least the past four years, my MDX has been "catching" while accelerating and lurching at other times. If I have to step on it to get through traffic or want to pass and I accelerate, the car will jerk. This is most noticeable at 40 mph because that's the speed I'm driving at most often. It also happens at higher speeds when on the interstate. I have taken it in to the dealer numerous times, but they just keep telling me there is nothing they can do about it and they blow me off.
While driving with adaptive cruse control on, I was approaching slower vehicle. I wanted to go around it without breaking. While driving already on high speed (70M/H) I press acceleration pedal so I can safely go around slower vehicle. I was half way into passing line (last left line), there was a car already behind me approaching with higher speed, when I suddenly completely lost power and lots of lights illuminated on the dash. Car behind me notice that I start loosing speed rapidly so he start braking that I could hear his tires. I didnt know what to do so I just kept going to emergency stopping line where I almost crash into the concrete divider. I manage to stop vehicle safely by pure luck. After stopping I notice that car is not shifting, and sh-AWD system, blind spot ass, emission system and transmission system fault lights came on. I called insurance agent to send road side assistance, but while waiting on the call I start the car again (like 15min after this incident) and all lights were still on except transmission. I tried car and it was shifting normally now, except sh-AWD was not working (I didnt have power to the rear differential). This could be very tragic event if both me and the driver behind me didnt react properly. I had two more passengers in the car, from which one was 15 months old child. I was reading that this could be transmission system update issue, but my dealer did update transmission already.
While driving on local road all of a sudden the 3 errors came on the dash board transmission system problem, emission system problem, and blind spot system problem, engine light came on. When this happens the transmission doesn't shift right and grinding of the gear is heard, car quickly slow down. After stopping and start up again, errors still there but transmission could not shift into higher gears and car tops out at 30mph. This has happened 4 times in the last few days and we are now scared to drive the car local roads, highway would be bad until we get it fixed at the dealership. This is potentially a very dangerous situation if the car loses power at an intersection.
Purchased a certified pre-owned 2016 Acura MDX sh-AWD w/ tech a few weeks ago & from day one there have been issues with acceleration off a complete stop like a stop sign, stop light, coming off park or upon putting it into drive. The vehicle will not move when the gas pedal is depressed, will rev high through first, jump into 2 still revving high before finally moving when it hits 3rd. It is a huge safety issue when other traffic is oncoming as you are expecting to "go" & nothing happens when pressing the gas pedal. The dealership inspected the vehicle upon purchase at our request on two occasions but told us it is normal & will adjust to my driving style. This is not normal.they said they updated the software but found nothing wrong with the vehicle. I'm feeling like we paid for a lemon & driving something which is very unsafe especially with children in the car.
- Mahtomedi, MN, USA
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Car began to stall while driving. Would not accelerate while pressing gas pedal and suddenly turned off. Tried to turn it back on. Which it did turn on but it did so with a lot of effort from the car. Engine light has now came on along with 3 more lights.
Uncontrollable acceleration, surging and bucking during braking or decreasing speed the vehicle hesitates to stop in all gears - uncontrollably dangerous acceleration also stresses additional vehicle functions - tires and brakes - suspension (inertia that causes imbalance) - steering - vehicle steering is now somewhat unbinding and veers right or left when attempts to control anomalous accelerations while braking or slowing the vehicle poor acceleration at lower city speeds and remains in erratic gears for unspecified times this is most dangerous when driving in rougher traffic and especially when there are additional demands to drive at elevating speeds transmission disengages briefly at higher speeds recently, as the vehicle increases velocity and consistency, the drive gear disengages to neutral for a few milliseconds and changes back to the drive gear and regains momentum transmission is noisy 1. thuds and clicks while shift at various times 2. 'cricket sounds' gurgling, creaks, grinds and mild knocking is present when idling and engaging after vehicle startup E. manual transmission functions 1. vehicle continues to move once parking gear is engaged and foot brake is released 2. once vehicle starts, reverse and drive gear is "sticky' and makes noise (thud) when engaged
ZF9 transmission went out at about 10,000 miles with metal particles found in atf fluid. Replaced by Acura with a new transmission apparatus. Apparently this is a rampant and dangerous problem with this model year transmission. Now at 38,000 miles (28,000 miles on the new transmission) this one is failing, slipping on shifts and making a squeaking/chirping noise between gears. Can result in failure to engage/accelerate in an emergency situation. Acura people won't take it seriously so NHTSA should get involved. A quick survey will demonstrate this is a common problem in this car. Acura has a tsb but this should be a recall item. They're trying to get beyond everyone's 6 year powertrain warranty without having to take action.
- vehicle lost power the other day had to pull over luckily was still in residential corridor at 35mph with no other vehicles around. Transmission problems include: Erratic shifting, sensation of acceleration when coasting down hills, surging when braking, transmission feels like it stays in various gears too long. During slight acceleration from a stop, experience both hesitation and surges and transmission feels rough at low speeds. Also experience poor acceleration and bogging at low speeds. Erratic shifting and speed changes occurring daily.
The contact owns a 2016 Acura MDX. The contact stated that while driving at 75 mph, the vehicle independently shifted into neutral. The failure recurred several times and the contact was unable to shift the vehicle back into drive. The contact pulled over and restarted the vehicle and the vehicle operated as intended. The contact stated that the power train control module software was previously updated at rosenthal Acura (623 frederick avenue, gaithersburg, md 20879, (877)300-4226) however, failed to prevent the failure. The vehicle was taken back to the same dealer to be inspected. The contact referenced manufacturer communication numbers: 15-034 nad 19-003 as possible fixes for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 39,000.
Vehicle stalls at highway speeds. No software update by Acura has fixed the issue. There are several lawsuits against Acura for the same but they deny any responsibility. Google Acura MDX transmission class action lawsuit.
The contact owns a 2016 Acura MDX. The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to respond. The check engine warning light was illuminated. Bergstrom Acura (2910 N victory ln, appleton, wi 54913, (800) 353-3654) was contacted and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The failure recurred three times. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
My 2016 MDX shifts into neutral at highway speeds and won"T let me accelerate. I have escaped getting into an accident multiple times. Every time I take it to the dealer they do a new software update however the issue still remains. There are hundreds of people reporting this L. please look into this. Acura has not recalled the vehicles but issued a tsb15-034. I have received this tsb update but the problem hasn"T been fixed. This is a very dangerous situation as I have barely escaped getting into terrible accident. There are multiple class action lawsuits against Acura for the same but Acura refuses to acknowledge the issue. When the issue arises the mil starts flashing random error messages. I am attaching the pictures of the error messages I got while stranded on I95.
When the engine is cold the car hesitates when it shifts into 2nd & 3rd gears. It almost stalls. I have almost been hit numerous times at intersections. The dealer says nothing is wrong, yet 2 loaners that were similar ages & miles didn't do that. The problem goes away after the car is driven a few miles. Happens every day.
Acura needs to do something about this issue! my previous complaint was #11269881 and covered four separate incidences in 2019. This is a safety issue! previously two of my for instances of this happening involved significant instant slowing down of the car (below 30 mph) and RPM raising while while driving 70+ mph on interstate is dangerous! this time the afternoon prior the car experienced a louder than normal engine sound and RPM like it was in a lower gear. On the morning of 4/24/20 when the car was started the warning lights came on and cycled through and remained on most of the day. It was not until the fourth time driving the car that they all stopped lighting up. However the car still seems to be driving in a lower gear but no lights remain on. This time it did not lose power before the lights came on. They just appeared on when we went to start the car in the morning. Trailer stabilization assist problem, road departure mitigation system problem, emissions system problem, brake system problem, power steering system problem, vehicle stability assist problem, hill start assist problem, . mileage at 122,044. Last time my dealer told me it was misfiring so change the spark plugs. I did but it has happened now three more times since then.
My 2016 MDX has had its transmission replaced twice. The symptoms are usually "chirping" noises and/or rough/violent shifting behavior. On the very day that I picked the vehicle up from the Acura service shop after its 2nd transmission replacement, the vehicle still wildly exhibited "chirping" noises, all of which are documented in a youtube video that we took while driving the vehicle home that day. Even after 2 transmission replacements, the transmission is beginning to exhibit the same symptoms yet again. This is a lemon transmission. This week, I had an independent mechanic who specializes only in Acura/Honda vehicles inspect the transmission. He documented the "chirp" noise as well as "harsh" and "erratic" shifting. This is all documented in writing on his work order receipt, which I can provide upon request. This mechanic also suggested that if the transmission fails, it could cause a catastrophic crash and potential injury or death to occupants depending on the situation. Prior to the independent mechanic examining the vehicle, my local Acura service shop gave me the "run-around" song-and-dance by saying they can't fix anything because they were "unable to recreate the symptoms". they stated this despite the fact that I have extensive video/audio evidence of the symptoms on youtube of my specific vehicle.
Attempted to accelerate with pedal while at freeway speeds and after canceling cruise control, vehicle does not accelerate, downshifts instantly to 2nd gear, multiple warning lights on dash, main display reads 'emissions system problem'. accelerator function returns but transmission is stuck in 2nd gear at freeway speeds and very high engine RPM. Must make emergency stop on side of road and restart vehicle to remedy. Check engine light and 'emissions system problem' warning remain for a day or two following an incident but vehicle drives ok. This issue has occurred on 4 separate occasions. Took to Acura dealer after 3rd incident and dealer reported no trouble found.
When driving at highway speeds for at least a half hour and attempting to accelerate, the engine speed will drop to idle and will not respond to accelerator pedal movement for several seconds. When this happens, there are no: Warnings, lights, or messages and no fault codes are stored in any of the control modules. This has never happened when using cruise control. This has happened on at least 9 different trips. This is an extremely dangerous condition that has nearly resulted in another vehicle impacting ours from behind, due to the rapid deceleration.
Since we purchased this car we have issues with the vehicle where it is hesitating to accelerate when going from 0 mph to 30 mph. We took it to the dealership and they updated the software for the powertrain but still the vehicle has acceleration issues when going from 0 to 40 miles per hour. We have researched this issue on internet and it seems like lots of people owning Acura are having this issue. This issue is attributed to new 7 speed transmission that Acura built. It looks like a saftey issue since the vehicle would not accelerate after stopping at traffic light or stopping to take right and re accelerating.
Vehicle acceleration is sluggish at stop and go. During highway speed, if transmission is in low cruising gear and you need to accelerate, transmission is sluggish. Issues was corrected at dealer. Dealer found 1 faulty transmission computer code. New symptoms after computer fix, over acceleration and harsh shift points. Dealer advised to drive 500 mile after computer reflash. Interior light do not dim after a few seconds. Interior lights will not turn off regardless of locking vehicle. Rear suspension has a 0.55 camber difference, vehicle has 26,765 miles. I asked dealership service to look at this issue. Dealer never advised on issues.
A D V E R T I S E M E N T S
- Baton Rouge, LA, USA