This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sun/moon roof glass on our 2015 Acura MDX spontaneously shattered while my wife was driving down a major thoroughfare in our area. If the inside cover below the glass had been open, my wife could have been seriously injured by falling shards of glass. Furthermore, she could have been easily distracted and involved in an accident by the loud, exploding sound of the glass shattering. An inspection by myself and the dealer service department determined no external force or object caused the glass to shatter. It happened spontaneously. Nevertheless, the dealer's assessment is that the shattering was not caused by a manufacturing defect. When I contacted Acura Owner Support, I was told no other incidents of this kind have been reported even though I pointed out the the representative that a Class Action lawsuit has been filed against Acura for this very same issue.
Exploding sunroof - while driving South on 91 in MA we experienced an extremely loud boom in the vehicle. Nothing hit us nor did we hit anything - it was spontaneous. The sunroof exploded completely shattering into small pieces. The vehicle is new and I wonder if others Acura's are reporting similar problem - defective glass?
- Chappaqua, NY, USA
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- Oviedo, FL, USA