This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was part of a recall and Acura extended warranty protection for the paint between the windshield and sunroof. This was a manufacturer defect with the paint when the car was made. It did not happen to my car until October 2023 and Acura will not fix the paint due to end of the warranty extension that was issued by NHTSA. I was told to contact you from Acura corporate. They said the regulation to not cover any vehicles with this paint issue, was coming from NHTSA. The paint was applied incorrectly when the car was made and it-??s causing a big circle of paint to randomly come off of the area of the car between the windshield and sunroof. I-??m concerned the paint will continue to chip away and start coming off in large pieces. This is a manufacturer defect and should not be time limited.
I was driving on a nyc street, going over a speed bump at less than the noted (10 mph) speed when the spare tire broke from the holder and dropped into the path of the following car.
Flames and fire shot out from the front passenger side vents and under the dashboard and glove compartment, engulfing the vehicle into flames resulting in a total loss. The vehicle was in motion on a neighborhood street.
Liftgate obstruction sensor is set for a higher back pressure. The sensitivity of obstruction sensor cannot be adjusted. I feel the liftgate will not protect fingers and hands before crushing it. This liftgate pinch point hazard management should be improved to avoid injury. The liftgate is very heavy. This is a hazard identification and consequence assessment. No injury was caused.
Shortly after I purchased this vehicle in 2013, I noticed that their was a loud vibration coming from the front right driver's side near the wheel well when driving at speeds between 30 - 45 mph. This vibration would occur intermittently. When I took the vehicle back in to the Acura dealership, it was stated that they could not duplicate the issue. Two years later, the issue is still occurring and the dealership "can't duplicate". additionally, noticed that there was bubbling of the front grill chrome paint. Later it became apparent that the left front passenger window panels were warped. Didn't make too much of a fuss about either issue, but in the summer of 2015, while running my car through a car wash, the panel popped off and began flapping in the wind. Returned vehicle to dealership and the window panel was replaced. At this time, I also informed them that the vehicle had begun to start exhibiting issues upon acceleration like it was struggling to gain power. You could also see the RPM indicator began to fluctuate when this issue occurred. This was also happening between 30-45 mph. Dealer performed a diagnostic and said that they were unable to locate any issues. Driving the vehicle does not feel safe. I am afraid that it will lose power while I am driving and cause an accident. I have owned multiple Acura and the quality of this vehicle is by far the worst of any vehicle that I have ever owned.
- Hephzibah, GA, USA
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We recently purchased (6/25/14) an 2014 MDX Acura. When the car is in motion (at any speed) and door locks are engaged in the lock position, the door handles open the doors. There is no way to prevent the passenger side door from opening if the inside handle is pulled while the car is in motion. I called the dealer, response was that is the design of the car, I contacted Acura customer care spoke with [xxx] and was told the same, it's the design of the car to make it easy for the passenger and driver to exit the car. My concern is obvious and the customer care agent agreed, but there is no recourse. If the door handle is pulled while the car is in motion there could be catastrophic injury or accident. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driver side passenger door is not locking properly, we have to use the force like a heavy truck door. It's not safe when kids are sitting inside. Complained to Acura and they say it's not a bug, that's how that door will work. 10 year daughter can not close the door on her own. Every time driver has to use more force to close the door.
A D V E R T I S E M E N T S
- Bellmawr, NJ, USA