This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine consistently consumes too much oil between service events. The low oil light comes on. I had this problem for over 8 years and the dealership said it was not a problem until now and they want me to pay for it. The oil control rings have been clogged since 2016 and progressively gotten worse. The clogged rings cause restriction of oil to return to the crankcase. This causes a decrease in available oil and may cause overheating that could lead to engine fire. Acura should fix the oil control rings to function properly. They have identified this in the past, through a service bulletin (19-006). I have performed 97% of my oil changes at Acura dealerships.
Consistently getting low oil notification shortly after getting oil changes. This has been happening since 2017. Dealer does a oil consumption test and says it is not a problem. However I cannot go between oil changes without getting the notification. I have no oil leaks. Furthermore, I have had 'oil' services done over the past 5 years that never fix the problem. I'm afraid this is doing damage to the vehicle and can put us in danger if oil level is too low. Dealer continues to say it isn't a problem. And when they try to fix it, it doesn't work. This began in 2017
DONE everything Dealer suggested and still having problems with random misfires in 1,2 and 3 cylinders, changed spark plugs, fuel injectors, ignition coils and compression test and changed rear CAT. Still check engine light come on sometime then the SUV driving good, and sometimes it drive ruff, check engine light come on then go off then come back on with same codes: random misfire.
- Stone Mountain, GA, USA
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About 2 months ago, my SUV had a message alert come on while I was sitting still after just starting my vehicle in walmart parking lot after grocery shopping, saying to check the oil level; oil level low. Also, just recently, March 27th I had to add oil to my vehicle again; 3/4 of a quart low on oil. The very next morning, I had another alert come across my message board saying to check the oil level- oil level low. So I checked it again, it showed at the top of the hash marks on the dipstick as it should. So I'm not sure what's going on there unless it's a malfunction of sorts or a sensor issue. I check my oil when I fill up my gas tank. All of a sudden, my SUV was burning/ using oil. I have to keep putting oil in due to a low oil level look entirely too often. I've had to put oil in my engine at least twice a month. And I'm not talking about just enough to top it off, I'm talking anywhere from 3/4 of a quart to 3 quarts or more at times. There are no leaks, no puddles or oil splatter on the bottom of my truck or in my driveway. My truck is having a severe oil consumption problem. I know there was an extended vehicle warranty that was supposed to fix this that expired April of 2021-I did not get this vehicle until September of 2020. Also, I did do the thousand mile test and it failed miserably. No one can tell me if it was fixed or not, but obviously, either way, it did not get fixed or the fix did not work. It is a costly fix and it is a manufacturer fail, not mine. This needs to be fixed before it creates any future problems or years up the pistons in my engine or locks up. Any help or assistance would be greatly appreciated! thank you.
My 2012 Acura MDX has an oil consumption issue that Acura is aware of being a problem, however it is not offering to cover the cost associated with fixing the issue. My vehicle burned through more than 2 quarts of oil in a matter of 1 month. This needs to be a recall as it's a safety issue with the operation of the vehicle. Lack of oil could cause the engine to fail.
My 2012 MDX model is consuming excessive motor oil, after 3000 miles driving, I'm down to 1 1/4 quarts. The test was done and oil changed on two occasions on 3K miles and 2K miles. All this is happened during 8 month of the my ownership.
The contact owns a 2012 Acura MDX. For the past three years, the contact noticed an oil consumption issue with the vehicle. The contact researched and discovered that the manufacturer issued technical service bulletin (tsb) number: B19-006 on May 18, 2019. The tsb was a warranty extension titled 'engine oil exceeds client expectations'. the contact took the vehicle to crown Acura richmond (8704 w broad St, henrico, va 23294) for an oil consumption test and was informed to come back when the oil was low after driving 3,000 miles. The contact took the vehicle back to the dealer on October 17, 2019 and was informed that nothing could be done since it was close to 3,000 miles. The contact spoke with the manufacturer about the oil consumption failure over the past three years and felt like they and the dealer were not helpful once the oil consumption failure was discovered. The contact had not received follow-up calls to address the failure and was not alerted of the tsb when it was issued. The failure mileage was 157,420.
The contact owned a 2012 Acura MDX. The contact stated their spouse attempted to reverse of their driveway. The contact's wife was driving and they heard an abnormal whistling sound. After that the vehicle began to produce smoke. The contact's wife placed the vehicle in drive and exited the vehicle. They heard an abnormal cracking sound and the vehicle caught on fire. The fire department was called. The fire department put the fire out. A police report was not made. There were no injuries. The vehicle was deemed totaled by the contact's insurance. The contact called mungenast Acura of St.louis (13720 manchester rd, manchester, mo 63011 (314) 822-2872) where the vehicle was diagnosed and the test read that a new alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000.
When I am driving on the high at high speeds 80 mph then I go to get off an exit the steering wheel vehicle shakes and vibrates the front of the car and tires.
I recently received a letter from Acura for regarding engine oil consumption. This could affect the performance of the engine. Acura is aware that there is an issue regarding this, however they are requiring that an oil change be done through the dealership at the owners expense for the affected vehicles. Acura should preform the inspection either in another manner, or they should provide the oil change at their own expense if that is the only option to check if this is an issue. The other option would be to allow the consumer to get an oil change at another service center that may be less expensive than what the dealer charges. It seems that Acura is trying to benefit from their own issue.
Acura MDX 2012 - persistent slow start of the engine; engine is straining to turn over/start. I have replaced the battery 4 times, checked all possible problems (starter, spark plugs etc.) but same random, periodic problem of the engine struggling to start. Related problem: Fuel tank appears to be somewhat loose; when I buy gasoline, I can see the gas tank move. In addition, it is difficult to fill up the car with gas; the gas pump cuts off before the gas tank is to the "full" level. My gut tells me that these 2 problems are somehow affecting my car starting. My car has only 51,000 miles on it. I take good care/maintain it. I have read others complaining about the same problem!!! Acura should fix this! too expensive of a car; where is the quality"?" this is an ongoing problem of my 2012 Acura MDX. Please help.
Motor is consuming 1.5 to 2.5 quarts of oil every 1000 miles. There are no leaks and Acura has replaced the piston and rings once but the problem has continued and Acura is now claiming this normal for the vehicles.
2012 Acura MDX 3.7 liter engine has very high oil consumption. The Acura dealer has tested the consumption in three tests to be about one quart every 1500 miles. The engine mileage is 86,321. This vehicle has always been serviced at required intervals by the dealer. I am the original owner.
The engine oil on this models burns out very quickly. I have noticed that I get indicator to change engine oil in about every 6000 miles even though I use synthetic oil which has the life spam of up to 12000 miles. I use my car for normal drive from home to work and leisure.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA