This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Acura MDX. The contact stated that the headrest would push her head forward, causing her neck and back pain. The vehicle was taken to the dealer who advised that they were unable to alter the vehicle design. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 24,600. Updated 5/7/12 the consumer has since traded the vehicle. Updated 05/23/12.
There must be a defect in my 2009 Acura MDX head restraint system. I believe it has resulted in or contributed to a neck injury. I have had neck pain bad enough to require four months of physical therapy and five surgical procedures. The head rest forces my neck and head into an unnatural forward position. The head rest only moves up and down and not forward and back. I am unable to adjust the seat and steering wheel to accommodate for the lack of adjustable in the head rest.
- Valparaiso, IN, USA
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- Capitol Heights , MD, USA