This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving approximately 20 mph when a car suddenly stopped in front of me. I could not stop in time, and hit the vehicle. My seatbelt [driver's], which I had properly fastened, did not retract and lock into place. The shoulder strap of the seatbelt fully extended, and I hit the steering wheel. The shoulder strap of the seat belt remained fully pulled out and no longer will retract at all - it will need to be replaced. I thought seatbelts were supposed to lock and hold in an accident??
- Orange, CA, USA
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- Orange, CA, USA