The contact owns a 2007 Acura MDX. The contact stated that the vehicle failed to start. The contact attempted to jump start the battery however, the failure recurred. The vehicle was towed to the dealer for inspection but the dealer was unable to diagnose the cause of the failure. The manufacturer was notified but provided no assistance. The failure mileage was 92,000. Updated 03-28-13

- Lexington, KY, USA

I had a harrowing driving experience on 01/19/13; could have got into an accident if it was not due to alertness of the driver behind me. I had serviced my MDX previous day, it included replacing the battery. The technician did a sloppy job in connecting the cable resulting in the cable coming off the battery while driving in traffic. The car came to a complete stop suddenly and I was locked inside. I was not able to open any door or roll down windows by using the manual knob. I was holed up in the car until a tow truck came and connected the cable. It is a design flaw if the passenger cannot open the doors using manual controls irrespective of the car having no power. I contacted the dealership as well as manufacturer; they said they couldn't replicate the problem. This should not happen to anyone else and needs to be investigated.

- Aurora, IL, USA

Random nav reset followed by non-acceleration until rpms reach over 3000. This has happened multiple times since purchasing this vehicle in July 2012. Navigation/radio system resets. Soon followed by problem of non-acceleration. Ex: following reset, stop at traffic light, stop sign, etc. Light turns green. Car feels as though it is stuck in 1st gear. Will not accelerate over 1000 rpms. Extremely slow movement thru intersection then car slams into gear and rpms top 3000. After rough shift car performance is mostly normal, sometimes hard shifting. Next red light repeat performance. If put into park and then back to drive transmission seems to "reset" and may or may not repeat above action. If car is turned off and left to sit for a short time it usually does not repeat but for how long is anyone's guess. Lately nav reset happens so often I lose count, I just wait for the car to shift into what feels like first gear. Dealership has not been able to recreate this issue. No computer codes show up in system. Multiple complaints to dealer but they claim to have no record and to have never heard of this problem.

- Jacksonville, FL, USA

My wife went outside of our home to get into her Acura 2007 MDX to go to work. When she started the vehicle up, it started shaking and blowing out white smoke from the exhaust pipes with an unusual noise. She turned the vehicle off and called our insurance company which sent a tow truck out to take it to the dealer. After the service representative accepted the vehicle and had his mechanic inspect it to see what caused the smoking. The mechanic informed the service representative that the air compressor malfunctioned and caused an electrical shortages. This was the reason for the air compressor why the air compressor were blowing freon into the engine and caused it to smoke when the engine started. We have never miss a service and followed the recommended required maintenance. I ask the service representative what would it cost to have my wife's SUV repaired" the price the service representative gave was an estimation of $1,900 plus labor. The service representative told me there was nothing he could because the warranty had expired and there were no recalls on this issue. Just because there are no safety record on file doesn't mean that the dealer should not look into the hazard. What if this problem occurred while my wife was on her way to work, and all this freon and smoke were released inside her vehicle and caused her to have an accident" my wife and I have purchased 4 vehicles from Acura brand new off the showroom floor. It appears to me that every time the warranty run out our cars, we begin to have mechanical issues which lead me to believe one or two things; either the mechanics are taking short cuts in performing the maintenance or the car workmanship is not what Acura say it is. The way that I feel about my TL and my wife's MDX that we will never buy another Acura vehicle.

- El Paso, TX, USA

The contact owns a 2007 Acura MDX. The contact stated that when adjusting the power seat on the driver side, the air bag warning light would illuminate on the instrument panel. The dealer diagnosed that the vehicle would need a wiring harness replacement. The manufacturer denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 90,000. Updated 11/04/11

- Littleton, CO, USA

Open tailgate creates electrical drain that kills the battery in a few hours with no lights turned on or any other obvious signs of battery drainage indication. The issue seems to apply only to vehicles equipped with power tailgate. Multiple complaints found on the internet reported by other vehicle owners. This is a major safety issue since people may not be able to start engine on their vehicle just after having tailgate open for a relatively short time. Acura customer relations department was contacted over the phone but refused to admit the fact of electrical design or a component issue and suggested me to have the vehicle diagnostic done at my own expense in the nearest dealership.

- Monroe, WA, USA

While was driving the car, it shut down completely -.no lights, no motor, ..completely dead in the middle of the freeway. I was simply driving and had not touched any buttons or dials. I was (luckily) able to drift to the breakdown lane. Approximately 45 minutes later, the inside lights turned on and I was able to continue driving. This morning, when I took the car into the dealer for service, I was told that another customer had the same problem, recurring every three weeks or so. At other times, when the car was stationary, the car would also freeze on me, and again, after waiting approx. 45 minutes, it started up. This was, for me, the first time it happened while I was driving. Mileage entered above is approximate.

- East Quogue, NY, USA

Engine shut off while driving approx. 35 mph, resulting in total loss of power steering and brakes and electrical systems.. pulled over and brought car to a stop. Was in the process of getting out to check engine when interior lights came on, restarted engine and commenced to drive approx. A mile when it all repeated. Got car home and called for tow truck to take car to Acura dealership where I had purchased 1 month previously.

- Lakewood, WA, USA

The contact owns a 2007 Acura MDX. The contact went on a trip and returned to find that the gps, exterior lighting, radio, and other electrical components failed. Only the interior lighting was functioning properly. The contact called roadside assistance and they discovered that the battery was drained. The VIN was unknown. The failure and current mileages were 13,000.

- Freemont, CA, USA