This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recently I had to change my wife's car tire due to a flat. I used the factory Acura scissor jack to do it. While I had stepped away from the jack stand to get the spare tire, the jack collapsed and essentially the metal structure of the jack had folded a bit. The car slammed to the ground with my wife and 1 year old inside the car (it was raining out). I contacted Acura support about having them simply replace the unusable jack stand with a new one. They politely told me to pound sand. I have some pics of the bent jack that I can share. I had contacted the us consumer product safety commission and they recommended I file a complaint with the NHTSA. Updated 01/09/13
- Newmarket, NH, USA
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- Newmarket, NH, USA