This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The seat warmer was on, and became O hot that it burned a hole through the padding and the leather, about 2 1/2 inches by 1 inch. Fuse is removed, but now have no seat warmer on the driver side, and I am intimidated to have a passenger use the seat warmer on the passenger side. Photo attached.
Purchased this vehicle used. Recently noticed backrest portion of driver seat overheats when seat heater turned on high setting and smells like burnt popcorn. The heater has caused a hot enough temperature to burn through the leather seat creating an approximately 2mm size burn in the driver's backrest. I also noticed brown discoloration in the driver's seat base and what appears to be a similar problematic area on the front passenger seat base with a hardened leather area about the size of a 3X3 post-it note.
Backrest portion of driver seat heats to an extremely high & unbearable to touch(even with multiple layers on in winter) temperature when seat heater turned on high setting. The heater has caused a hot enough temperature to burn through the seat. There is a gumstick size burn in the portion of the seat where it gets the hottest(coincides anatomically with driver's middle to upper right sight of back). The heater burned through the external leather covering which is now black from the burn. Also the leather is hardened around that area from the high temperature and feels like burned, hard plastic.
- Franklin, TN, USA
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- Lexington, KY, USA