This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice and made an appointment to have my vehicle repaired. Upon taking it to the dealership and them fixing it I drove home my car immediately began running hot. I called the dealership back and he told me to bring it back in. I was issued a loaner vehicle. I received a call stating that my radiator had somehow come loose and that my engine was blown. I was so upset so I called back and told him my mechanic was coming with me now all of a sudden the engine is not blown but instead warped and can be machined. I feel they damaged my vehicle by doing the recall and they don't want to take accountability for it. Please help me.
The contact owns a 2003 Acura MDX. The contact received a recall notification for NHTSA campaign number: 15V045000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign number: 15V045000: (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign numbers: 15V320000 (air bags) and 15V045000 (air bags) and stated that the part was not available for several months. The dealer stated that the vehicle was unsafe to drive and needed to remain at the dealer until the part arrives in August. The manufacturer was notified. The contact was not able to drive the vehicle for months until the part became available. The contact had not experienced a failure.
In October of 2014 SRS light came on in my 2003 Acura md. Acura reported faulty SRS unit and replaced unit at owners expense. At same service appointment, Acura replaced air bag inflator under recall (sb 14-029) under warranty. Subsequently, another airbag recall (sb-14-023) was completed 12/9/14. SRS unit now placed on recall list by NHTSA. Owner applied to american Honda for reimbursement of costs to replace defective SRS unit (10/14) but was denied because "there was no deployment of air bag prior to the replacement" (10/14). I'm confused. This particular year/model SRS unit is being recalled/replaced due to the potential for life threatening deployment problems. In addition there were several other recalls associated with this model's airbag system clearly indicating that there were/are problems with the 2003 Acura MDX. Fortunately, my SRS unit in question was replaced (for noted defects) prior to a disastrous deployment. As such, why am I not being reimbursed for the prior replacement of my unit that has now been placed on the recall list?
- Valley, AZ, USA
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The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 15V045000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V700000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign number: 14V351000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact stated while driving approximately 20 mph, the front passenger side air bag warning light illuminated intermittently. In addition, the navigation system failed to function properly. The failure recurred the same day that the vehicle was repaired according to NHTSA campaign number: 14V349000 (air bags). The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 126,000.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign number: 14V349000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact received a recall notice for NHTSA campaign number: 15V045000 (air bags); however, the part needed was unavailable to perform the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2003 Acura MDX. The contact stated that while driving at approximately 10 mph, the brake pedal was applied and traveled to the floor board as the seat belt pretensioners deployed inadvertently and fractured. Additionally, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that both drivers side and front passenger side seat belt pretensioners needed to be replaced. The contact did not disclose if the vehicle was repaired or not. The manufacturer was made aware of the failure. The failure mileage was 165,000.
My daughters MDX was driven by her son and he had to make a sudden stop under rainy conditions. There was no crash, and the slightest contact with the stopped car in front. There is no damage to either car, the touch was so slight there was not even a scratch nor a bent license plate. To our shock the steering wheel airbag had deployed and safety belts locked up. There is no way that airbag should of deployed. There is a recall for the airbag system. The dealer did part of several parts of the recall, but refused to replace the steering wheel airbag and repair the frozen front seat belts.
My son was driving in town normal speed it was raining, he had to make a quick stop to avoid a car in front of him that made a quick stop also. The bumpers barely touched, left no marks at all, not even to the front license plate. The airbag deployed and black and blued his arm. We received a recall notice for this 2003 MDX. Took it in to libertyville Acura and they fixed one part of the recall but refused to fix the deployed airbag and seatbelts. That's not right! the steering wheel airbag should not have deployed without a crash! what gives. A recall without repairs is nothing but lip service. How many of us are out there" how many others are or, were denied also" the car is still at the dealer. They have not fixed the problem.
Front driver and passenger airbags suddenly deployed at 15 mphr for no obvious reason - heat from the deployed airbags caused skin burns on drivers forearm.
The airbag light on my 2003 Acura MDX came on 9/1/04. Acura bedford hills looked at the car on 9/2/04 and said there was a problem with the passenger airbag sensor, it was "safe to drive", and they'd order a new part. On 9/4/04, the car became fully engulfed in flames within 5 minutes of when we started the vehicle. The fire began under the passenger seat (I was sitting on it). The car was totaled, and my insurance company has hired a fire investigator. Acura has done nothing to date.
I purchased a 2003 Acura MDX in December, 2002 from gillman Acura, houston Texas. On the date of my complaint, the vehicle had just over 11,400 miles. On Sept. 05, 2003, I hit a rock on the highway which punctured my left front tire and dented my wheel. Additiionally, the front seat belts locked up and are now not functioning. Additionally, the airbag light on my dash board is blinking. I took the vehicle into gillman Acura on 09/08, knowing I would pay for the wheel and tire. They (gillman Acura and Acura corporate, torrence, ca) informed me that the seat belts must be replaced at my cost (>$1,00O). They also claim the seatbelts functioned properly via the 'tensiones' locking up the seat belts. Additionally, they claim the blinking light for the passenger air bag may need to be computer controlled which also would be at my cost. This is totally contrary to gillman and Acura' written and implied warranties I received when I purchased the vehicle. They twist the warranty and an authorized representative from Acura has not even inspected my vehicle. I was told by Acura that they would look at it but the conclusion is final. They are not paying to get me seat belts into proper working order. Thus, I have a 2003 vehicle which is unsafe to drive and neglected by the manufacturer to take responsibility for thier warranty. Other dealers I have spoken with concur that gillman Acura is responsible for the repair. They have all informed me that seat belts are designed to lock and subsequently retract. It is a safety hazard to have any seat belt which locks up and does not release. I am requesting NHTSA asssist me in resolving this issue. I have had nothing but trouble from Acura since my purchase and they have blatantly lied to me on several occasions. Additonally, the tensioners
Acura refuses to honor thier warranty on the seat belts of my 2003 MDX. Specifically, gillman Acura, houston, tx. Vehicle has 11,500 miles, seat belts are inoperable (locked up'), and they say they to not replace seat belts. This is contrary to all literature in their printed and implied warranties I received.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA