8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Acura ILX fuel system problems

fuel system problem

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2019 Acura ILX Owner Comments

problem #3

Oct 142024

ILX

  • miles

A D V E R T I S E M E N T S

To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX]. While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

- Jacksonville, Fl, FL, USA

problem #2

Feb 072024

ILX

  • miles
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don-??t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete

- New York City, NY, USA

problem #1

May 082021

ILX

  • 9,600 miles
I noticed within the first couple of weeks a difference in driving vehicle.. when I first purchased the vehicle I was given a NHTSA printout for any passed reports if therebwas any and there was nothing disclosed in the report. After experiencing issues with the vehicle. I ran another recall report and was able to see the 38 plus recalls that have been discovered since. I have scheduled a service appointment at the dealership tomorrow. I noticed very soon after purchasing vehicle and as of the last couple days.. I did take it to a couple of mechanic shops covered the car max warranty.

- Pomona, CA, USA

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