This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drive Shaft Recall, and Truck is jammed due to Son sitting on it with his 3 friends smoking pot. The trunk has been jammed since 2017. I have reported it to Carmax in Garland.
Same as the other incidents submitted below - my car accelerates when I apply the brakes. I have to take my foot off of the brakes and reapply before the car reacts and stops. This fault occurs when I'm slowing down and almost at a stop, so this has happened when I have been in close proximity of other cars in front of me, people in crosswalks, approaching my neighborhood gate, slowing down to make a turn, slowing down when approaching stop signs - I had no choice but to run the stop sign. This has happened 8-9 times. First time it happened, I thought it might have been my mistake. After the 3rd or 4th time, I was sure it was not. I brought my car back to the Acura dealership that purchased the car from. I have taken the car there 3 times and all 3 times, after running inspections, I'm told they are 'unable to verify customer's concerns' because they 'cannot duplicate the concern'. they gave me my car back to drive. I feel extremely unsafe in my Acura.
The vehicle accelerated by itself as I parked in a parking space. I steped on the brake but the vehicle just surged forward. Never happened before, but just that day morning as I parked in front of my working place, some malfunctions either in computer or overall vehicle system occurred that day.
The car displayed multiple errors on its multi-information display. The errors include brake system problem, ABS problem, road departure mitigation system problem, and adaptive cruise control problem. Those error messages went away on my way to elk grove Acura but I was able to record them on my phone. There was still an error message in the acuralink system for the electric power steering that I showed the service advisor. He deleted the message without telling me and said those errors are caused by a low battery. He went to test the battery and it tested fine so I was told that there was nothing to fix. He sent me home after refuse my request to document the errors with Acura. He made it like I never brought the car in and those problems never existed.
1st incident - on Oct 17th 2017, on my way back from gym and this is a street drive. I was approaching a stop sign which is on a sort of a hill. I pressed the brakes and the car accelerated insteat and I could not stop at the stop sign. I did press it again harder and the car stopped but I had already crossed the stop sign by then. I was confused and scared but assumed that it was my fault and continued home driving carefully. 2nd incident - on the same day on my way to work, the exact same thing happened and again I pressed very hard on the brakes the second time and that helped. By this time I was sure something is wrong with the car. 3rd incident - same day on my way back from work, this time I was being very careful and riving very slow in the right most lane, the exact same thing happened. I did not drive the car after that and the car is with the cerritos Acura service center. Not sure if I can drive that car anymore
- Long Beach, CA, USA
Search CarComplaints.com for these popular complaint phrases...
When applying the rear brakes they constantly squeal very loudly. The dealership keeps looking into this and says Acura doesn't have a solution for the problem because they have not received enough complaints about it yet. So I am supposed to drive a vehicle with squealy brakes?
The contact owns a 2016 Acura Ilx. While the contact's daughter was driving 2 mph the vehicle jerked forward independently while approaching a stop. Additionally, the vehicle failed to slow down even after the driver removed her foot from the accelerator pedal and depressed the brake pedal. The vehicle was taken to a dealer twice, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue and stated that the contact should bring the vehicle back to the dealer. The approximate failure mileage was 6,000. Updated 07/21/17 updated 11/27/2017
2016 Acura Ilx 1. breaks squeal when coming to a stop. Dealership stated they replaced the rotors with a more industrial rotor. Although there is no recall, the dealership stated its becoming a common complaint for the Ilx. Seemed to be well for a while but problem has resurfaced. 2. back windows misaligned. Took to dealership and parts needed to be ordered to fix the issue. 3. takata inflators. Takata should take responsibility and pay for a comparable rental vehicle. Safety should be a top priority considering they manufactured a defective product and apparently did not do enough testing before release. I don't blame Honda, I blame takata for only doing the bare minimum and backing the car dealerships into a corner. Next time I purchase a vehicle, I will be checking the air bag manufacturer before I buy! car dealership has been amazing and has wonderful service!
I have taken my car already for service for the squeaky brakes and it keeps coming back. There is no reason why a 2016 year old vehicle should be having squeaky brakes.
Brakes squeak when stopping "loud noise" dealer told me that is normal home-link is short in range - dealer told me that is normal backup sensors - no on and off switch and makes beep when putting into reverse. - dealer told me that was normal. Backup camera - blurry and is worst at night very unsafe - dealer told me that was normal that he tested 4 2016 Ilx and that all the same.
A D V E R T I S E M E N T S
- Coppell, TX, USA