Acura says they guarantee all parts of the safety belt for the use of a lifetime of the car. Car has 120000 miles on it. I have intermittent buckling issues and SRS airbag switch is bad inside a sealed safety belt. Could easily be remedied if it wasn't a sealed unit. They say they won't fix it because it's a Canadian car even though it's spent 100% of its owned life in the United States. They want an excessive amount of money, over $400 to fix it. I feel my safety is being held hostage by this excessive amount and I can't even do it myself because my electric seats won't work if I try, only factory software can reset them so they work. I know this is a known problem but I don't understand why I'm being discriminated against because I have a Canadian made car. I know they have to pass all the same production regulations for safety to enter the United States whether they're made in Canada or here. What I'm really hoping for is that the government would try to put a stop to this corporate greed of engineering products poorly and not following through with a fix and trying to profit off of people that don't have that much money. I would be willing to pay for this fix if they would provide it at a fair price. The safety belt probably cost them no more than $20 but by the time everyone makes their profit and it comes to me and then add the labor together we're over $400 to have my safety back when they say that they guarantee their safety belts for life in the United States. It is in my owner's manual, and you can find this information online. I was hoping that they would be issued a major fine to make it so they don't treat other customers this way as well. I know there are probably reasons to seal a safety belt so that it is not tampered with but they used to make specialty tools so we could be accessed easily for cleaning and changing of these inexpensive switches.

- Spokane, WA, USA

The contact owns a 2003 Acura Cl. The contact stated that the vehicle intermittently shut off without warning. The contact had to add starter fluid to the vehicle in order to get it to drive. The dealer was not contacted. The manufacturer was notified. The vehicle was not included in NHTSA campaign number: 02V120000 (electrical system). The vehicle was not repaired. The failure mileage was 278,000.

- Catasauqua, PA, USA

Car was parked outside during summer heatwave. Interior was hot. Vehicle started with hesitation, ran for a moment, and then stalled and failed to start in the middle of a busy intersection. Crank, no start, was the final symptom. Occupants were nearly hit by a medium duty truck who had trouble stopping. After the car was hauled to a shady location, the interior cooled and it again started. Since that sentinel event, the car stalled or failed to start 3-4 times-- each time after being parked in the sun. Traced problem to a failed solder joint in the pgm-fi main relay under the dash. It controls power to fuel and ECU. The circuit board was not designed to tolerate the expansion and contraction associated with temp changes in the interior. A quick internet search reveals that many people are suffering from large repair bills for diagnostics and inappropriate repairs because this is an intermittent problem. Relay needs recalled! affects nearly every Honda / Acura since approx. 1998.

- Lexington, KY, USA