TSB List for the 2019 Subaru Ascent

Technical Service Bulletins (TSBs) for the 2019 Ascent are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING:ELECTRIC POWER ASSIST SYSTEM
  • SUSPENSION
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, AIR:DISC:PADS
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
  • ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
  • POWER TRAIN:DRIVELINE:DRIVESHAFT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
  • EXTERIOR LIGHTING:TAIL LIGHTS
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • AIR BAGS
  • SEAT BELTS
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS
  • STRUCTURE:BODY
  • STRUCTURE:BODY:BUMPERS
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • LATCHES/LOCKS/LINKAGES
  • LATCHES/LOCKS/LINKAGES:DOORS:LOCK
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • WHEELS
  • SEATS
  • ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
  • FORWARD COLLISION AVOIDANCE
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    SUSPENSION

    • TSB #05-90-24R

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252453

      This bulletin announces changes in design to the front strut assemblies which will address cases of rumbling and/or rattling coming from the undercarriage while going over bumps. Read More »

    • TSB #05-90-24

      Date Announced:
      FEB 05, 2024
      NHTSA ID:
      #10251096

      This bulletin addresses rumbling and or rattling coming from the undercarriage while traveling over bumps. Subaru has made a design change to the front strut assemblies to address this issue. Read More »

    • TSB #05-62-18R

      Date Announced:
      MAY 22, 2023
      NHTSA ID:
      #10237291

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    • TSB #5-88-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225740

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #05-88-21

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216969

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #05-72-19R

      Date Announced:
      DEC 06, 2021
      NHTSA ID:
      #10205912

      This bulletin addresses isolated concerns of a squeaking / creaking -type sound from the rear suspension. Read More »

    • TSB #05-71-19R

      Date Announced:
      NOV 05, 2021
      NHTSA ID:
      #10203889

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and / or uneven road surfaces. Read More »

    • TSB #05-71-19R

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10171078

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »

    • TSB #05-72-19

      Date Announced:
      DEC 10, 2019
      NHTSA ID:
      #10169873

      "This bulletin addresses isolated concerns of a squeaking / creaking -type sound from the rear suspension. The condition is caused by a burr on the end of the coil spring winding produced with an end gap which was out of specification. Read More »

    • TSB #05-71-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166952

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking of klunk type sound when going over slight bumps and/ or uneven road surfaces. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #06-78-20R

      Date Announced:
      SEP 02, 2021
      NHTSA ID:
      #10201789

      This Bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard and felt during braking. Read More »

    • TSB #06-78-20R

      Date Announced:
      AUG 18, 2021
      NHTSA ID:
      #10201039

      This bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard/felt during braking. Read More »

    SERVICE BRAKES, AIR:DISC:PADS

    • TSB #06-78-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179409

      This bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when stopping. Read More »

    ENGINE (PWS)

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #11-190-19R

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160487

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #09-117-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10253953

      This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power Relay Sense Circuit Low) detected by the Engine Control Module (ECM). Read More »

    • TSB #09-106-23R

      Date Announced:
      NOV 27, 2023
      NHTSA ID:
      #10246138

      This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF. Read More »

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #16-136-22R

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10243402

      This service bulletin provides a repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243391

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #09-106-23R

      Date Announced:
      AUG 24, 2023
      NHTSA ID:
      #10241843

      This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by crackingin the EPF. Read More »

    • TSB #09-107-23

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240114

      This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »

    • TSB #09-106-23

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240108

      This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF. Read More »

    • TSB #02-190-22R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238469

      This Service Information Bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #11-204-23

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235307

      This Service Information Bulletin announces a design change made to the Positive Crankcase Ventilation (PCV) hose assembly. Read More »

    • TSB #09-98-22

      Date Announced:
      FEB 20, 2023
      NHTSA ID:
      #10232225

      This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #16-136-22R

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10231293

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 27, 2022
      NHTSA ID:
      #10222367

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #09-74-21R

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219496

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-88-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215432

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #16-136-22R

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210827

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #02-190-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209937

      This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »

    • TSB #02-188-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202810

      This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #07-198-21

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201057

      This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »

    • TSB #09-74-21R

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198768

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #TechTips

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198756

      Subaru Service and technical support line newletter QMR of the Month. Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #02-187-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198741

      This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »

    • TSB #09-74-21R

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194830

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #02-186-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194847

      This bulletin outlines changes in the service procedure for scavenge pump assembly installation. Read More »

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #WUW-08R

      Date Announced:
      FEB 04, 2020
      NHTSA ID:
      #10171867

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #11-195-20

      Date Announced:
      JAN 30, 2020
      NHTSA ID:
      #10171099

      This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (PCV) system incorporating improved sealing to prevent potential oil seepage. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 10, 2019
      NHTSA ID:
      #10169872

      WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program. Read More »

    • TSB #02-184-19

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10169828

      This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened. Read More »

    • TSB #11-192-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166949

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »

    • TSB #02-183-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165544

      This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #0214013

      Date Announced:
      APR 25, 2013
      NHTSA ID:
      #10233119

      Oil Filler Cap Gasket Coming Unseated Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #11-183-18R

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10146481

      This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: TURBOCHARGER / SUPERCHARGER BOOST CONTROL ?A? CIRCUIT OPEN and DTC P2196: A/F O2 SENSOR SIGNAL BIASED / ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

    • TSB #Announcements-2

      Date Announced:
      MAR 07, 2014
      NHTSA ID:
      #10232894

      Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG

    • TSB #02-189-22

      Date Announced:
      JAN 02, 2022
      NHTSA ID:
      #10207172

      This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

    • TSB #09-107-23

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240114

      This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #WRK-21/22R

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225731

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #11-204-23

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235307

      This Service Information Bulletin announces a design change made to the Positive Crankcase Ventilation (PCV) hose assembly. Read More »

    • TSB #WUW-08R

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169831

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 04, 2019
      NHTSA ID:
      #10169830

      New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall. The Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #11-190-19

      Date Announced:
      FEB 12, 2019
      NHTSA ID:
      #10155214

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. The new files contain logic which will revise: ? the ECM detection of DTC U0122 ? the EGR flow rate to address a limited number of customer concerns ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #09-106-23

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240108

      This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #WRG-21R

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10213184

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #WRG-21R

      Date Announced:
      DEC 09, 2021
      NHTSA ID:
      #10205906

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #WRG-21

      Date Announced:
      NOV 10, 2021
      NHTSA ID:
      #10203897

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #WRG-21R

      Date Announced:
      OCT 19, 2021
      NHTSA ID:
      #10202835

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 18, 2021
      NHTSA ID:
      #10202829

      WRG-21 Fuel Pump Impeller Failure Safety Recall a?? Owner Notification. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202808

      WRG-21 Fuel Pump Parts Scrapping. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #WRG-21R

      Date Announced:
      SEP 23, 2021
      NHTSA ID:
      #10201799

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #WRD-20R

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201058

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201029

      Subaru of America, Inc. (Subaru) is initiating a new safety recall in which the fuel pump may become inoperative. Read More »

    • TSB #WRG-21

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10201055

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #WRD-20(Fuel Pump

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177824

      To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure. Read More »

    • TSB #WRD-20R

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177823

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175966

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174539

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 26, 2020
      NHTSA ID:
      #10174542

      Parts Managers/Service Managers; Sales orders were placed and are currently being shipped directly to the retailers for all known SSLP and COP vehicles which fall under WRD-20. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174534

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #WRD-20R

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182189

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177823

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #Subarunet Announ

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201029

      Subaru of America, Inc. (Subaru) is initiating a new safety recall in which the fuel pump may become inoperative. Read More »

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #WRG-21R

      Date Announced:
      DEC 09, 2021
      NHTSA ID:
      #10205906

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    POWER TRAIN

    • TSB #09-117-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10253953

      This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power Relay Sense Circuit Low) detected by the Engine Control Module (ECM). Read More »

    • TSB #16-144-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246084

      This bulletin announces the availability new service procedure developed for the diagnosis of the following DTCs detected by the Transmission Control Module (TCM): Read More »

    • TSB #16-140-23

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243392

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243391

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-141-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240116

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM). Read More »

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-141-23

      Date Announced:
      MAY 16, 2023
      NHTSA ID:
      #10237278

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM). Read More »

    • TSB #16-132-20R

      Date Announced:
      APR 27, 2023
      NHTSA ID:
      #10235289

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #16-128-20R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233895

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #WRK-21/22R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233882

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-131-20R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232240

      This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10231299

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #WRK-21/22R

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10231303

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-139-22R

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231295

      CVT Assembly (WRK-21) Warranty Extension. Read More »

    • TSB #WRK-21/22

      Date Announced:
      DEC 29, 2022
      NHTSA ID:
      #10228791

      "Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which ... Read More »

    • TSB #16-132-20R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226904

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 16, 2022
      NHTSA ID:
      #10226855

      This communication announces a new procedure for retailers to follow in the event their WRK-21 videoscope requires service or replacement. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225731

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      OCT 24, 2022
      NHTSA ID:
      #10225772

      UPDATE: Subaru Safety & Emissions Recall: WRK-21 a?? CVT Chain Guide Breakage. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222371

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      SEP 20, 2022
      NHTSA ID:
      #10222349

      An announcment regarding final phase of customer mailing for recall WRK 21. Read More »

    • TSB #16-136-22R

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222342

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219473

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      AUG 05, 2022
      NHTSA ID:
      #10219472

      Subaru of America, Inc. (Subaru) is initiating this safety and emissions Recall for certain 2019-2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10216996

      Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »

    • TSB #WRK-21R

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10216971

      Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #16-139-22

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10216977

      The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »

    • TSB #WUV-07R

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216970

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215410

      WRK-21 rental pre-authorization. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUN 20, 2022
      NHTSA ID:
      #10215409

      UPDATE Subaru Safety & Emissions Recall: WRK-21 a?? CVT Chain Guide Breakage. Read More »

    • TSB #16-136-22R

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210827

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-136-22R

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209914

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208661

      WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 08, 2022
      NHTSA ID:
      #10208688

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 07, 2022
      NHTSA ID:
      #10208516

      Subaru Safety & Emissions Recall: WRK-21 a?? CVT Chain Guide Breakage Read More »

    • TSB #16-136-22R

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207216

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      DEC 10, 2021
      NHTSA ID:
      #10205920

      Subaru of America, Inc. (Subaru) is initiating a new safety and emissions recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-103-16R

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202815

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199954

      Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions. Read More »

    • TSB #16-131-20R

      Date Announced:
      JUN 23, 2021
      NHTSA ID:
      #10198765

      This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-103-16R

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10185062

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #03-85-20R

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183702

      This bulletin announces the availability of new propeller shaft assemblies. Read More »

    • TSB #WUV07

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183698

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #16-128-20

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174509

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »

    • TSB #WUV-07

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169856

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #WUI-94

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10162818

      Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly. Read More »

    • TSB #16-122-19

      Date Announced:
      JUN 19, 2019
      NHTSA ID:
      #10163009

      This Service Information bulletin provides an updated procedure to follow when diagnosing / repairing a DTC P0842: ?TRANSMISSION FLUID PRESSURE SENSOR/SWITCH ?A? CIRCUIT LOW?. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #16-140-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235310

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #16-132-20R

      Date Announced:
      JAN 10, 2022
      NHTSA ID:
      #10207174

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #16-140-23

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243392

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    • TSB #16-141-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240116

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM). Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-140-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235310

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #WUI-94

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10162818

      Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly. Read More »

    ELECTRICAL SYSTEM

    • TSB #09-117-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10253953

      This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power Relay Sense Circuit Low) detected by the Engine Control Module (ECM). Read More »

    • TSB #7-219-23R

      Date Announced:
      MAR 28, 2024
      NHTSA ID:
      #10252536

      To satisfy current supply demands, a new Subaru alternative replacement battery is now available. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-207-22R

      Date Announced:
      NOV 27, 2023
      NHTSA ID:
      #10246143

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #18-232-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246109

      This Service Information Bulletin announces the revised break-in procedure for the A/C compressor. Read More »

    • TSB #12-251-23

      Date Announced:
      NOV 09, 2023
      NHTSA ID:
      #10246093

      This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »

    • TSB #16-144-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246084

      This bulletin announces the availability new service procedure developed for the diagnosis of the following DTCs detected by the Transmission Control Module (TCM): Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #12-252-23R

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244909

      This bulletin announces the availability of new seat ventilation blower units. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #07-219-23R

      Date Announced:
      OCT 06, 2023
      NHTSA ID:
      #10244894

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-314-23

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244884

      This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #16-140-23

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243392

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #07-219-23R

      Date Announced:
      AUG 10, 2023
      NHTSA ID:
      #10241813

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #07-207-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240125

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #09-107-23

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240114

      This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #16-141-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240116

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM). Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #07-219-23R

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237282

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #16-140-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235310

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #07-219-23R

      Date Announced:
      MAR 27, 2023
      NHTSA ID:
      #10233911

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #16-128-20R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233895

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #16-131-20R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232240

      This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »

    • TSB #09-98-22

      Date Announced:
      FEB 20, 2023
      NHTSA ID:
      #10232225

      This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #WRL-22R

      Date Announced:
      FEB 20, 2023
      NHTSA ID:
      #10232227

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. Read More »

    • TSB #07-219-23

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232218

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-207-22R

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232213

      Subaru Battery Drain Product Liability Litigation. Read More »

    • TSB #WRL-22R

      Date Announced:
      JAN 30, 2023
      NHTSA ID:
      #10231298

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231314

      WRL-22 PTC Heater Ground Bolt left side sill cover removal. Read More »

    • TSB #10-92-19R

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231289

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models listed. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231280

      UPDATE Safety Recall: WRL-22 PTC Heater Ground Bolt (Owner notification) Read More »

    • TSB #07-207-22R

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231286

      Subaru Battery Drain Product Liability Litigation. Read More »

    • TSB #WRL-22

      Date Announced:
      DEC 15, 2022
      NHTSA ID:
      #10228783

      "Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (PTC Heater)" Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228784

      Service, Parts, and Claim Instructions For detailed service, parts, and claim instructions, please refer to the WRL-22 Product Campaign Bulletin which is now available on STIS. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228778

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (WRL-22) Read More »

    • TSB #07-184-20R

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10226897

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #07-207-22R

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226839

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10226841

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #07-199-21R

      Date Announced:
      NOV 02, 2022
      NHTSA ID:
      #10226833

      This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #07-207-22R

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225753

      Subaru Battery Drain Product Liability Litigation. Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10225766

      This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #07-199-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225733

      This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #07-178-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225744

      This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222364

      Battery Class Action Settlement Resources. (2) Read More »

    • TSB #07-207-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222340

      This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »

    • TSB #18-225-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222338

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222341

      Battery Drain Class Action Settlement- Warranty Extension Training. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      AUG 30, 2022
      NHTSA ID:
      #10219500

      Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles. Read More »

    • TSB #07-207-22R

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219486

      This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »

    • TSB #07-199-21R

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219499

      This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #15-302-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219491

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219477

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10219474

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      AUG 02, 2022
      NHTSA ID:
      #10219465

      The purpose of this communication is to assist retailers with questions or concerns regarding the OTC 16-3880X videoscopes, including repairs and replacement procedures. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      AUG 02, 2022
      NHTSA ID:
      #10219466

      REQUIRED Information for WRK-21 Service Claims. Read More »

    • TSB #12-240-22

      Date Announced:
      AUG 02, 2022
      NHTSA ID:
      #10219471

      This bulletin announces the repair procedures for the left and right-side horns to address DTC B1610 (Front Sub Sensor RH Failure) detected when the horns are operated shortly after engine start up. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10216996

      Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #WUV-07R

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216970

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #09-88-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215432

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #18-225-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215420

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215427

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213199

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10213187

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #18-218-22

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10213174

      This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »

    • TSB #02-190-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209937

      This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »

    • TSB #15-192-22R

      Date Announced:
      MAR 18, 2022
      NHTSA ID:
      #10209915

      This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209913

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #01-175-16

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208689

      This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »

    • TSB #15-255-19R

      Date Announced:
      FEB 22, 2022
      NHTSA ID:
      #10208662

      Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 21, 2022
      NHTSA ID:
      #10208691

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Remote Engine St

      Date Announced:
      FEB 01, 2022
      NHTSA ID:
      #10208510

      Remote engine start system troubleshooting guide. Read More »

    • TSB #15-240-19R

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10207185

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-234-18R

      Date Announced:
      JAN 03, 2022
      NHTSA ID:
      #10207169

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-251-19R

      Date Announced:
      DEC 29, 2021
      NHTSA ID:
      #10205930

      This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-240-19R

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10205924

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-255-19R

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10205915

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 06, 2021
      NHTSA ID:
      #10205913

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 28, 2021
      NHTSA ID:
      #10202841

      This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #16-103-16R

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202815

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #WUW-08R

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202813

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #15-287-21

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202811

      This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      OCT 01, 2021
      NHTSA ID:
      #10202806

      Effective today (October 1, 2021), the recommended replacement battery for the 19-21 MY Ascent models is changing from the SOA821B200 Flooded Battery to the SOA821B600 Enhanced Flooded Battery (EFB). Read More »

    • TSB #15-195-16R

      Date Announced:
      SEP 22, 2021
      NHTSA ID:
      #10201806

      This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201802

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201804

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #07-199-21R

      Date Announced:
      SEP 08, 2021
      NHTSA ID:
      #10201793

      This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a. standby current). Read More »

    • TSB #07-199-21R

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10201052

      This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (standby current). Read More »

    • TSB #07-198-21

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201057

      This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »

    • TSB #07-199-21

      Date Announced:
      JUL 30, 2021
      NHTSA ID:
      #10199935

      This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199966

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #TechTips

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198756

      Subaru Service and technical support line newletter QMR of the Month. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198774

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-195-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198744

      This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #15-282-21R

      Date Announced:
      APR 21, 2021
      NHTSA ID:
      #10191591

      This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189674

      In January 2021, the replacement battery application for all Ascent and 2017- 2021 Impreza models were changed from part number SOA821B200 to part number SOA821B600. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188191

      SOA821B600 Battery Supersession Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188155

      Subaru of America, Inc. (Subaru) is initiating a service program recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #15-242-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186377

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-266-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186379

      This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-219-18R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186391

      This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #WUV07

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183698

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180738

      Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179423

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #07-155-19R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179415

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-238-19R

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177828

      IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-242-19R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177821

      This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-264-20R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177822

      The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #07-177-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176029

      This bulletin announces availability of a new 120V inverter assembly. The new inverter has been developed in response to a limited number of reports describing the overcurrent protection feature triggering at less than the 100W ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-219-18R

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174512

      This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »

    • TSB #16-128-20

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174509

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173121

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171932

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171924

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-234-18R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169848

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #WUU-06

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10169869

      "In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-255-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168610

      "On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #11-192-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166949

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-247-19

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10166885

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #10-95-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165547

      This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. Read More »

    • TSB #15-251-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165548

      This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #10-94-19

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164278

      This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #10-92-19R

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164187

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. Read More »

    • TSB #10-92-19

      Date Announced:
      JUL 15, 2019
      NHTSA ID:
      #10163529

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #15-243-19

      Date Announced:
      JUL 08, 2019
      NHTSA ID:
      #10163519

      This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #12-265-19

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10163003

      This bulletin announces a design change made to the sunglasses holder portion of the EyeSight camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly when trying to open and / or close it. Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10154205

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #11-183-18R

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153621

      This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: Read More »

    • TSB #07-143-18R

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153208

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150928

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150953

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 31, 2018
      NHTSA ID:
      #10143884

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10142837

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #07-219-23R

      Date Announced:
      AUG 10, 2023
      NHTSA ID:
      #10241813

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #07-207-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240125

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222364

      Battery Class Action Settlement Resources. (2) Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #15-314-23

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244884

      This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #16-139-22

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10216977

      The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180739

      Update your STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #GEN 3-1

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160507

      Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT

    • TSB #16-141-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240116

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM). Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #12-258-19

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10155212

      This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    AIR BAGS

    • TSB #17-18-23

      Date Announced:
      MAY 08, 2023
      NHTSA ID:
      #10237254

      This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-161-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166916

      This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. Read More »

    • TSB #07-149-19

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10160206

      This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    SEAT BELTS

    • TSB #12-203-16R

      Date Announced:
      MAY 18, 2022
      NHTSA ID:
      #10213193

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      AUG 04, 2021
      NHTSA ID:
      #10201027

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-292-20

      Date Announced:
      MAY 19, 2020
      NHTSA ID:
      #10176024

      This service infromation bulletin provides an important precaution to follow whenever installing the front seat belt assembly retaining bolts located at the base of the "B" pillar. Read More »

    STRUCTURE

    • TSB #12-245-23

      Date Announced:
      AUG 21, 2023
      NHTSA ID:
      #10241841

      This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passengera??s knee or when the gear selector is moved. Read More »

    • TSB #12-281-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235282

      This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface vibrating while driving. Read More »

    • TSB #12-319-21

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191666

      This bulletin announces design changes made to the front and rear door glass run channels. Read More »

    • TSB #12-300-20R

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10191582

      This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #12-316-21

      Date Announced:
      APR 05, 2021
      NHTSA ID:
      #10191581

      This bulletin announces changes made to the rear door weatherstrip to optimize sealing performance. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-143-18R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179413

      IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering information. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #12-281-20

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171927

      This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface vibrating while driving. Read More »

    • TSB #02-183-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165544

      This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #12-255-18R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154408

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-255-18

      Date Announced:
      DEC 13, 2018
      NHTSA ID:
      #10153617

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-254-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153213

      This bulletin provides helpful tips to follow when addressing a customer concern of the ?A? pillar trim coming loose. Read More »

    • TSB #WTU-80

      Date Announced:
      AUG 08, 2018
      NHTSA ID:
      #10145081

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles, due to the possibility of some missing body structure welds. A total of 293 U.S. vehicles are affected by this recall. Read More »

    • TSB #13-101-18

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10143881

      Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    STRUCTURE:BODY

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #15-241-19

      Date Announced:
      APR 29, 2019
      NHTSA ID:
      #10160217

      This Service Information bulletin provides recommendations for removing stains from the rear bumper cover on the 2019MY Ascent when using a mild automotive detergent does not provide the desired results. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-255-18R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154408

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-255-18

      Date Announced:
      DEC 13, 2018
      NHTSA ID:
      #10153617

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173121

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #12-251-23

      Date Announced:
      NOV 09, 2023
      NHTSA ID:
      #10246093

      This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #12-251-23

      Date Announced:
      NOV 09, 2023
      NHTSA ID:
      #10246093

      This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #07-199-21R

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219499

      This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #07-195-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198744

      This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179415

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LOCK

    • TSB #07-217-23

      Date Announced:
      APR 17, 2023
      NHTSA ID:
      #10235291

      This Bulletin announces additional cautions being added to the Ownera??s Manual and Service Manual regarding the operation of door locks. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213199

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    WHEELS

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    SEATS

    • TSB #12-252-23R

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244909

      This bulletin announces the availability of new seat ventilation blower units. Read More »

    • TSB #12-288-20R

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213197

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd. Read More »

    • TSB #12-203-16R

      Date Announced:
      AUG 04, 2021
      NHTSA ID:
      #10201027

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #12-273-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165553

      This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. Read More »

    • TSB #10-94-19

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164278

      This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #TechTips

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198756

      Subaru Service and technical support line newletter QMR of the Month. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    EQUIPMENT

    • TSB #7-219-23R

      Date Announced:
      MAR 28, 2024
      NHTSA ID:
      #10252536

      To satisfy current supply demands, a new Subaru alternative replacement battery is now available. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-242-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252492

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #16-146-24R

      Date Announced:
      JAN 30, 2024
      NHTSA ID:
      #10249607

      In the interest of providing continued customer satisfaction, Subaru of America, Inc. (SOA) is implementing Warranty Extensions and additional benefits for owners and lessees of certain 2019- 20MY Ascent models. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-207-22R

      Date Announced:
      NOV 27, 2023
      NHTSA ID:
      #10246143

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-314-23

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244884

      This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #WRK-21/22R

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243391

      Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #12-245-23

      Date Announced:
      AUG 21, 2023
      NHTSA ID:
      #10241841

      This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passengera??s knee or when the gear selector is moved. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #09-106-23

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240108

      This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #07-219-23R

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237282

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #17-18-23

      Date Announced:
      MAY 08, 2023
      NHTSA ID:
      #10237254

      This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #16-140-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235310

      This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds. Read More »

    • TSB #07-217-23

      Date Announced:
      APR 17, 2023
      NHTSA ID:
      #10235291

      This Bulletin announces additional cautions being added to the Ownera??s Manual and Service Manual regarding the operation of door locks. Read More »

    • TSB #12-281-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235282

      This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface vibrating while driving. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #WRL-22R

      Date Announced:
      FEB 20, 2023
      NHTSA ID:
      #10232227

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. Read More »

    • TSB #07-219-23

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232218

      This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-207-22R

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232213

      Subaru Battery Drain Product Liability Litigation. Read More »

    • TSB #WRL-22R

      Date Announced:
      JAN 30, 2023
      NHTSA ID:
      #10231298

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231314

      WRL-22 PTC Heater Ground Bolt left side sill cover removal. Read More »

    • TSB #10-92-19R

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231289

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models listed. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231280

      UPDATE Safety Recall: WRL-22 PTC Heater Ground Bolt (Owner notification) Read More »

    • TSB #WRL-22

      Date Announced:
      DEC 15, 2022
      NHTSA ID:
      #10228783

      "Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (PTC Heater)" Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228784

      Service, Parts, and Claim Instructions For detailed service, parts, and claim instructions, please refer to the WRL-22 Product Campaign Bulletin which is now available on STIS. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228778

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (WRL-22) Read More »

    • TSB #07-207-22R

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226839

      In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10226841

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #07-199-21R

      Date Announced:
      NOV 02, 2022
      NHTSA ID:
      #10226833

      This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10225766

      This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #07-199-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225733

      This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »

    • TSB #07-178-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225744

      This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »

    • TSB #07-207-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222340

      This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »

    • TSB #18-225-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222338

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222341

      Battery Drain Class Action Settlement- Warranty Extension Training. Read More »

    • TSB #18-208-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219490

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #01-167-08R

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219492

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. Read More »

    • TSB #15-302-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219491

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219476

      Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219477

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10219474

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10216996

      Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #16-139-22

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10216977

      The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »

    • TSB #WUV-07R

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216970

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #18-225-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215420

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215427

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215410

      WRK-21 rental pre-authorization. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213199

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #18-218-22

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10213174

      This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »

    • TSB #16-136-22R

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210827

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #18-220-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210810

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #02-190-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209937

      This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »

    • TSB #01-175-16

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208689

      This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »

    • TSB #15-240-19R

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10207185

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-234-18R

      Date Announced:
      JAN 03, 2022
      NHTSA ID:
      #10207169

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #02-189-22

      Date Announced:
      JAN 02, 2022
      NHTSA ID:
      #10207172

      This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »

    • TSB #02-188-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202810

      This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202808

      WRG-21 Fuel Pump Parts Scrapping. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #WRG-21R

      Date Announced:
      SEP 23, 2021
      NHTSA ID:
      #10201799

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »

    • TSB #15-195-16R

      Date Announced:
      SEP 22, 2021
      NHTSA ID:
      #10201806

      This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201802

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201804

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #06-78-20R

      Date Announced:
      SEP 02, 2021
      NHTSA ID:
      #10201789

      This Bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard and felt during braking. Read More »

    • TSB #07-199-21R

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10201052

      This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (standby current). Read More »

    • TSB #18-212-21

      Date Announced:
      JUL 29, 2021
      NHTSA ID:
      #10199932

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #TechTips

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198756

      Subaru Service and technical support line newletter QMR of the Month. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #18-208-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194827

      Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-240-19R

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10191586

      This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #05-84-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188201

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188155

      Subaru of America, Inc. (Subaru) is initiating a service program recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186376

      Subaru of America, Inc. is initiating a service program/voluntary emissions recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #WRK-20

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186384

      Subaru of America, Inc. is initiating a service program to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #15-255-19R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183708

      Map update for Harman Gen 3.1 Navigation Equipped Head Units. Read More »

    • TSB #03-85-20R

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183702

      This bulletin announces the availability of new propeller shaft assemblies. Read More »

    • TSB #WUV07

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183698

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #18-201-20

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182187

      The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #WRD-20R

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182189

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #18-200-20

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180733

      This bulletin provides a description of current changes to Service Manuals. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #07-143-18R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179413

      IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering information. Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #WRD-20(Fuel Pump

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177824

      To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-242-19R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177821

      This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #Subarunet Annouc

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171935

      WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan. Read More »

    • TSB #15-130-08R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171939

      This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #05-71-19R

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10171078

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 30, 2019
      NHTSA ID:
      #10169851

      Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-242-19

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161825

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-235-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161818

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #12-258-19

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10155212

      This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. Read More »

    • TSB #01-178-18

      Date Announced:
      DEC 28, 2018
      NHTSA ID:
      #10153626

      This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Read More »

    • TSB #07-143-18R

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153208

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150922

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150947

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #Trailer-Hitch-Pa

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143725

      A Part Claim for the return of L101SXC001 has been entered in the system for you based on your current available Prime inventory. This is in addition to the previously entered claim for L101SXC000. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #15-234-18R

      Date Announced:
      FEB 21, 2022
      NHTSA ID:
      #10208691

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-162-19R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171942

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 21, 2022
      NHTSA ID:
      #10208691

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-240-19R

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10205924

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-255-19R

      Date Announced:
      FEB 22, 2022
      NHTSA ID:
      #10208662

      Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 21, 2022
      NHTSA ID:
      #10208691

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #7-219-23R

      Date Announced:
      MAR 28, 2024
      NHTSA ID:
      #10252536

      To satisfy current supply demands, a new Subaru alternative replacement battery is now available. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 10, 2022
      NHTSA ID:
      #10207174

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #15-264-20R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177822

      The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171924

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #18-196-19

      Date Announced:
      JUN 17, 2019
      NHTSA ID:
      #10163008

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #11-190-19R

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160487

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    • TSB #WQE41-1

      Date Announced:
      FEB 19, 2013
      NHTSA ID:
      #10232869

      Puddle Light Recall Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SubaruNet Announ

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10216996

      Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »

    • TSB #WRK-21R

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10216971

      Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #05-88-21

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216969

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #15-234-18R

      Date Announced:
      JAN 03, 2022
      NHTSA ID:
      #10207169

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #03-85-20R

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183702

      This bulletin announces the availability of new propeller shaft assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #WRD-20R

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175966

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #10-95-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165547

      This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. Read More »

    • TSB #10-92-19R

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164187

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. Read More »

    • TSB #10-92-19

      Date Announced:
      JUL 15, 2019
      NHTSA ID:
      #10163529

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. Read More »

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