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TSB List for the 2021 Ford Edge

Technical Service Bulletins (TSBs) for the 2021 Edge are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
  • ELECTRICAL SYSTEM:WIRING
  • ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • ELECTRICAL SYSTEM:SOFTWARE
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
  • STRUCTURE
  • STRUCTURE:BODY:BUMPERS
  • TIRES:SIDEWALL
  • SEATS
  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION:SOFTWARE
  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
  • UNKNOWN OR OTHER
  • BRAKES (PWS)

    • TSB #SSM 51261

      Date Announced:
      DEC 16, 2022
      NHTSA ID:
      #10228876

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 51120

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10222788

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #SSM 50064

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201034

      Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 52335

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10251952

      For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »

    • TSB #TSB 23-2356

      Date Announced:
      FEB 26, 2024
      NHTSA ID:
      #10251455

      This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2. Read More »

    • TSB #SSM 51665

      Date Announced:
      MAY 26, 2023
      NHTSA ID:
      #10236688

      Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. Read More »

    • TSB #TSB 23-2049

      Date Announced:
      MAR 29, 2023
      NHTSA ID:
      #10233584

      Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may ... Read More »

    • TSB #SSM 51385

      Date Announced:
      FEB 24, 2023
      NHTSA ID:
      #10232482

      Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. Read More »

    • TSB #TSB 22-2376

      Date Announced:
      OCT 24, 2022
      NHTSA ID:
      #10225444

      Some 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may ... Read More »

    • TSB #SSM 50485

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208111

      Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2. Read More »

    • TSB #SSM 50306

      Date Announced:
      NOV 23, 2021
      NHTSA ID:
      #10204040

      Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and ... Read More »

    • TSB #SSM 50171

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202614

      Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2. Read More »

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    • TSB #SSM 50171

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202614

      Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2. Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    POWER TRAIN

    • TSB #SSM 52314

      Date Announced:
      MAR 01, 2024
      NHTSA ID:
      #10251934

      During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Read More »

    • TSB #SSM 52051

      Date Announced:
      NOV 09, 2023
      NHTSA ID:
      #10245258

      Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Read More »

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SSM 51117

      Date Announced:
      OCT 04, 2022
      NHTSA ID:
      #10222786

      Some 2021-2022 Bronco Sport 1.5L, 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2022 Maverick vehicles may exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in ... Read More »

    • TSB #SSM 51011

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10217839

      Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. Read More »

    • TSB #SSM 50617

      Date Announced:
      MAR 18, 2022
      NHTSA ID:
      #10209222

      Some 2020-2022 Edge ST and Nautilus vehicles equipped with an 8F57 transmission built on or before 18-Mar-2022 may exhibit a return to park when shifting to drive or reverse with an illuminated malfunction indicator lamp (MIL) and ... Read More »

    • TSB #SSM 50140

      Date Announced:
      SEP 23, 2021
      NHTSA ID:
      #10201600

      Some 2021 Mustang Mach-E, F-150, and Edge vehicles may experience a GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System (FDRS) stating The Programming Or Part Number Validation ... Read More »

    • TSB #21B55

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201644

      Certain 2021 and 2022 Model Year Bronco Sport, Maverick, Escape, Corsair, Edge, and Nautilus equipped with an 8F35 Transmission Automatic Transmission Fluid Level Check; In some of the affected vehicles, the transmission may have been ... Read More »

    • TSB #TSB 21-2268

      Date Announced:
      AUG 12, 2021
      NHTSA ID:
      #10200744

      Some 2019-2021 Edge/Nautilus/Transit Connect, 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 ... Read More »

    • TSB #SSM 49769

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194386

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    • TSB #SSM 49770

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194387

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #TSB 21-2081

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189788

      Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 49571

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10187981

      Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    • TSB #SSM 49928

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199500

      Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #TSB 21-2389

      Date Announced:
      NOV 05, 2021
      NHTSA ID:
      #10203649

      Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 52076

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10245389

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. Read More »

    • TSB #SSM 52064

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10245384

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #22B08 S2

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10226953

      Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. Read More »

    • TSB #SSM 51076

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10220324

      Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not ... Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50873

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214832

      Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #22B08

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210898

      Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit ... Read More »

    • TSB #OTA SU2 P1-2 Edg

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208356

      Software Update 2 (SU2) Phase 1 & 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services. Read More »

    • TSB #SSM 50485

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208111

      Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2. Read More »

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    • TSB #SSM 50140

      Date Announced:
      SEP 23, 2021
      NHTSA ID:
      #10201600

      Some 2021 Mustang Mach-E, F-150, and Edge vehicles may experience a GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System (FDRS) stating The Programming Or Part Number Validation ... Read More »

    • TSB #SSM 50127

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201594

      Some 2021 Edge/Nautilus customers may receive multiple warning messages in the FordPass app and the vehicle may exhibit multiple warning indicators in the IPC, power liftgate inoperative, power windows inoperative, and/or climate control ... Read More »

    • TSB #OTA SU1-Edge

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10200897

      "Software Update 1 (SU1) for 2021 Model Year Edge vehicles is now available. Involves: Remote Start Battery Drain, Contrast improvements to analog rear view camera" Read More »

    • TSB #SSM 50071

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201053

      Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50045

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201015

      Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in ... Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 49993

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200982

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #SSM 49928

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199500

      Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #SSM 49912

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198655

      Some 2021 F-150/Edge vehicles equipped with SYNC4 without navigation may exhibit a condition where the compass is inoperative and/or stuck in one direction in instrument cluster and/or SYNC4 screen. Read More »

    • TSB #SSM 49836

      Date Announced:
      MAY 28, 2021
      NHTSA ID:
      #10194651

      Some 2021 Mustang Mach-E, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    • TSB #SSM 49739

      Date Announced:
      APR 19, 2021
      NHTSA ID:
      #10191095

      Some 2021 Edge/Nautilus vehicles may exhibit a VIN mismatch condition in both side obstacle detection control modules (SODL/SODR) during Ford Diagnosis and Repair System (FDRS) vehicle identification. Read More »

    • TSB #SSM 49697

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189588

      Some 2020-2021 Edge/Nautilus vehicles may exhibit a Trailer Disconnected message in the instrument panel cluster (IPC). This may be due to the As-Built configuration in the trailer control module (TRM). Read More »

    • TSB #TSB 21-2081

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189788

      Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 49643

      Date Announced:
      MAR 03, 2021
      NHTSA ID:
      #10189554

      Some 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. Read More »

    • TSB #SSM 49625

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10187948

      Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds ... Read More »

    ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #SSM 50456

      Date Announced:
      FEB 02, 2022
      NHTSA ID:
      #10207893

      Some 2021-2022 Edge vehicles may exhibit various image issues such as infrared, distorted, glitching, flickering or fuzzy image in the rear view camera with DTC C1001 stored in the Image Processing Module B or Sync module and/or B115E ... Read More »

    ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

    • TSB #SSM 50970

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10216957

      Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not ... Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    • TSB #23OTASU4P3EDGE

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238727

      Software Update 4 P3 for 2021- 2022 Edge vehicles is now available. Quality improvements include: - Key fob access to vehicle during update. - Pre-conditioning pop up alerts. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 52076

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10245389

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. Read More »

    • TSB #22B08 S2

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10226953

      Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. Read More »

    • TSB #SSM 50970

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10216957

      Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not ... Read More »

    • TSB #SSM 50829

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10213708

      2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. Read More »

    • TSB #TSB 22-2150

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210393

      This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol ... Read More »

    • TSB #OTA Su2 P2 Edge

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209710

      Software Update 2 (SU2) Phase 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services, and an update resolve any blank screens or distorted images (22S14). Read More »

    • TSB #OTA SU2 P1-2 Edg

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208356

      Software Update 2 (SU2) Phase 1 & 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services. Read More »

    • TSB #SSM 50473

      Date Announced:
      FEB 07, 2022
      NHTSA ID:
      #10207900

      2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. Read More »

    • TSB #SSM 50272

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203863

      Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics ... Read More »

    • TSB #SSM 49769

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194386

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    EXTERIOR LIGHTING

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #SSM 49931

      Date Announced:
      JUL 05, 2021
      NHTSA ID:
      #10199502

      Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. Read More »

    TIRES:SIDEWALL

    • TSB #SSM 50733

      Date Announced:
      APR 28, 2022
      NHTSA ID:
      #10210850

      Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #TSB 22-2419

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226935

      This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 52134

      Date Announced:
      DEC 12, 2023
      NHTSA ID:
      #10247526

      Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is ... Read More »

    • TSB #SSM 50456

      Date Announced:
      FEB 02, 2022
      NHTSA ID:
      #10207893

      Some 2021-2022 Edge vehicles may exhibit various image issues such as infrared, distorted, glitching, flickering or fuzzy image in the rear view camera with DTC C1001 stored in the Image Processing Module B or Sync module and/or B115E ... Read More »

    • TSB #OTA SU1-Edge

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10200897

      "Software Update 1 (SU1) for 2021 Model Year Edge vehicles is now available. Involves: Remote Start Battery Drain, Contrast improvements to analog rear view camera" Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #SU4 P4 EDGE

      Date Announced:
      AUG 10, 2023
      NHTSA ID:
      #10241981

      "Software Update 4 P4 for 2021- 2023 Edge vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements " Read More »

    • TSB #SSM 51778

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10239099

      Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and ... Read More »

    • TSB #SSM 51407

      Date Announced:
      MAR 02, 2023
      NHTSA ID:
      #10233656

      Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. Read More »

    • TSB #TSB 22-2404

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226775

      This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface ... Read More »

    • TSB #SSM 50884

      Date Announced:
      JUN 24, 2022
      NHTSA ID:
      #10214840

      Some 2021 Edge vehicles may exhibit the front camera not turning back on if the camera system button is pressed once the vehicle is below the speed threshold of 6MPH (10km/h). Read More »

    • TSB #22B08-S1

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214865

      Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit ... Read More »

    • TSB #SSM 50714

      Date Announced:
      APR 20, 2022
      NHTSA ID:
      #10210803

      Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol ... Read More »

    • TSB #SSM 50715

      Date Announced:
      APR 20, 2022
      NHTSA ID:
      #10210804

      Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software ... Read More »

    • TSB #SSM 49756

      Date Announced:
      APR 28, 2021
      NHTSA ID:
      #10191521

      Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #TSB 22-2419

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226935

      This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is ... Read More »

    • TSB #OTA SU3 P1 Edge

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219088

      Software Update 3 Part 1 for 2021-2022 Model Year Edge vehicles is now available. Quality Improvements Include: Fix for front parking camera unavailable. Read More »

    • TSB #SSM 50456

      Date Announced:
      FEB 02, 2022
      NHTSA ID:
      #10207893

      Some 2021-2022 Edge vehicles may exhibit various image issues such as infrared, distorted, glitching, flickering or fuzzy image in the rear view camera with DTC C1001 stored in the Image Processing Module B or Sync module and/or B115E ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #TSB 22-2150

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210393

      This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol ... Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50271

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203861

      Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to ... Read More »

    • TSB #SSM 50272

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203863

      Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics ... Read More »

    • TSB #SSM 50201

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202630

      Some 2021 Bronco, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the ... Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    EQUIPMENT

    • TSB #SSM 52476

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254138

      All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »

    • TSB #SSM 51076

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10220324

      Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not ... Read More »

    • TSB #SSM 50829

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10213708

      2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. Read More »

    • TSB #TSB 22-2150

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210393

      This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol ... Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #TSB 22-2062

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208347

      Some 2021 Edge/Nautilus vehicles may experience at least one of the following symptoms: Android Auto connection concerns, Apple CarPlay connection concerns, Information and entertainment screen freezing/locking up, windows media audio ... Read More »

    • TSB #TSB 21-2389

      Date Announced:
      NOV 05, 2021
      NHTSA ID:
      #10203649

      Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 50127

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201594

      Some 2021 Edge/Nautilus customers may receive multiple warning messages in the FordPass app and the vehicle may exhibit multiple warning indicators in the IPC, power liftgate inoperative, power windows inoperative, and/or climate control ... Read More »

    • TSB #SSM 50071

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201053

      Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #SSM 49836

      Date Announced:
      MAY 28, 2021
      NHTSA ID:
      #10194651

      Some 2021 Mustang Mach-E, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49770

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194387

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #SSM 49625

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10187948

      Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds ... Read More »

    • TSB #SSM 49477

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186620

      Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #SSM 49457

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186602

      Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and seek buttons, press and hold both the volume/power and seek buttons for 10 seconds and the ... Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 50982

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10217830

      Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been ... Read More »

    • TSB #SSM 50959

      Date Announced:
      JUL 22, 2022
      NHTSA ID:
      #10216544

      Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle ... Read More »

    • TSB #SSM 50346

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10205482

      Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 52287

      Date Announced:
      FEB 26, 2024
      NHTSA ID:
      #10250839

      Some 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. This may be due to the accessory protocol interface module (APIM) configuration. Read More »

    • TSB #SSM 51163

      Date Announced:
      OCT 28, 2022
      NHTSA ID:
      #10225439

      Some 2021 Edge vehicles which have received an APIM software update may experience a concern with Sirius radio being inoperative. This will be accompanied by ACM diagnostic trouble code (DTC) B1A89:13 for the satellite antenna. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SSM 51589

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10236023

      Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. Read More »

    • TSB #TSB 22-2419

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226935

      This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is ... Read More »

    • TSB #TSB 22-2062

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208347

      Some 2021 Edge/Nautilus vehicles may experience at least one of the following symptoms: Android Auto connection concerns, Apple CarPlay connection concerns, Information and entertainment screen freezing/locking up, windows media audio ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #SSM 51589

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10236023

      Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    • TSB #TSB 22-2419

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226935

      This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #22B08 S2

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10226953

      Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. Read More »

    • TSB #SSM 50272

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203863

      Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics ... Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM 50970

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10216957

      Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not ... Read More »

    • TSB #SSM 50866

      Date Announced:
      JUN 17, 2022
      NHTSA ID:
      #10214826

      Some 2021 Edge vehicles may exhibit the front camera not turning back on if the camera system button is pressed once the vehicle is below the speed threshold of 6MPH (10km/h). Read More »

    • TSB #SSM 50140

      Date Announced:
      SEP 23, 2021
      NHTSA ID:
      #10201600

      Some 2021 Mustang Mach-E, F-150, and Edge vehicles may experience a GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System (FDRS) stating The Programming Or Part Number Validation ... Read More »

    • TSB #SSM 50127

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201594

      Some 2021 Edge/Nautilus customers may receive multiple warning messages in the FordPass app and the vehicle may exhibit multiple warning indicators in the IPC, power liftgate inoperative, power windows inoperative, and/or climate control ... Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    • TSB #SSM 51778

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10239099

      Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and ... Read More »

    UNKNOWN OR OTHER

    • TSB #SSM 52410

      Date Announced:
      APR 03, 2024
      NHTSA ID:
      #10253552

      Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. Read More »

    • TSB #SSM 52287

      Date Announced:
      FEB 26, 2024
      NHTSA ID:
      #10250839

      Some 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. This may be due to the accessory protocol interface module (APIM) configuration. Read More »

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SSM 50473

      Date Announced:
      FEB 07, 2022
      NHTSA ID:
      #10207900

      2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. Read More »

    • TSB #SSM 50271

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203861

      Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to ... Read More »

    • TSB #SSM 50272

      Date Announced:
      NOV 08, 2021
      NHTSA ID:
      #10203863

      Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics ... Read More »

    • TSB #SSM 50201

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202630

      Some 2021 Bronco, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the ... Read More »

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