This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Within a two minute period, both sliding doors that were previously functioning, suddenly failed in a closed position. They could not be opened manually using the door handles from both inside and outside the vehicle, or by attempting to actuate the right side power door. The power door locks had no effect. There was no damage to the vehicle that could have caused mechanical door failure, or otherwise. Non functioning or jammed doors should constitute a safety issue and should be recalled. If the vehicles front doors were compromised in a collision, passengers should be able to exit through the rear doors, but would not be able to with this mechanical defect. The fact that the doors cannot also be opened using exterior handles increases the risk of entrapping passengers. Toyota should consider this a safety recall and repair all faulty doors, of which there are many complaints filed here and on online forums. I am currently having to pay for this repair myself, as Toyota has informed me that there are no current recalls. Thank you for your consideration.
The contact owns a 2000 Toyota Sienna. The contact stated that while driving approximately 45 mph, the windshield became unlatched and opened upward, shattering the windshield. The vehicle was taken to a body shop where the contact was informed that the hood latch would not engage. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 135,000.
On my way to work when a deer ran out in front of me. I hit the deer on the front passenger side causing me to lose control. Ran off into ditch flipped over and was trapped. The airbag did not deploy even when the fire dept cut me out. They had to cut the steering wheel off my legs. No airbag deployed on either side.
Sliding door will not open electrically and/or manually. Clicks when activated but doesn't open either way. Disconnected battery as suggested by dealer, to reset the mechanism, but to no avail; still doesn't work and is a large pain to deal with! it forces entry on the drivers side only and that is not safe when there is speeding by only a few feet away with traffic! there are thousands of complaints in all the Toyota forums on the net. I think it is past time for a factory recall on these automatic sliding doors!!!!
2000 Toyota Sienna passenger sliding door quit working. Will not open at all. I feel it is a dangerous situation, due to delayed exits in case of emergency, and can no let kids out curb side at all. Very disappointed Toyota won't fix it. $1200 repair. Who has that? won't even open manually. I love my van! but this is a huge set back!
- Az, AZ, USA
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Consumer stated vehicle was not capable to tow a trailer with small boat of 23oo pounds. However, the instruction state that vehicle's capability is up to 5000 pounds. Manufacturer stated nothing they could do.
Intergrated cup holders don't hold cups properly, when shutting door everything spills right down into door panel, and when this happens doors get stuck.
A D V E R T I S E M E N T S
- Mill Valley, CA, USA