After a short drive, I parked my 2016 Kia Soul in the garage and 15 minutes later I heard a noise in the garage. My husband opened the door to the garage and found flames coming from the stationary Kia. The entire garage caught fire and included my other car which was an infiniti G35. The primary flames were coming out of the hood/front right fender seam with minor flames underneath the Kia. We know that the fire started in the passenger side of the engine compartment of the Kia Soul. The vehicle was less than one year old, had approximately 6000 miles, and had only been serviced once at the henderson Kia dealership for an oil change. We believe that the cause of the safety risk was the fuel vapor leak because my son's 2016 Kia forte, also purchased from henderson Kia, had a severe fuel vapor leak that he had repaired at the dealership about three months after my Kia Soul fire. The speed of my garage fire is consistent with a fuel vapor leak that was documented by the henderson Kia service department on my son's Kia forte. We had to move out of our home for five months while the house was being repaired. There was over $142,000 damage to our home and personal property.

- Las Vegas, NV, USA

Oil light came on, pulled over to check oil. As car slowed down the oil light started to blink, the check engine light came on, and the engine started to knock and misfire. When the car got to about 15-20 mph it stalled / cut off and I had to coast to a parking lot to stop. Car turned back on, but immediately began squeaking and knocking badly. Car was towed to a shop where we were told the motor is "blown". since all service records could not be provided Kia will not honor the warranty (under 60K miles), even though the owners manual specifically states that a lack of maintenance records cannot be the sole reason warranty claims are denied. The previous version of this motor is already recalled, and this version is already suspected to be defective as well. Quoted roughly $6,000 to repair the motor, has a replacement is not available, and all motors are backordered from the manufacturer.

- Freeville, NY, USA

Vehicle is using oil. Bought extended warranty and around 60,000 miles, took it to dealership. Was told it's normal for it to use oil. I'm having to add 1-2 quarts of oil every 800-1000 miles. It also runs very rough and was told since it's not throwing a code, they can't do anything about that. I've had all routine maintenance done and have the oil changed regularly. There is significant blow-by when engine is running and the oil cap is off. Again, I was told this is normal. I know this isn't right. I'm approaching my 100,000 mile warranty and I think they just keep telling me everything is normal, waiting for me to pass the warranty mileage. Not impressed at all with Kia customer service. They do not stand behind their product.

- Pottsville, AR, USA

I was getting ready to merge onto the interstate when I heard noise coming from the engine compartment. When I got onto the interstate the car would not accelerate, so I pulled over to the shoulder, and the engine died. Smoke was coming from under the hood, and two men in two vehicles stopped and opened the hood and flames were coming out from under the hood. They had water and a fire extinguisher and also threw some dirt on the fire to put it out. The vehicle was towed to the Kia dealership where it was bought. The insurance company had the Kia Soul towed to denver Colorado to have their agent look it the Kia. It was declared a total loss and was not an arson fire. The Kia dealership from which the Kia Soul was bought never inspected the Soul. All routine maintenance was done on schedule by the Kia dealership for the 9 months I owned the Kia. It was bought new in December of 2016 and caught fire in September of 2017. The cause of the fire was never determined and Kia never took any responsible.

- Brush, CO, USA

My Soul has been over heating, stalling, and back firing, even had smoke come from engine 2 times.has been in shop over 7 times for thermostat issue, that they said they can not fix.plus my car has been in a number of times for it not having any get up and go.it has to be really fast to go up hills.on highway or main roads.

- Lansing, MI, USA

Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.

- Albany, NY, USA

Transmission started slipping while driving. Then transmission slipped while going 45 and engine red lined then died. Would not restart.

- Douglasville, GA, USA

My car is 2016, its 18 months old has 19K miles and the only thing done to the car was oil changes which were performed at the dealer where I bought my car. On Jan 19, 2018 my car stop working while driving 45 miles an hour on the street. It happened on nw 36th street going East in miami, Florida zipcode 33166 when towed to the dealer was told on the following Monday the piston push the rod block and the engine lock up. Its still at the dealer. On Monday it will be a month. And even though I am driving a rental ( which the dealer is paying for) they have no idea when the car will be fixed. Everything is under warranty. My concern is how can this manufacture build cars which their engines lock up after less than 2 years. Thank god I was not driving in an expressway. I am beyond scared to drive this kind of car again.

- Miami, FL, USA