Engine randomly started overheating while driving, even though car was regularly maintenanced/serviced. Took to dealership was told when they tore down the engine, found rear cylinder leaking coolant; threads to engine came out with bolt itself causing irreversible damage. We were told since not original owners no warranty. This went through Kia complaints and then to their regional parts manager who denied any good will. We purchased the vehicle in 2016, it is a 2016. It had less than 30K miles on it and we produced regular maintenance records on the vehicle. We have been trying to get some resolution with Kia for over a year.

- Swarthmore, PA, USA

Vehicle engine broke down on highway at 62K miles with loss of power and heavy smoke. Ultimately had to get new engine installed by the dealer but literally day after they returned the vehicle, it lost power on the road again with heavy smell of gas. Dealer said they fixed the fuel injector and O-ring but once again having same issue in Sep (after minimal driving for past couple months). Vehicle still with dealer because they diagnosis issue after replacing fuel injector and gasket again. Something is wrong with the V6 Kia Sorento engines and fuel system.

- E Palo Alto, CA, USA

The contact owns a 2016 Kia Sorento. The contact stated while checking the oil, she discovered there was no oil in the engine. The contact had the vehicle towed to southside Kia (9401 atlantic blvd, jacksonville, fl 32225, (904) 406-7779). The dealer suggested that an oil consumption test be performed. The contact was informed to drive the vehicle for 1,000 miles and then have the oil level checked to determine the amount of oil that was consumed per 1,000 miles. The contact was informed that the test needed to be performed three times for a total of 3,000 miles. The contact stated that the warranty would be expired at 100,000 miles. The manufacturer was notified of the failure. The manufacturer stated that the vehicle owner would be responsible for the cost of the consumption test if the failure was not related to the engine. The contact was provided a case number. The vehicle was not repaired. The failure mileage was 97,000.

- Jacksonville, FL, USA

I noticed that the engine fan kept running occasionally when I would turn the car off. Then I noticed that the thermostat would sometimes run very hot, and that was when the engine fan would continue after vehicle shut off. I took the vehicle in to the dealer to get it checked out, and they shared that it was total engine failure due to the head studs pulling out of the engine. This was causing coolant to get into the engine and burn. The vehicle had 130,000 miles at this time. It turns out because of the head studs stripping out, antifreeze was getting into the engine. The engine needed to be replaced. Total engine failure.

- Madison, WI, USA

Car kicks when driving. Oil burns out after oil change. Every week or 2 I have to put oil in. Problem still continues after kicking problem was somewhat fixed. Car still kicks but not as hard today. Engine oil is still burning up quickly

- Ocoee, FL, USA

My vehicle is only 5 years old and has 70,000 miles on it. I was driving on the highway and then all of a sudden my vehicle would not accelerate. My check engine light can on and continued to blink--which is not a good sign and indicates obvious serious engine issues. There is no way a car that new with that many miles should have engine issues.

- Greensboro, NC, USA

Hello, I was driving my 2016 Kia Sorento and my car engine just shut off and stopped while driving. This needs to be readdress and made sure all Kia Sorento do not have the same problem. It was very scary while driving on a highway and this happening.

- Coral Springs, FL, USA

I purchased my vehicle 2 years ago and now it needs an engine. It is only 4cyrars old. It was stalling every once and while, then one day I tried to accelerate on the freeway and it would. It started smoking and then died out. Luckily I was able to get it up to the next exit ramp. I took to recently to a repair shop and try said it needed an engine.

- Wyoming, MI, USA

2016 Kia sorrento LX with the 2.4 engine with 54,000 miles is using 1 quart of oil per 400 miles. The tail pipe is emitting an oily black soot. While driving, an engine ticking noise alerts us that the oil is low. At this rate we will have replaced all the oil with 18.5 quarts of oil before the scheduled 7,500 mile oil change. The mechanic at the portland Oregon area dealership is trying to tell us this is normal. The vehicle is currently involved in their oil consumption test loop, like so many others. I smell a rat.

- Newberg, OR, USA

Oil consumed at an alarming rate. I had my oil changed not even 1000 miles ago and the entire 5 liters were consumed and the engine was bone dry. This has been observed over the past three oil changes (roughly 36000 miles on). I was coming down a hill at roughly 35 mph and the oil light blinked. As soon as I got home I checked and the engine had no oil in it.

- Monroeville, PA, USA

I purchased the car as used in 2019 and no active recalls were listed and still arent. A bout a month later I noticed my low oil pressure light was popping on and off at random intervals while driving on city and rural paved roadsi checked and engine was empty of oil. Oil was replaced and two week later the same thing. My 4th cylinder has now died. The spark plugs were replaced and it was fine for two weeks then stopped working again while I was on the highway. Replaced coil pack but this did not change anything. Upon investigation I found out the engine had been recalled but no evidence or recall was showing for this vehicle. Per website replaced engines have bright orange dip stick for the oil which this vehicle does, but all the problems associated with original recall information exists. I filed complaint with Kia only to be directed to a dealership. The front left low beam has burnt out twice within 6 months as well.

- Biddeford, ME, USA

Just bought the car at 32K last year. Only family car so we drive it a lot, so we are always getting oil change and keeping up with maintenance. One day it started overheating and was no longer holding the coolant. Took it in to get it checked out at the demontrond Kia dealership in houston but they told me they would have to check inside the engine. Well they did and was told thisduring engine tear down, one of the necessary inspection on the 3.3L engine is to toque the head bolts to verify it did not damage the engine block. Sometimes when they over head, the pull the threads out of the engine block. This is what happen to your engine during tear down. And because of this, the engine can no longer be properly assembled. " so they said I needed a new engine. Car mileage was at 79K. Cost for new engine plus labor est. 12K.

- New Waverly, TX, USA

Our 2016 Kia Sorento has 35K miles and it stopped recently, the engine seized. The dealer claimed it was due to inadequate oil changes (they had records of 2-3 performed by Kia dealers, the most recent under two years and 10K miles ago). We never experienced any warning lights or other notifications to foretell the problem. The dealer recommended we replace the engine and are in the process of doing so now. The dealer denied any warranty coverage, claiming abuse due to inadequate oil changes on our part voided their 10-year warranty. Despite the large unexpected cost (dealer estimates ~$6K and have had the vehicle over a month), we are mystified this could have occurred and are grateful it didn't happen on the highway or in other circumstances. We believe the complete absence of any warning indicators constitutes a serious safety issue.

- Chicago, IL, USA

I had power lose while I am driving on high way or on street where you go a little uphill. Even after they replaced engine on my 2016 Kia Sorento. It does not happens on the straight road, only if there is uphill.

- Middle Village, NY, USA

I brought my 2016 Kia Sorento in the dealer for check engine light (code P0172). After the evaluated it, they said the fuel pump and fuel lines need to be replaced because it's leaking fuel into the engine and the engine needs an oil change because the oil is diluted with fuel. They said the fuel pump and fuel line is covered under the warranty but the oil change isn't. this fuel system issue is every similar to the recalls that were reported on January 17, 2019 but my car didn't fall under the recall. Could this be part of the recall?

- Meriden, CT, USA

While driving on highway we were alerted by other drivers that there was fire and smoke coming from the engine compartment. We pulled over immediately and within minutes the entire vehicle burst in fire. We contacted Kia motors regarding this and they simply denied responsibly for this, deeming the cause of fire to be unrelated to faulty engine components.

- Newport Beach, CA, USA

I had about 62,500 miles on the vehicle. We were driving down the highway and it was just blowing cold air from the heater. The vehicle started to stall and rapid decellerate. Thankfully the highway wasn't too busy and we just made it across the lanes to the shoulder; it could've been very tragic if we got stuck in a lane, especially since there was no warning with a check engine light before this. The vehicle was smoking. We got it towed to a repair shop and they confirmed it was overheating but couldn't diagnosis full engine issue. We had to get to a Kia dealer to do an engine tear down. They found 6 threads stripped and decided then it needs a new engine. We've consistently done our oil changes and maintenance so is very concerning how quickly and severely this engine issue came up. Unfortunately we are just past the 60K mile warranty and Kia is willing to only offer minor assistance despite evidence of other vehicles having similar engine issues.

- E Palo Alto, CA, USA

I have approximately 64,000 miles on my car. A few weeks ago, I noticed that it wasn't blowing warm air, and asked that the shop take a look at then when I got an oil change. They didn't notice anything wrong. I haven't really been driving it due to the stay-at-home orders, but a few days ago I was going to go to the store, and before I even left the driveway, the check engine light came on, the car was making a terrible sound, and there was a ton of white exhaust. We had it towed to the dealer, and they called to report a total engine failure. Unfortunately I am the second owner so my power train warranty expired at 60K rather than 100K.

- Leonardtown, MD, USA

Driving heard loud hammering sound car stopped running engine had seized up finding no oil the car had absorbed 5 quarts of oil between an oil change in 87199miles never has been even a partial quart low several other cars I've read about had the same problem no warning lights no nothing just seized up and stopped full warranty a Kia says will not replace the engine Kia dealership says it's common for a car to use 5 quarts of oil between oil changes always had been full on pre-check before oil changes when I ask why there is no oil light or nothing on the Kia service said they have an oil light but it does not come on due to oil they are saying I ran the car out of oil I had started having my oil changed using synthetic oil which are advertised at 10,000 miles between changes one change with 7000 miles the next pre-change was 9000 always have been full at precheck then all of a sudden the ones that use 5 quarts

- Kennewick, WA, USA

While passing, sudden loss of all power. The check engine light came on. From that point on, very low power. When I got home, there was a fairly loud engine knock and oil coming from tail pipe. Took car to independent shop who diagnosed the issue as rod knock. Had the car towed to Kia dealer who then said it needed a new engine. Only 82,000 miles on vehicle. Kia covered the parts and labor to replace. When the shop dropped the engine, they noticed the drive splines on both the AWD transfer case and transmission were both rusted and all teeth sheared off on the fwd side of the spines. Rwd still intact. Kia would not cover neither would the extended warranty company because of the rust. That is a sealed unit with multiple rubber gaskets. How could it possibly have rusted? this is a major design flaw as there should been adequate heavy lubricant as well as sealing to prevent these parts from rusting. New transmission required $1800, and new transfer case would have been another $2500. Chose slightly used unit for $1000. It took almost 8 weeks to resolve. Now car is leaking oil on to exhaust. Back to dealer it goes...

- Ionia, MI, USA