CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
38,707 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 24 of 25)

« Read the previous 20 complaints

problem #33

Aug 282014

Cherokee 4WD 4-cyl

  • 1,583 miles

A D V E R T I S E M E N T S

Car stalled 6X with my 4 and 5 year olds in the vehicle. Smoke billows out of back of car. Ignition coil, spark plugs, filter and oil replaced. 9/2/14 car shifting incorrectly. Computer system reset due to transmission issues. Customer told to bring back after drives 500 miles for oil consumption test. 9/29/14 oil consumption test failed. Pvc intake valve replaced. Dealer to drive car 250 miles and test oil consumption again. As of 10/3, no resolution. Customer has requested replacement from manufacturer. Not approved as of yet.

- Westfield, NJ, USA

problem #32

Aug 202014

Cherokee 6-cyl

  • miles
Driving at 70 miles per hour, vehicle suddenly stop accelerate, all lights came on dash, read service transmission.

- San Dimas , CA, USA

problem #31

Sep 222014

Cherokee

  • 2,200 miles
The contact owns a 2014 Jeep Cherokee. While the vehicle was parked and started, the engine idled up and down and caused the rpms to increase and decrease. During the failure, the check engine and transmission sensors illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,200.

- Fateyetteville , GA, USA

problem #30

Sep 272014

Cherokee 4-cyl

  • 10,102 miles

A D V E R T I S E M E N T S

When driving at highway speeds (68 mph) and slowing down, the gears on the 2014 Jeep Cherokee downshifted, resulting in an increase in speed, despite pressure being applied to the brakes. This occurs with the automatic transmission when braking change gears from 4th to 5th gear. The shift into 4th gear is followed immediately by a 500+ RPM increase in the engine. If heavy, consistent pressure is not applied to the brake, the car will accelerate 1-2 mph. If heavy, consistent pressure is applied to the brake, the car shifts violently and the car "lurches" forward due to the increase in RPM.

- Baltimore, MD, USA

problem #29

Sep 052014

Cherokee

  • 600 miles
I was driving on the expressway doing 60mph. I merged into left lane and began to accelerate to speed limit. Reached 65mph and transmission stalled and threw my vehicle into neutral. I had to pull over onto the shoulder to turn off vehicle and restart. Check engine light remained on as well as message to check transmission. After returning it to the dealership twice, the same thing happened again on 9/22/14 with mileage at 1195.

- New Baltimore, MI, USA

problem #28

Sep 122014

Cherokee

  • 10,100 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 10 mph, the vehicle stalled. The contact was able to restart the vehicle, but there was an abnormal noise and the vehicle shook. The vehicle failed to accelerate over 20 mph. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,100.

- Monterey Park, CA, USA

problem #27

Sep 132014

Cherokee 4-cyl

  • 5,800 miles

A D V E R T I S E M E N T S

Similar to what occurred with the other posts, on Saturday my car stalled while at a stop sign. Disabled, the engine light and the service transmission indicator came on the dashboard. Following the advice of some helpful gentlemen, I was able to get the car home. On Sunday, I took the car to the dealer and the diagnostic test reportedly stated it was the transmission and then a subsequent call identified the issue as an electrical issue. I picked the repaired car up as directed and then the car stalled. I was almost rear-ended as the car was disabled with the hazard lights. I managed to coast the car into a parking lot by using the advice of the gentlemen and then called the dealer, this is the second time the car abruptly stalled. This time it would not start for me to pull into a parking space. I was asked to drive the car back to the dealer, I refused. After speaking to the general manager of sales, the dealer sent two people to bring the car back and the person driving my car stated it stalled twice but he knew how to get the car going. Monday I missed worked, Tuesday they provided a rental, today I picked up the car, and tonight I am in a dealer's rental that will need to be exchanged for another rental tomorrow. This has been a taxing experience that is not expected for a car that was purchased new at the end of April. This is my second Jeep but from what I am reading, there is something wrong with this car that needs immediate attention.

- Calumet City, IL, USA

problem #26

Jun 052014

Cherokee

  • 3,908 miles
This exact scenario happened 4 times between 6/5/14-9/16/14. -- I was driving about 40 mph on the way to work. All of a sudden my car made a chime sound (as if a door was opened) and my car started slowing down, as if I took my foot off the gas. My dash had many lights come on (pretty much all of the sensor lights) and it said "service park break" and "service transmission" my check engine light was on as well. I can assure you my park break was not on! I coasted to the side of the road since pressing on the gas was not helping me move forward. My car never actually shut off on it's own, it just lost power, as if it was in neutral. I shut off the engine, let it sit a minute and started it up again. The same lights were on and it said service transmission. I put the car in drive and heard a clunking sound. The "D" in the shifter was also blinking. I shut the car off again and let it sit a little longer. I tried it again and when I put it in drive there was no clunking sound but when I took my foot off the break I started to roll backwards as if I was in neutral. I live in a rural area so all of this was occurring on a 2 lane road with little to no shoulder at 7:15am, so the traffic was at its heaviest. It was very scary because I had no warning and neither did the cars behind me. My car literally just started to slow out of no where. I was almost rear ended twice because of this. I then decided to have it towed to the dealer. The only difference that happened with the other 3 times, is that I waited long enough for the car to engage once I put it in drive. So I was able to drive myself to the dealer those times. I plan on taking this to Jeep/Chrysler as well.

- Fallbrook, CA, USA

problem #25

Jul 072014

Cherokee 4-cyl

  • Automatic transmission
  • 12,800 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was towed to the dealer for diagnostic testing, but the cause of the failure was undetermined. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 12,800. Updated 2/9/15

- Sterling Heights , MI, USA

problem #24

Jun 162014

Cherokee 4WD 4-cyl

  • 250 miles
The contact owns a 2014 Jeep Cherokee. While driving 15 mph, the vehicle wobbled during acceleration, as if the engine were unstable. The dealer stated that the tires needed to be aligned and the tire pressure needed to be checked. The vehicle was repaired, but the failure recurred. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 250. Updated 10/22/2014 updated 4/2/2015

- Erie, PA, USA

problem #23

Jul 142014

Cherokee 6-cyl

  • 2,000 miles

A D V E R T I S E M E N T S

On occaision when accelerating the car seems to be in limbo, not accelerating and losing speed slightly.

- Hammond, IN, USA

problem #22

May 012014

Cherokee 4WD 6-cyl

  • 350 miles
When starting from a cold start the engine and/or transmission jerks multiple times for the first minute during driving. After the first stop, the car settles down and does not seem to do it again.

- Hammond, IN, USA

problem #21

Aug 222014

Cherokee 6-cyl

  • 8,500 miles
I was driving with my two young children through town. We were turning left on a busy city street when my vehicle would not accelerate and was only able to creep through the intersection at less than 5 mph. We were nearly T-boned on the side where my 4 yr old child was seated. The service transmission message light came on and car became inoperable! it had to be towed to the dealership. Dealership had to completely replace transmission. They outright lied and denied any knowledge of transmission issues with this vehicle. In conjunction, they could and did not answer any questions regarding the new transmission and if it was any different than the one that failed. To top it off my car was returned to me with several new scratches, an extra part left under the hood, and a broken hood latch. I drove the vehicle home on a highway in this condition and thank goodness the hood did not fly open. This issue with the transmission is deadly! someone will be seriously hurt or killed because of this defect! please do not purchase this car.

- Windsor, CO, USA

problem #20

Aug 192014

Cherokee 6-cyl

  • 800 miles
When you step on the accelerator from 0mph the car stutters and shakes for a few mph until you get to about 15-20mph and then it drives like normal.

- Freehold, NJ, USA

problem #19

Feb 202014

Cherokee 6-cyl

  • 1,309 miles
Front end axle boot leak and subsequent shake/vibration in front end on acceleration and right turns mostly. Went into "limp mode" upon driving during low speeds on more than one occasion with check engine and service transmission lights coming on. No good computer history stored in engine computer to determine problem even happened. Shake has continued even with replacement of both front axles. Limp mode and warning lights haven't happened since transmission wiring harness and transmission computer were replaced. Has been serviced by two local dealerships for over a month and have had customer service contact with Chrysler/Jeep customer service about issues since transmission problems. Engaged in lemon law action because purchase dealer has stated on more than one occasion that the shake is a characteristic of the 2014 model of Jeep Cherokee, "all of them have it on their lot" so there is nothing to fix. I just don't want this to be a larger issue with more vehicles involved so I am reporting my problems.

- Lansing, MI, USA

problem #18

Aug 232014

Cherokee 4-cyl

  • 3,912 miles
Vehicle was having severe issues shifting gears. Transmission warning light came on, less than a mile later the malfunction indicator light came on. Vehicle then lost 4WD capability. Vehicle seemed to stall out and max out at 20 mph. Car stopped a few blocks from my house while in a turning lane. Turned the car off and turned it back on, was able to barely make it home. Luckily, it was late night and no traffic. Could've cause a big accident. The vehicle sits here at the house right now because it will not run. Calling the dealership when they open tomorrow to try and find a resolution.

- Denver, CO, USA

problem #17

Aug 172014

Cherokee 6-cyl

  • 6,550 miles
I went to shift vehicle into drive, vehicle would not shift into any gear. Turned the vehicle on and off three times, on the third attempt I managed to get in to shift into drive. Vehicles transmission service and check engine lights came on stating "service transmission start from park with vehicle at zero speed." When I had shifted through to drive to move the vehicle the transmission made a clunking sound like it had fallen out of the Jeep. I drove it 3 miles to my house only going 30 mph. When I got home I attempted to put the vehicle into park and the transmission would not move past neutral. I attempted to remove key 4-5 times and because of this the dash lights had stayed on. I disconnected the battery and had the vehicle towed to the dealership the next day.

- Glenville, NY, USA

problem #16

Jul 112014

Cherokee 4-cyl

  • 5,000 miles
While slowing/breaking/decelerating from any speed that has cause vehicle to be in gear 5+, around 35-25mph, transmission will downshift from 5-4 and vehicle will surge. Vehicle will not decelerate, transmission remains in gear 4 and RPM remains 2K. Excessive pressure is required on brake to slow vehicle. If break is not applied, vehicle will not slow down and will maintain 25mph for extended period of time. Measured distance I obtained was 0.4 mile before engine RPM began to decrease below 2K and vehicle began to slow without brake pressure.

- West Melbourne, FL, USA

problem #15

Aug 092014

Cherokee 6-cyl

  • 3,500 miles
I am a nurse and travel for a living. On my way home from assignment in wv. Just outside a bowling green on I65. My car jerked then lost all power. Engine light, service transmission light and battery lights all came on. I was going 70 miles an hour. I had no acceleration. I coasted to the shoulder, across 3 lanes of interstate. I attempted Jeep emergency number but got the unable to connect voice mail, after 5 minutes my car restarted. I remained on right side of road. 65 miles later and 15 miles from nashville the car jerked and I lost the ability to accelerate once again. I pulled over and the car restarted. I am now in a hotel for the third night and unable to get home. I took my car to Jeep this morning to be serviced. I was told a computer malfunction caused the problem. The dealer did not offer to pay for rental car, hotel ect. The new part is supposed to be here Tuesday. No I was not killed or involved in a crash however, I can think of several scenarios where I easily could have been in a horrible crash. What if the new module is also bad I asked. It's like my new laptop I was told. Sometimes they just break.

- Gulf Shores, AL, USA

problem #14

Apr 012014

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the gear indicator on the gear box began to blink and the service engine indicator illuminated intermittently. The vehicle stalled while making a left turn at an unknown speed, but was able to be restarted. The dealer stated that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 70 mph, the speed reduced on its own and the vehicle stalled again. The vehicle was able to be restarted and was taken to the dealer for diagnostic testing. The VIN was not included in NHTSA campaign number: 14V293000 (vehicle speed control). The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.

- Waukegen, IL, USA

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