This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2023 Honda CR-V EX-L AWD and I'm experiencing a concerning issue with the steering system. The steering wheel feels "sticky" and lacks the smooth operation expected. While driving, this stickiness becomes pronounced, requiring excessive pressure and torque to maneuver the wheel properly. This has led to instances of oversteering, posing a significant risk of accidents or mishaps. Despite replicating the issue at the dealership, they've dismissed it as "NO CONCERN." However, I'm aware of numerous complaints to the NHTSA regarding this same issue. I urge the NHTSA to investigate this matter thoroughly and compel Honda to replace the EPS steering rack in affected vehicles promptly to prevent potentially severe accidents.
While driving on the interstate I started experiencing a sensation that the lane departure/lane assist was attempting to veer me off the road to the left. After turning off all assist features the car continued to steer me off the road. While traveling in particular at higher speeds, on the interstate, it proceeded to get worse. Before traveling for 10 hour drive I took my car in for an oil change and turn off all of the features, November 21, 2023. I described my issue and was informed that it was an issue with the steering rack not the features. My car has been at the dealership since that day. No updates from Honda.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000.
At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering -??sticks-?? and doesn-??t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to -??normal-??, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down.
Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority.
- Baltimore, MD, USA
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Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem.
For several months now, the steering wheel seems to "slip" and feels "loose" when reaching highway speeds, making it difficult to control the vehicle. It is now a daily occurrence.
I am writing to file a formal complaint regarding a critical safety issue with my Honda CRV EX 2023, specifically concerning the steering mechanism. The steering feels excessively "sticky, " making it extremely challenging to control the vehicle, particularly at higher speeds on the freeway. This issue poses a significant safety risk, as it requires an excessive amount of effort to keep the car steady, resulting in several near misses and a profound sense of insecurity while driving. Despite bringing this matter to the attention of the dealership, I have been consistently dismissed with the explanation that it is related to the lane departure safety system. However, this assertion is demonstrably false, as the problem persists even when the lane departure system is deactivated. Furthermore, it is illogical to attribute a safety system as the cause of decreased safety, as its purpose should be to enhance passenger safety, not compromise it. Additionally, the car shows no warning and dealer did not detect any issues during their multi-point inspection during a service. It is important to note that this issue is not isolated to my vehicle alone. I have spoken with an Uber driver who also operates a Honda CRV 2023, and they have reported experiencing the same steering problem. This indicates a systemic issue that demands immediate attention and resolution. Having driven other vehicles without encountering similar problems, I am deeply concerned about the safety implications of this defect. Therefore, I urge your agency to investigate this matter promptly and take appropriate action to rectify this serious issue. The safety of drivers and passengers must be prioritized, and it is imperative that steps are taken to ensure that all affected vehicles are made safe for operation. I appreciate your attention to this matter and look forward to a swift and effective resolution
Steering sticks when going over any sort of lane departure. This is dangerous when exiting a tight offramp or coming on a tight onramp. Once the sterring wheel sticks it takes a second or two to unstick causing some near crashes for sure. Not able to get the car to replacte with a local honda dealer went back and took the foreman for a ride and still was not able to replicate it either.
While driving on highway the steering wheel has been sticking. we tried reaching out to honda but they aren't helping they test drove the vehicle but unable to identify the issue this issue is related to the Electric Power Steering
The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning.
The steering gets stuck while at high speed on the highway (with lane assist off). The danger happens when you have to turn harder then it appears the break free and you can move to far over in the lane. Call it sticking steering wheel or maybe the electronic steering system is locking, not sure. Bringing it to the dealer but their first comment was there are no issues. This is like a workout to drive or added stress because it does not smoothly turn back and forth.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle frequently veered to the left independently, after which the contact became aware that the electronic power steering was not functioning properly. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 12,000.
Issue with steering. Vehicle occasionally and sporadically has a sticking wheel. When driving and making a slight adjustment the wheel sticks slightly and has to be adjusted.
While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive.
The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023.
The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive.
When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff.
Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months.
A D V E R T I S E M E N T S
- Allen, TX, USA