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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 26 of 30)

« Read the previous 20 complaints

problem #87

Jun 012016

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The dealership information was unavailable. The VIN tool confirms parts not available.

- San Diego, CA, USA

problem #86

Jun 152016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to an unknown local dealer, who stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirmed parts not available.

- Pearland, TX, USA

problem #85

Jun 242017

Fusion

  • miles
Takata air bag recall - replacement taking way too long - over one and a half years! I live in los angeles, ca 91607 please help. (nothing has happened yet.)

- Valley Village, CA, USA

problem #84

May 262017

Fusion

  • 86,000 miles

A D V E R T I S E M E N T S

Airbag light issue light was was on when started vehicle. I brought the car to the deal and the error code was B0020-13. Issue was intermittent connection under driver's seat in the air bag harness.

- Minneapolis, MN, USA

problem #83

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (berkeley Ford, 1511 us-52, moncks corner, SC 29461, (843) 761-8284) was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 08/08/17

- Cross, SC, USA

problem #82

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part for the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hemborg Ford located in norco, ca was notified at phone number: 951-267-5190 and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and were not able to confirm when the parts were to become available. The contact had not experienced any failure. VIN tool confirms parts not available.

- Corona, CA, USA

problem #81

Jun 052017

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall has been in effect for over one year on this vehicle, but the local Ford dealer keeps saying that they do not have any parts to make the repairs. Is Ford just waiting for us to have an accident or get rid of the car due to old age? we believe that Ford is just stalling so that they will not have to make repairs.

- Myrtle Beach, SC, USA

problem #80

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at lithia Ford Lincoln of fresno, (559) 777-6952, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified, but the contact did not receive a response. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Coarsegold, CA, USA

problem #79

Jun 012017

Fusion

  • miles
Takata recall - I've inquired every six months for a long time of my local Ford dealer and have been told repeatedly, they do not have the parts and I will be notified of the air bag recall fix. Meanwhile, I and my family are using the vehicle fully knowing we may be injured in case of an airbag deployment. When will this situation be remedied?

- Santa Clarita, CA, USA

problem #78

May 222017

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Navarre, FL, USA

problem #77

May 022017

Fusion

  • 90,000 miles

A D V E R T I S E M E N T S

Tamara recall! my cars engine light keeps coming on and the machine says it's a evap leak through the fuel neck. And there is two recalls on my car

- Batesville, MS, USA

problem #76

Dec 282015

Fusion

  • 20,000 miles
Takata recall - recall received - 2 yrs. Later no resolution. Fear of driving car. Only comfortable driving close to home. 10 yr old vehicle with only 35,000 miles on it. Feel this car should be re-purchased by dealer since they do not seem to care about the safety factor. Have aleady had to have throttle body replaced due to car just stopping when being driven at highway speeds. Recall on possible leaking gas tank. Almost 2 years - no resolution. Would you like to drive this piece of crap on the highway"???"

- Kissimmee, FL, USA

problem #75

Apr 292017

Fusion

  • 160,000 miles
Takata recall. The recall date for the airbag recall was June 2016 and it has now been nearly a year and Ford still has "no remedy" for this recall. This is extremely dangerous in the case of an accident. In addition, I was not notified of this recall or the electronic throttle body issue that my car also has but now is past the "extended warranty" and they will not fix for free, despite me having made a complaint about it in the past. Last week, I was on the freeway traveling at 70 mph, my car suddenly stopped accelerating and slowed down rapidly. I had been lucky no one was closely following behind me and I was in the right lane and quickly could pull over or I could have been hit from behind at a very fast speed because of the etb failing. I have never been notified of any of the safety issues that my car has. Ford has failed to notify me and I feel that because they did not send me anything, even though they have my address and email, they put me at risk of an accident that could have led to serious injuries.

- Santa Barbara, CA, USA

problem #74

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The manufacturer stated that they did not develop the part yet, and also was not sure when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, TX, USA

problem #73

Jul 312016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berry Creek, CA, USA

problem #72

Jun 302016

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/01/17 updated 11/1/2017

- Redwood City, CA, USA

problem #71

Jan 152016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the parts were on back order. The dealer also stated that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Chatsworth, CA, USA

problem #70

Apr 092017

Fusion

  • miles
I got an safety recall notice from Ford for my car on 06012016 (10 months ago...) and they still do not have any remedy available for it. May I still get my car registered this year? it is their mistake, not mine. NHTSA recall number:16V384; recall date: June 1, 2016 manufacturer recall number: 16S26. Summary: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety risk: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044.

- San Diego, CA, USA

problem #69

Apr 052017

Fusion

  • miles
Recall complaint: I received a recall notice on my car's airbag in June 2016. As of April 2017, the recall has not been taken care of. I understand it takes time to manufacture parts needed for recalls but this seems extremely long for a recall, compared to past recalls I've had to deal with.

- Ferguson, KY, USA

problem #68

Jun 012016

Fusion

  • 20,000 miles
"takata recall" received airbag recall notice from Ford 6-1-2016. Have made many calls to Ford and have been told they do not have parts to make repair. It has been almost one year and this problem has not been fixed. Please put pressure on Ford to fix this issue. Please respond to me at: [xxx] thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Diego, CA, USA

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