This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving home at approximately 45 mph and the engine shuts off. No engine, no steering, etc. My husband was reducing speed (45 to 35) using the cruise control on the steering wheel. Every light on the dashboard lit up, engine, wrench. Oil can. This is the third time this has happened. We took it in for diagnostics twice (once to an independent repair facility and once to a dealership). Both said they didn't find any error codes. The ABS tone ring was replaced and a new battery was installed. These repairs did not fix the problem. This is dangerous!!! so far this has cost us $465. I will be making another appointment with the dealership today.
The contact drives a 2007 Ford Explorer owned by the philadelphia school district. While driving various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the transmission and engine warning indicators illuminated. The contact also stated that the passenger side mirror was detached and was re-attached with a piece of glass and tape. The contact stated that the failures were reported to the supervisor as well as documented in a vehicle report. The vehicle was taken to an independent mechanic for repairs, but the failure persisted. The contact also stated that several other Ford Explorer in the philadelphia school district fleet were unsafe to drive as they exhibited hesitation and stalling. The manufacturer and dealer were not notified of the failures. The cause of the failures were not determined. The failure mileage was unknown.
Harmonic balancer is bad on a lot of Ford Explorer. My girlfriend and I just purchased a 2007 Ford Explorer and didn't have any problems at all. A couple weeks ago we notice a loud squealing noise coming from the engine compartment. First thought it was a fan belt needing replaced. Replaced that its got worse. After doing some research I found out a lot of Ford customers are having problems with this issue. All the videos and forum searches leads to the harmonic balancer. These things go bad and causes more problems within the pulley belt system, even engine failure. I'm only making this complaint because Ford hasn't made any adjustments or attempt to put out a recall on this issue and its the purpose of engine failure in a lot of Ford Explorer, Expedition, etc. The squeal occurs when the vehicle is stationary and in motion. It stops periodically, but starts up again at take off from stops and its constant when driving causing the vehicle to have a feel of lost of power. Alot of the customers are dealing with this issue themselves. Some doesn't make it to getting it fixed because shops saying its a belt and never get the real problem fixed. Ford needs to take responsibility for a mechanical part that basically runs the vehicle. Bad harmonic balancer or damage balancer equals worn belts, bad belt tensioner, and damage to engine life itself and need to resolved.
The contact owns a 2007 Ford Explorer. While driving 30 mph, the vehicle stalled without warning. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The contact stated that the failure recurred four times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,000.
The contact owns a 2007 Ford Explorer. While driving 60 mph, smoke appeared under the hood and fluid leaked underneath the vehicle. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 158,000.
- Saint Paul, MN, USA
Search CarComplaints.com for these popular complaint phrases...
"takata recall": while driving normally on a straight local road, our Ford Explorer suddenly lost power without warning. The wrench warning light came on. It had to be towed to pepboys garage. They said that the throttle body assembly had broken down. As soon as the assembly was replaced, the car worked. Unknown to us, an "unofficial" recall of this assembly had already been made to many Ford models. Of course, our vehicle contained this same defective equipment. Hence, we request that Ford pay for the replacement of the part and for the labor charge involved. The consequence of this defective equipment could have been disastrous if the stall had occurred on the expressway! my husband had had no control of the car when the vehicle stopped. It was pouring rain and he had to wait in the car for two hours for a tow truck. He had spinal surgery in October and is scheduled for more spinal surgery on June 19th, so this was very painful for him and he had much difficulty walking for the rest of the day.
The contact owns a 2007 Ford Explorer. While driving 25 mph, the vehicle suddenly lunged forward and stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. In addition, while driving, the ignition key moved and caused the vehicle to lose power and the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000. The VIN was unavailable.
I bought the car from a Ford dealer used 2 years ago. It was a one owner vehicle. This problem started about six months after purchase and has been continuing since and over the last 3 months has been more and more frequent. Car will suddenly display the yellow box and wrench on the status screen in dash board and if cruise is set, the cruise will turn off. It will start lunging, then stop completely. After several tries I can finally get it started. Then it will start running, stop, start and will only rev to low RPM's and move very slowly. The safety issue occurs when it completely stops running suddenly while traveling at 40-70 mph. The power steering no longer works and the power brakes are very hard to use.
The contact owns a 2007 Ford Explorer. While driving approximately 45 mph, there was a reduction in the engine power and the vehicle vibrated excessively without warning. The vehicle was taken to the dealer on numerous occasions and remained at the dealer for two consecutive weeks each time. The eight engine coils were replaced a total of thirty times. The contact also mentioned that the vehicle was taken to an independent mechanic numerous times, who replaced more than one engine coil each visit with an aftermarket part. The failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was unavailable.
The contact owns a 2007 Ford Explorer. While driving 65 mph, the vehicle overheated as high temperatures were displayed across the message board. In addition, there was an increase in reading on the temperature gauge. The vehicle was towed to a dealer who was unable to diagnose or repair the vehicle. The vehicle was then towed to another dealer who diagnosed that the radiator, water pump and heater core needed to be replaced. The vehicle was repaired. However, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 123,000.
The contact owns a 2007 Ford Explorer. The contact stated that immediately after the vehicle was started, the check engine light illuminated. The contact inspected the vehicle and that the 02 sensor was defective. The contact mentioned that in the process of replacing the 02 sensor, he noticed several bare wires. The insulation on the wires had rotted and fallen off the sensors. As a result, the wires needed to be replaced. In addition, the contact pulled down the transmission wire harness and noticed that 15 wires were affected. Also, the cooling temperature sensor had the same problem. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 140,000. Updated 11/12/15
Multiple problems engine light keeps coming on with different issues all within the last 6 months. I have had to have the thermostat housing unit replaced because it cracked, the transmission serviced and re calibrated, replaced the shift solenoid pack because truck would not accelerate and shifted hard. Felt like it was going to stall out. The power steering pressure switch replaced due to power steering leak and the sway bar link repaired because it came loose. Fuel filter replaced due to engine light code indicated issues. Truck only has 81000 miles and now getting ready to take it in again because it is making a loud "clunking" noise when making only left turns. Engine light remains on even after they reset it with every repair that has been done.
Unable to accelerate without jerking or hesitation. Felt like truck was going to stall out. Engine light came on along with wrench light. Shifted hard. Ended up having to replace the shift solenoid pack, had the transmission serviced and re calibrated and still have issues with poor acceleration. Problem still not resolved.
Engine stopped running for no reason was able to turn off of major highway on to side street. Let unit set for several minutes and was able to get restarted. Went several blocks and engine stalled again. Let set again and was able to drive home about two miles without any more problems. Next day engine stalled again, resarted and was able to return home without stalling.unit was then towed to repair shop for service where they did not find any trouble codes and were not able to get unit to repeat problem by warming engine and driving a number of times. They are at a loss for a solution other than a computer reprogram.
I purchased my car used in 2008 with less than $10,000 miles on it. The radiator had to be sealed two years ago due to crack. It is now leaking coolant again, and the thermostat housing unit has to be replaced. After researching online, it appears that this is a common issue with the 2007 Explorer. I'm not sure why a recall has yet to be issued. Over 300 complaints online, and no recall. Something needs to be done.
The ignition switch is on the steering column. My knee touched the key in the ignition switch and the engine stopped running. All power, (steering, brakes, forward motion), were immediately lost. This has happened on numerous occasions since then. There are other issues, which all seem to be related to the ignition switch. My local dealer said there are no tech bulletins or recalls related to this issue.
The contact owns a 2007 Ford Explorer. The contact stated there was a loud revving noise inside the vehicle. The vehicle was taken to the dealer who stated that the exhaust manifold and two studs needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 73,000.
A D V E R T I S E M E N T S
- Sagle, ID, USA