Purchased 2003 Expedition XLT in 9/03 and had the following problems within one week of purchase: A/C noise & decreased volume when max A/C is on; rattling noise from side panels (which also showed fading within 3 months and were replaced); washer fluid light showed low when full; foam loose around defroster. By 12/03, stereo system replaced due to loud whining noise; has been replaced 3 times (problem still recurring); 2/04 sun roof leaking profusely into 2nd row seat area (same problem occurred a month later though repaired). When dealer's subcontractor repaired moonroof the second time, the technican neglected to screw rear seatbelt bolt tightly back to side panel. Seatbelt bolt broke away from side panel while child was sitting in seat! dealer repaired and checked all seat belt attachments at my request but did not offer to determine source of problem until I insisted. Service mgr initially reported he thought it was a factory defect, until they researched the problem in detail. I strongly recommend that Ford have a policy that any safety devices removed or tampered with during any repair should be double checked for proper operation prior to returning vehicle to owner.

- Oviedo, FL, USA

I have a 2003 Ford Expedition with a leaking windshield/moon roof. I have taken it to maroone Ford in delray beach Florida 3 times and each time they kept it for 2 days and performed water sprinkler tests. Then claimed to have repaired it. I just got it back again on Aug. 7, 2003 and am waiting for the next big rain. The dealer does not seem to know why this is happening. I also have the possessed side mirror problem. They just do their own thing when I reverse then drive. This is another issue the dealer has yet to figure out. Fortunately, Florida has a lemon law and I plan to exercise it as soon as the next leak appears. You would think that a person would not have to worry about such significant problems when paying a high price for a vehicle or at least be able to get the problem fixed the first time.

- West Palm Beach, FL, USA

We purchased a 2003 Ford eddie bauer October 3rd 2002 and was told by the salesman that we would have no problem with the moon roof as far as leaks or wind noise. Not only does the moon roof leak the front windshield has had a rattle in it ever since we got it. We have taken the vehicle back to the dealership 3 times to get the problems fixed and each time it comes back the moon roof seems to leak even worse. The rattle is still in the windshield also. We have been told now that we should expect the moon roof to leak going through a high pressure car washes. This is what the dealership has told us since they can't seem to fix the problems. This is not what we expected when we purchaced this vehicle. The problems are still being addressed and the dealership is still trying to fix the problems.

- Thornton, CO, USA