This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The active-restraint head rests deployed while driving through a parking lot making a loud bang that sounded like a gun shot. The deployment of the active-restraint head rests was a distraction to the driver and if anyone had been in the passenger seat it could have caused an injury. The van is still under warranty and the dealership could not tell us if reseting the headrest would be covered under our warranty or not.
- Sneads Ferry, NC, USA
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- Sneads Ferry, NC, USA