This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We own a Dodge Caravan that has some major engine problems that seem to be common for the 2012-2013 V6 penstar engine. The problem is in the engine head and valves. Our van has collapsed cam lobes due to failing rocker arms. The symptom that revealed this problem was a misfire in the left cylinder head. The symptoms are very similar to the problems noted in tsb no. 09-002-14B including a misfire in the left cylinder head and a loud ticking noise coming from this area. Chrysler has an extended warranty known as X56 that addresses the problem noted in tsb no. 09-002-14B. Unfortunately, their warranty only covers the head replacement (which includes the valves and cams) if the head is cracked. While investigating multiple Dodge/Chrysler forums I have noted a large number of Dodge owners experiencing the same problem that we have. In fact, I have learned that the problem is so pervasive that Chrysler has an internal star case bulletin, S1309000016 related to the rocker arms and cam lobe problems. The engine check light came on while we were driving.
The contact owns a 2012 Dodge Grand Caravan. While driving various speeds, the vehicle stalled without warning. The contact stated that the failure occurred while pulling into a handicap parking space. The contact noticed fuel leaking from underneath the vehicle in large quantities and the fire department was contacted to push the vehicle into the parking space. In addition, the contact stated that a fuel odor entered the cabin of the vehicle directly after the fuel tank was filled. The contact suffered from chemical sensitivity and was ill due to the strong odor of fuel. Medical attention was not required. The contact stated that a vehicle modification company modified the vehicle prior to the failure. The contact stated that a mobility center was also made aware of the failure. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was approximately 32,500. The VIN was not available.
While in motion at low speed the engine suddenly stops running. The power steering seizes up & I have to manually steer to the side of the road.the check engine light comes on, when I restart the car. Each time it has happened, fortunately no one has been behind me. The dealership that we purchased it from said that it was a cam shaft problem. After paying $1000+ in repairs to fix this problem, it still continues to happen.we have contacted the dealership and they told me that I needed an oil change. I brought it in for an oil change & it continues to shut down while driving. The dealer then told me that it is another cam shaft & they have no way of knowing which one. The check engine light no longer goes on & it does not store codes when this happens. Several times we have contacted "Chrysler customer cares" & they just take down our contact info, register our problem & do not follow up. This is a 2012 Grand Caravan with approx. 92K+ miles. We have not received a recall notice regarding this problem.
The contact owns a 2012 Dodge Grand Caravan. While driving 70 mph, the engine completely shut off. The contact coasted mostly off the highway and onto the shoulder where the vehicle was restarted after a few minutes. The dealer and the manufacturer had not been contacted. The VIN was not available. The failure mileage was 128,090.
The contact owns a 2012 Dodge Grand Caravan. While driving approximately 45 mph, the vehicle stalled. There were no warning indicators illuminated. The contact had to coast the vehicle to the side of the road. The vehicle did not restart and all the warning indicators illuminated. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. The VIN was not available.
- Newport Richey, FL, USA
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Bad ingnition module. Van turns randomly off by it self while driving. If you push on the fob in the ingnition it will start to run again. When van turns off you lose control of the power steering and brakes making it difficult to come to a safe stop. Same issues that Dodge recalled other model years for but not the Grand Caravan. It has occured numerous times to us in this van.
More then a dozen times our vehicle has completely shut off while in motion going straight at various speeds causing loss of power steering and putting us in unsafe conditions. The A/C will blow hot air in half the vehicle and the radio has turned up the volume to full and the controls are inoperative to turn it down. I feel the dealer intentionally did not tell us about the known tipm issue and told us we had to replace the alternator which we did with no help in correcting the issue. This has been ongoing for a few months. I dont have the vehicle with me and am guessing on the mileage also this happened on multiple dates so I entered one of the random dated below.
The van cut off while driving. Eeverytime, I tried to start it, the instrument panel said "no fuse." I had it looked at by a mechanic and he said that my alternator and battery were dead. After they were replaced, the car started up and I drove it to work. On the way to work, while the car was driving, all of the lights in the car went out and the instrument panel reset itself (date, time, and trip computer) after about 5 seconds. This repeated itself every 15 minutes or so, until the car cut off. I refastened the battery connectors, got the car a jump, and it started to run. I parked the car. Later, I got in and started it with no problem. The next day, I went to start the car and it wouldnt start. I got a jump and it started up again. Driving into work, the car cut off while I was driving on the street. I had to steer to the side of the road to get to safety. The worst thing about it all, is that when the electrical system fails, the key gets stuck in the ignition, and you can not shift into neutral if you need to push the car off the road. I have read multiple reviews about this car's electrical system, but it is a danger to everyone on the road for a car to consistently have electrical problems, especially ones that cause it to cut off while driving. This needed to be addressed before anyone gets hurt.
The contact owns a 2012 Dodge Grand Caravan. After recently purchasing the vehicle, the contact parked it in the garage overnight. Upon moving the vehicle out of the garage, the contact noticed that engine oil leaked out onto the garage floor. Upon inspecting the vehicle, the contact became aware of three areas on the oil pan that were rusted and had holes, which allowed engine oil to leak from the oil pan. The contact was concerned that the oil leak could cause a fire and injuries to the vehicle occupants. An unknown dealer was contacted and informed the contact that there was no recall or warranty for the oil pan on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000.
2012 Dodge Grand Caravan stalled when driving and I lost the steering.this can be live threatening!! no codes come up when trying to diagnose the issue. Mechanic tried to duplicate the stalling issue by driving it for a week. Not able to duplicate the issue. Looking at forums this seems to be an ongoing issue. Hopefully nobody will die from a stalling engine that looses steering. When put in park it turns back on with no issues. This has happened to me now for the third time. Again, this needs to be looked at before someone dies!!!!
The contact owns a 2012 Dodge Grand Caravan. When the vehicle was started, a knocking sound emerged from the engine compartment. The contact called an independent mechanic and the vehicle was towed to their facility. The mechanic diagnosed that the rod bearing failed and needed to be replaced. The dealer (skyland Chrysler/Jeep/Dodge in ashville, North Carolina) was contacted by phone. The vehicle was not taken to the dealer. The manufacturer was notified of the failure and filed case number: 33531139. The vehicle was not repaired. The approximate failure mileage was 127,000.
The contact owns a 2012 Dodge Grand Caravan. While driving 25 mph, the vehicle would not start when prompted and independently locked all of the doors in the vehicle. The failure prevented the contact from exiting the vehicle. Approximately five minutes later, the contact was able to use the key fobik to open the driver's door. The contact stated that the anti-theft warning indicator illuminated. In addition, while driving 25 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power completely. The contact coasted the vehicle to a nearby parking lot using manual steering. The contact removed the battery cables and re-attached them to restart the vehicle. Cutter Dodge in honolulu, Hawaii was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was made aware of the failure and requested that the vehicle be brought in under an extended warranty. The failure mileage was approximately 95,000.
The contact owns a 2012 Dodge Grand Caravan. While operating the vehicle, a ticking noise was present coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the bearings and push rod under the engine were faulty and needed to be replaced. The vehicle was not repaired. The local dealer (jim brown (844-251-0682) and the manufacturer were notified via phone, but no assistance was offered. The failure mileage was 150,000.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the check engine light illuminated. The vehicle was taken to dch Chrysler Dodge Jeep Ram Fiat of temecula at (951) 225-4541 located at 26845 ynez rd, temecula, ca 92591 where it was diagnosed that the passenger side cylinder head of the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure where it was confirmed that no warranty was on the right side cylinder head but did not offer any further assistance. The approximate failure mileage was 67,000. The VIN was unavailable.
The contact owns a 2012 Dodge Grand Caravan. While driving various speeds, the contact heard a knocking noise coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed that there was metallic debris in the engine. The vehicle was taken to motor village la Chrysler Jeep Dodge Ram (2025 S figueroa St, los angeles, ca 90007) who stated that they could do their own diagnostic test and repair the vehicle. The repair would be at the contact's expense because the VIN was not included in NHTSA campaign number: 11V487000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that while the parts were similar, the VIN was not included in the recall and advised the contact to return to the dealer. The approximate failure mileage was 110,641.
PO302 cyl2 misfire code.cylinder head previously replaced under same code. This time camshaft intake and exhaust, 16 arm- value and 24 tappet valve lash had to be replaced. Car only has 82,000 miles on it and has had two major engine repairs required. Condition caused by the roller bearings in the rockers coming apart. Check engine light came on while driving. This repair was $2180.94. My mechanic and I think it is all one related engine problem and should have been covered under the extended warranty.
When we fist got the van we experienced some issues with the brakes. The dealership was supposed to take care of it but the problem persisted and we went to a recommended mechanic. Then the following months we had some issues with the motor mounts. Once again we had to replace them and then we had some problems with the electronic computer and we had to re-learn some of the already installed programs. I would like for whoever approves the recalls to go ahead and approve the other issues because for it being a six year old car it definitely has more issues than it should.
The contact owns a 2012 Dodge Grand Caravan. While driving 15 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. An independent mechanic diagnosed that the front driver side cylinder head of the motor was faulty. The vehicle was taken to mike riehl's roseville Chrysler Dodge Jeep Ram in roseville, Michigan 48066, but the source of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 98,000.
I send my vehicle to freehold Dodge dealer after many days the dealer didn't do anything because my vehicle under warranty and the corporate doesn't pay well to the dealer I don't know where I can file complain
Three different times, I took my 2012 Dodge gran Caravan to have the engine check because it stalls out. This happens at any speed. Every time all check out ok per the Dodge repair center. Twice the check engine light was on at the time of the engine stalling. Twice no indication. Engine just quit. It happened again last night (08/30/2017) when my wife was coming home on the interstate. She was in traffic and the engine just quit. Big safety issue. Thank god that she was not in an accident. Some thing is wrong with my gran Caravan. This problem started early this year (2017). First time to a Dodge facility was on 05/23/17, next on 06/05/17 and on 07/07/17.
A D V E R T I S E M E N T S
- Trout Lake, WA, USA