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"Phone Requires Service, Please Contact Dealer"
2013 Ram 1500
This problem may be covered under warranty. Ask your Ram dealer.
4.0
definitely annoying- Typical Repair Cost:
- No data
- Average Mileage:
- 15,050 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2013 1500 problem yet. Be the first!
A D V E R T I S E M E N T S
The U Connect system reboots at times while I am driving, the GPS will sometimes freeze or show me miles away from my current location, the clock will freeze intermittently, and the following message is displayed on the 8.4" touchscreen: "VEHICLE PHONE REQUIRES SERVICE, PLEASE CONTACT DEALER." Along with this message a red led is illuminated on the rear view mirror next to the 911 button.
I took it in to Sport Dodge in New Jersey, and they said it needed a software update, which they did. Problem still exists, and they claim they need to see the problem before they can fix it. Well they would have to drive it daily, because as I said, the problem is intermittent. Although since they updated the software it seems to happen more frequently.
- Andrzej P., Egg Harbor Twp, NJ, US