10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
6,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Grand Cherokee body / paint problems

body / paint problem

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2019 Jeep Grand Cherokee Owner Comments

problem #4

Jul 082022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I was driving east on imperial hwy around 11:50 when a car switched into my lane causing me to collide head

- Compton , CA, USA

problem #3

Aug 152022

Grand Cherokee

  • miles
The front panel of the panoramic sunroof exploded into small pieces for no apparent reason. I was driving under 35 mph, on a 2 lane road, in clear, warm weather. I heard a "pop", then glass sliding over the roof of the car. In the rear view mirror, I then saw glass falling past the back window. When I stopped to investigate, I found that glass had also fallen down onto the fabric shade, which was thankfully closed. Broken glass falling into the passenger compartment could cause the driver to lose control of the vehicle resulting in a collision, as well as causing direct injury to occupants. After this incident, I found other reports of spontaneous Jeep sunroof failures/explosions online. I will be taking my vehicle to a dealer and filing a warranty claim. I was traveling out of state (1300 miles from home) and could not find replacement glass at any dealers within 250 miles of my return route. Friends vacuumed out most of the glass on the shade before covering the entire opening, and what was left of the panel, with aluminum HVAC tape for my journey home. I can still hear glass falling down onto the shade when I drive the vehicle.

- Keller, TX, USA

problem #2

Dec 142020

Grand Cherokee

  • 16,600 miles
My vehicle (2019 Jeep Grand Cherokee) was only 1 1/2 years old and was involved in a head on collision. I was driving about 45mph when I was struck by 4-door Chevy Silverado (driver-to-driver collision) that was attempting to make a left turn on green, so only going about 3-5mph. The truck's steering wheel airbag deployed, but none of my Jeep's did. My Jeep's entire front area was crushed, and driver's side experienced extensive damage as well; resulting in my Jeep being totaled. Everyone at the scene of the accident was shocked that my Jeep's airbags did not deploy. As a result, I busted my head on the steering wheel, and 6 weeks later, I still have a knot on my forehead. I will never purchase a Grand Cherokee again! I am completely amazed there are zero recalls!

- Denham Springs, LA, USA

problem #1

Jun 182019

Grand Cherokee

  • 10,000 miles
Took my car to the dealer because the sunroof is leaking they tried to fix it twice failed the second time I took it the complete drivers side floor of my vehicle was wet they said the reason why it was wet because it the sunroof bolts had rusted it is less than a year old and already has rust.

- Gainesville, GA, USA

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