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9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,065 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Cherokee engine problems

engine problem

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2021 Jeep Cherokee Owner Comments

problem #6

Oct 182022

Cherokee

  • miles

A D V E R T I S E M E N T S

The first time it happened was 9/23/2022. I was accelerating away from a traffic light, going to make a left turn, and warning lights came on and the car didn't want to go. The orange check engine light was on, there was a red symbol of a throttle venture and several other orange lights and the car was in limp mode. I restarted the car and the red venture light was out and only the check engine light was on and the car was out of limp mode. A week later 9/30/2022, the same thing happened. I was making a left turn at a light and the lights came on and it went into limp mode. I restarted the car and it was out of limp mode. Just up the street I was making a left turn across traffic and as I went the car again went into limp mode with the red and orange lights on. This time it left me in the middle of a 3 lane road trying to get across. I was almost T-Boned. I took the car to the dealer and they were unable to duplicate the problem. They had the car for a week., 20/5 - 10/12/2022. Then today, 10/18/2022, the same thing happened. The red venture light came on, the orange check engine light came on and some other warning lights came on. One was the traction control light in orange. I was making a left turn out of a shopping center at a light and as I started to go I almost stopped when the car went into limp mode. I tried restarting 3 times and the lights stayed on. I drove it to the Jeep dealer and had them read codes before it was shut off. This could be very dangerous if it happens as someone is trying to cross traffic or on the highway.

- Lancaster, CA, USA

problem #5

Jul 292022

Cherokee

  • miles
The vehicles automatic off switch does not turn back on when you release the break. It gives an error message saying the option is unavailable. I have to turn. The vehicle off and turn it back on. The vehicle has less than 37000 miles on it and was bought brand new.

- Houston, TX, USA

problem #4

Oct 202021

Cherokee

  • miles
Vehicle stalled on the road while stopped in the center lane and trying to take left turn. It was completely dead, no warning indicators or signals. Both dash board and radio screens were blank. Key was locked, could not take it out. Everything came back to normal after about fifteen minutes and I was able to drive it home. Our safety was at risk since it happened in the middle of the road, except that it was stopped and waiting to turn. Contacted dealer for warranty service. No diagnostics done yet.

- Tomball, TX, USA

problem #3

Jun 072021

Cherokee

  • 836 miles

A D V E R T I S E M E N T S

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 55-60 mph, the vehicle lost motive power without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was plastic left from the manufacturing process inside the engine. The mechanic flushed the engine however, the failure recurred with the check engine and battery warning lights illuminated. The vehicle was towed to another dealer, Stevens Point Chrysler Dodge Jeep Ram (5441 US-10, Stevens Point, WI 54482) however, the mechanic was unable to duplicate the failure. There was no fault code retrieved. The vehicle was not repaired and remained at the dealer for a second diagnostic test at the request of the contact. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 836.

- Stevens Point, WI, USA

problem #2

Mar 032021

Cherokee

  • 3,055 miles
Driving in a residential area, car kept sputtering. RPM gauge kept going up and down while pressing in the gas multiple times while driving until it eventually shut down again. Engine light and battery light came on. This has occurred for the second time.

- Houston, TX, USA

problem #1

Feb 122021

Cherokee

  • 2,500 miles
I was driving in a residential area (40 mph) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. Thankfully, multiple people stopped to push me off into a parking lot, because many people started beeping and the car would not move whatsoever. I have had the car for only two months, this is extremely dangerous. If this had happened on the highway, I would have been in an accident.

- Houston, TX, USA

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