This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
APIM unit and plastic body components 2016 F150, 31,071mi., Sync3 v3.0.20204 Symptoms: Malfunction of the power window controls, radio controls and instrument panel. The APIM also controls many other safety functions, such as rear camera, safety lanes, park assist, backup guides, gps, cruise control, trailer/tow information, and other warnings/features. It is notable that Ford has issued recalls for the APIM due to safety issues in different year F150s, as well as Explorer, Escape, Expedition, Fusion and Lincoln models Navigator and MK2 models, to name a few. This has been reported once, I spoke with a Ford representative and he setup an appointment at the dealership that was to setup an appoint for diagnosis before they setup a repair/replacement appointment. An appointment to setup an appointment to setup a diagnosis appointment to setup a repair appointment. Seriously, what is up with that? Finally, a plastic component from a side-step flew of while traveling a highway, narrowly missing an on-coming car.
On 2/18/2019 took the F-150 to Mathews Ford Marion Ohio service to address several issues. First, the tailgate had unexpectedly opened striking a trailer jack and damaging the tailgate. Tailgate opening while driving with cargo could result in cargo falling onto roadway. Damaged tailgate remains on the truck and is available for further inspection. Second, the owner heard rubbing/grinding noises when switching in and out of 4 wheel drive. The service technician could not replicate either issue. On 11/29/2023 took the F-150 to Leroy's Service Center in Delaware Ohio as the dashboard indicated several messages including required oil change (although odometer showed an oil change was not needed for another 3,000 miles compared to oil change sticker on windshield), a large yellow wrench adjacent to required oil change message, a small yellow wrench below required oil change message, and a yellow check engine light. Twice there was sensation of slipping (applying gas but no movement). Once parked in Leroy's lot the truck could not be started. Service technicians suspected LEAD frame failure. Service technician replaced the original LEAD frame with Ford Part numbers 2592734 and aL3z-7g276-d 1x (off replacement part box). I retained malfunctioning part for inspection if desired. Numbers off the malfunctioning part include aL3p-7g276-ak a9-21416-0998 c108p; Ford b556d; 3264 487 321 09 330743; Continental 3a8214160008 a2c53308751. Malfunctioning transmission while driving could cause unexpected vehicle slowing or stoppage. In summary, experienced unexpected tailgate opening, History of transmission issues (unexpected sounds when switching into or out of 4 wheel drive), and failure of the LEAD frame with slipping and inability to start vehicle after it was parked.
I would like to bring to your attention two safety concerns regarding the 2016 Ford F150 model, specifically related to the braking system and the panoramic roof hardware. I have experienced these issues which may pose potential risks and compromise the safety and functionality of the vehicle. Brakes Dragging or Caliper Seizing: Brakes on my 2016 Ford F150, which have experienced dragging brakes or caliper seizing. This issue can lead to premature wear of brake components and a decrease in stopping efficiency, compromising the vehicle's ability to come to a complete and timely stop. Such a condition poses a significant safety hazard, especially during emergency braking situations or when driving downhill. Panoramic Roof Hardware Made of Plastic: Another safety concern I have identified involves the panoramic roof hardware in the 2016 Ford F150. The hardware used in the construction of the roof assembly includes plastic pieces that may become dislodged and fall into the track, causing the roof to become stuck in a partially open or closed position. This malfunction could result in the inability to fully close the roof, leading to potential exposure to weather elements or reduced visibility while driving. All of these things the Ford Motor Company is aware of.
The trucks box frame is completely rusted. The truck is 6 years old, only been in Florida and has 36k miles. The safety of this vehicle is compromised and this matter is urgent.
I'm writing in concern about my 2016 F150 brake lights. This concern is due to the rear break light assembly is breaking for no reason. I am on my third set of break light assembly. The driver and passenger side rear break light assembly keeps breaking on its own. There have been no accidents involving the rear end of the truck. It's becoming a safety concern. Looking to see if any other incidents have been reported. Please see attached photos of the most recent break light assembly and take note when the break light assembly clips into the truck the mounts are completely broken. The plastic where the screws would be going from the bed of the truck are severely cracked.
Over a year ago Ford announced a recall because of unintended back tailgate release. At that time there was no solution. In December 2022 Ford announced a solution, and requested owners to schedule an appointment for a fix that would take no longer than 1/2 day. The tail gate has indeed opened unintended 4 times, including once on CO Hwy 285; presenting a serious hazard as I lost half the load on a winding mountain road. When I attempted to schedule an appointment at Auto Nation Ford to fix, they could not get me scheduled until March 14, 2023, that the repair would take at least one week because of 158 steps involved. I was also told that Ford would not cover the cost of a rental vehicle while the F-150 is in for repair. I sent a letter to Ford (available on request) over a month ago, but I have received no response. This is a major safety issue. I have also had damage to the tailgate caused by unintended release in the garage. Gone unnoticed until I opened the garage door. By unknowingly opening the garage door I have scraped the tailgate. Ford is clueless. Their dealers have no campaign code as they call it. When they research the campaign number given in the recall notice, they don-??t want to have anything to do with it. I-??ve asked Ford to find a dealer that will fix the vehicle during the prescribed timeframe to no avail. I have asked Ford for relief by finding a Dealer to fix under recall warranty and to pay for vehicle rental during the elongated repair period.
The contact owns a 2016 Ford F-150. The contact stated that there was water leaking from the engine compartment into the driver's and passenger's side front floorboards. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.
Body scratches were repaired on the truck after minor scrapes done while parking vehicle. Passenger side door repaired scrapes and after repaired door would not open from either inside or outside. Repair place sent us to Ford dealer for repair of door latch, then Ford dealer told us it was not covered by recall. Amount charged was $189.99 and we still have problem with an estimate of around $700 for fixing the problem. We were told the latch problem was related to the aging of the latch. This truck is 2016.
I have a 2016 F-150 Platinum (VIN [XXX]) and live in West Palm Beach, FL where it rains almost every day. I have noticed over the last several months that I can't open or close (without slamming them) three of the doors. This is a safety issue and one that needs to be addressed ASAP. I have two little kids in car seats and I don't feel safe driving my truck with them in it as is. I have taken my truck in to two different Ford dealerships in the area and neither of them are able to fix the problem. There are two current notices (20M04 and 18N03) that I have received and Ford says it doesn-??t apply because I live in Florida. I bought my truck in North Carolina and lived there for 2 years and it does freeze there so my truck should be covered under this. Again, with the way the doors are currently I feel that this is a major safety issue where in the event I need to get my kids out of the truck in an emergency I won-??t be able to. This needs to be fixed quickly and thoroughly so this issue doesn-??t happen again. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Newburgh, IN, USA