We have an extended warranty with Chrysler. We took the 2006 Dodge Durango to our local dealership in Cheyenne, WY. They asked for permission to pull the engine and found sludge. They sent pictures to Chrysler and from those photos, our claim was denied due to a "lack of maintenance". We have had the oil changed, but sludge seems to be a problem after reading other instances of the same issue.
It is clear that Chrysler with its reinvention of itself and a taxpayer bailout is not going to help. We have almost two years left to pay on a very expensive paperweight. The cost for repairs is $5600. I wanted to cancel the service contract but can't since the dealership has the jurisdiction on that. Of course, they sell it, take the money, and when something goes wrong, deny the claim. Pretty good deal if you can get it. Now we are also stuck with a bill for taking out the engine and putting it back. Buy another Chrysler product???Absolutely not. They do not stand behind their vehicles nor their warranty. A call to followup is just as worthless. From the other viewpoints on this subject, there is a pattern. We are just a regular American family being taken advantage of by corporate America. What a shame. Maybe we should have denied their claim when they asked for a bailout. I know it was much more than $5600.
A D V E R T I S E M E N T S
We have an extended warranty with Chrysler. We took the 2006 Dodge Durango to our local dealership in Cheyenne, WY. They asked for permission to pull the engine and found sludge. They sent pictures to Chrysler and from those photos, our claim was denied due to a "lack of maintenance". We have had the oil changed, but sludge seems to be a problem after reading other instances of the same issue.
It is clear that Chrysler with its reinvention of itself and a taxpayer bailout is not going to help. We have almost two years left to pay on a very expensive paperweight. The cost for repairs is $5600. I wanted to cancel the service contract but can't since the dealership has the jurisdiction on that. Of course, they sell it, take the money, and when something goes wrong, deny the claim. Pretty good deal if you can get it. Now we are also stuck with a bill for taking out the engine and putting it back. Buy another Chrysler product???Absolutely not. They do not stand behind their vehicles nor their warranty. A call to followup is just as worthless. From the other viewpoints on this subject, there is a pattern. We are just a regular American family being taken advantage of by corporate America. What a shame. Maybe we should have denied their claim when they asked for a bailout. I know it was much more than $5600.
- dodgepaperweight, Cheyenne, WY, US